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citizenM Amsterdam
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Reviews (5,238)
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All reviewscitizen mfree moviesmood lightingshower and toiletmood padremote controlzuid stationtram stopcity centrerooms are smallhuge bedfrosted glassgreat concepton demandhour barfunky hotelnumber tram
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2,370 - 2,375 of 5,238 reviews
Reviewed June 28, 2013

The hotel is situated close to Amsterdam Zuid train station which is under 10 mins. by rail from Schipol airport so a great spot particularly if you are arriving late in the day. The only downside is it is in a quiet business/residential area, which lacks places to eat close by, but the hotel does good sushi etc. The area is very quiet at night, though there is a nice bar near the train station you can pop in on the way to the hotel. 10 mins or so to the Museums - get an all day pass on the tram. The staff are very helpful and welcoming, they seem to really enjoy their jobs. The hotel is unusual in design, checking in, eating and room design, a big change from the norm. Huge comfortable bed, though the room layout may seem a bit strange, I thought it great, but my wife took some time to get used to it. Best to describe it as a adults only hotel unless parents get to the remote control fast! A bit out of the way, but a great experience. Will stay again - a great find.

  • Stayed: June 2013, traveled as a couple
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Thank H0lidayh0und
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

Although the hotel is not in the city center, it's very well connected: just a pleasant 5 minute walk from the train station (which is just a 6 minute train ride away from the airport), and tram line 5 stops in front of the hotel, bringing you to the center of Amsterdam in 15 minutes, with strategical stops along its route. All in all very convenient.
We were warmly welcomed by the staff, going out of their way to accommodate us, and show us around. The lounge area is pleasant, colorful, beautifully decorated, what a treat to be able to sample highlights of modern design, to actually use a piece of furniture you normally just know from a picture! The room is identical to other citizenM rooms. Everything functions beautifully, shower and bed are very comfortable, I love the black out shades, because of serious jet-lag sleeping during daytime was a must for us...! My 12-year old enjoyed the mood lighting to the max. My only complaint would be the tiny size of the in-room safe. I really appreciated the free WiFi and the ease of not needing a password at all - WiFi worked flawless in our room as well as in the lounge area.
Breakfast was not exceptional but good for the price.

  • Stayed: June 2013, traveled with family
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Thank Esther V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2013

DIY style management. Efficient room design. Reasonable room rate for its great location. I'd definitely choose this hotel. It's close to the plaza, and we only had to walk about 200 meters before getting indoor. You don't have to worry about safety even if you come back at midnight. The hotel itself is quite new and offers really a brand new hotel experience.

  • Stayed: May 2013, traveled as a couple
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Thank DominicFasold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

The hotel is a good price comparably for other rooms we looked at in Amsterdam and the location is about two blocks from the train station and right near one of the stops on the tram line which we found easy to use. The self check-in was okay (it saves on cost) and they had a nice array of sandwiches and drinks that could be purchased which meshed with my vegan diet. The hotel is made of shipping container sized rooms literally stacked on top of each other.

But the room is the weirdest hotel room I've ever been in. I really didn't like spending any time in it. When you walk in you have to weave through the bathroom with a toilet and a shower each with a circular glass enclosure and a circular, tube-like sink. The bed is a king-sized bed at the back that literally fills the entire space with no room around the sides or the back. It felt like climbing into a loft. There is a very small writing stand and a table and other than that, just empty floor.

It felt like spreading out for the night in a corner of an unfinished warehouse. After showers in the morning it was muggy from the shower mist and I had to get out just for some air. You better be really comfortable with whoever you are staying with because there is absolutely no privacy. My wife enjoyed the weirdness of it. As for me, I'd rather spend a little more for a more typical room. I would give the room itself a 2 and it is the price, cleanliness and location which bring it up to a 3.

Stayed: July 2012, traveled as a couple
1  Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

The staff were extremely friendly and helpful, especially the manager, Andrew.This hotel is modern, unique and fun.It is however not close to the city centre.You need to take a tram (which is directly outside the hotel) for ± 18 mins to get into Dam square.We arrived at 11h40.The first staff member wanted to charge us extra to check into our room earlier than 14h00.Another staff member was then kind enough to allow us to check in earlier at no extra charge.The rooms are unique and everything works off remote control.This system, however stopped working from Friday afternoon to Sunday morning.We discussed this issue with the manager,Andrew, who was extremely apologetic and was kind enough to offer us a free night stay next time we are in Amsterdam.I would not recommend more than 1 person staying in the room, as cool as it is, it is extremely small.

Room Tip: Choose a room that faces the garden as oppossed to the 'city'
  • Stayed: June 2013, traveled on business
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Thank Dazzagordi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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