We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Brilliant hotel with very high standard of service”
Review of citizenM Amsterdam

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
citizenM Amsterdam
Ranked #39 of 367 Hotels in Amsterdam
Certificate of Excellence
Write a Review

4,656 reviews from our community

Traveler rating
    2,585
    1,603
    320
    90
    58
See reviews for
243
2,359
371
992
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (584)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Aalborg, Denmark
1 review
Reviewed October 31, 2012

The decor came as a surprise to me at first but I really came to appreciate the entire hotel - from my room right down to the breakfast arrangement. The room felt a bit chilly and I had to turn up the heating to its max, but after that it was fine.

The entire staff - from cleaning to front desk reception - were extremely service oriented and I felt welcomed and at "home" straight away. If I was to buy e hotel - not very likely though, but still - this is where I would go looking for staff .. excellent hotel and even more excellent staff.

Room Tip: I had a double room on the 4th floor facing the WTC.
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JHM_Aalborg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, Panama
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 29, 2012

The hotel is quite modern. The decoration is outstanding if you like the modern style. The rooms are small but functional. Open toilet and shower in the room, closing only with sliding glass doors. You can control everything in the room with a remote control (including ilummination in different "moods"), which was quite innovative and fun.
Cons: You have to take a tram to go downtown and it is usually a 30 minutes ride. Not very nice if you let yourself be seducted by Amsterdam's great nightlife. I wanted to stay close to the RAI for a conference, but I still had to walk a considerable distance, passing through a nice but lonely park.
Breakfast is not worth the money, so, if you can, I would recommend having it somewhere else. If you do have breakfast at the hotel, I would recommend paying for it when you make the reservation, since doing it on-site is more expensive.
Overall, a good experience, not such a good location.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jose R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 29, 2012

Very modern and clean, good for young people, love the bed! the food bar was a fair place to grab something simple but the food choices were not so impressive... Lights feature in the room was great and fun... the only downside is the size of the room, but overall worth the price!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abby_yvelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Level Contributor
106 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed October 28, 2012

This modern and clean hotel is an interesting option when attending a congress in the nearby RAI congress venue. It is a pleasant, about 10 minute walk through the Beatrix park.
The hotel is situated in a quiet part of town, yet with the tram you will be within 15 minutes in the heart of Amsterdam. On the other hand the hotel is only a maximum 10 minute walk to the Amsterdam Zuid railway station. From there, without stop, Schiphol airport is just a convenient 8 minutes by train. Near this railway station you will also find a number of restaurants and shops.
Another major advantage is the attractive price-quality balance.
All rooms are identical, with one chair and one (king size and very comfortable) bed, and thus perfect when traveling alone or.... with the one you love. Although the futuristic toilet and shower cubicles add a funny and unique touch to the room, my guess is that probably most visitors would prefer a conventional bathroom. I definitively do not think that the room is attractive when you are traveling with someone you are not intimate with or who is not very close. An important feature of the room is that there is nearly no sound from outside.
Without exception the personnel was friendly. The price for breakfast is just what may be acceptable for what you get. Having said this, I liked the perfect cappuccino and fresh croissants! The self-service check-in and out is another modern feature of this hotel; there is always someone around who can help you if necessary.
This was the second time I stayed in CitizinM and I would certainly choose this hotel again, but only when traveling alone or with my partner for a maximum of 2 nights.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank h_vanbuuren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence
Level Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 28, 2012

We love technology, modernity and uniqueness - everything this hotel strives to achieve.
We were let down by the fact that instead of a hotel, it felt more like a buggy hi-tech, tiny and cold dorm room. You pay the price of an above average hotel but you get services of an average dorm.
For a generally cold city like Amsterdam, there's nothing better than coming back to a warm, welcoming room after a full day of walking outside. Instead, the hotel has a policy that allows its guests to set the temperature only from 17 to 23 degrees celsius. No more, no less. We made an issue about this to the staff, but all they could do was give us extra covers.
Other hotels during our trip in Amsterdam and Brussels provided, promptly and kindly, an electric heater.
The room has a funky shower and toilet shaped like cylinders, which we liked. The moods lighting was more of a gimmick than something really useful.
The size of the room was like a prison cell. Pitiful. Location-wise, you have to take tram no 5 to the city, which was a good journey of at least 20 minutes. It's in a off-centre residential/industrial zone and that has its advantages and disadvantages. In the night we slept well without any external noise.
All in all, the concept of CitizenM was promising, but the reality often falls short of the fantasy. Give guests more choice in choosing the temperature of the room, provide electric heaters if need be, and stabilize the inconsistent wi-fi connection, and I would gladly give another star to my review.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kittykyky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 27, 2012

Nice location, clean hotel, very modern design. Very fast check in and check out, Room is small, but functional. Bed is the best feature. Lights in the room are great. Not suitable for families with children. Tram no 5 is quickest way to city center

Room Tip: Rooms on 5th floor have great city view
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Radovan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Amsterdam hotels
1.7 mi away
WestCord Fashion Hotel Amsterdam
1.6 mi away
Best Western Premier Hotel Couture
1.7 mi away
Volkshotel
Volkshotel
#41 of 367 in Amsterdam
1,261 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Hotel Golden Tulip Amsterdam West
0.4 mi away
Crowne Plaza Amsterdam South
1.8 mi away
The Student Hotel Amsterdam City
Show Prices
Show Prices
Show Prices

Been to citizenM Amsterdam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about citizenM Amsterdam

Property: citizenM Amsterdam
Address: Prinses Irenestraat 30, 1077 WX Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Amsterdam
#24 Best Value Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#29 Family Hotel in Amsterdam
#32 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Amsterdam on Prinses Irenestraat just ten minutes from city center, citizenM Amsterdam boasts 215 luxuriously appointed rooms at an affordable rate. A perfect spot for a cultural excursion or quick business trip, enjoy free Wi-Fi in the entire hotel, 24/7 on-site dining and cocktailing at canteenM, contemporary living rooms decked out in iconic Vitra furniture and a prolific MENDO library collection. Be sure to try out the hi-tech MoodPad tablet to control your room amenities like mood lighting and temperature, power rain shower, or sprawl out on the XL king-size bed with upscale Italian linens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon and getaroom.com so you can book your citizenM Amsterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing