We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Great base for exploring Amsterdam” 4 of 5 bubbles
Review of citizenM Amsterdam

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
citizenM Amsterdam
Ranked #34 of 362 Hotels in Amsterdam
Certificate of Excellence
Norwich, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great base for exploring Amsterdam”
4 of 5 bubbles Reviewed March 26, 2012

We were very comfortable.......toilet space rather small and not private!!!! However all facilities were good........the staff were very very attentive and pleasant. It was a good experience and would go back again.

Room Tip: Doesn't matter which room.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dulciemay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,344 reviews from our community

Traveler rating
    2,410
    1,491
    305
    85
    53
See reviews for
226
2,191
351
915
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (549)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Anchorage, Alaska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 26, 2012

My stay at the CitizenM was quite enjoyable. The room layout is very unique. they are small, but it does not feel small (at least to me it doesn't). the beds are big and very comfortable, the down comforter is very nice.
what i did not like was the location, which is a ways out of the town center, and if you plan on staying out till much past midnight you will need to get a cab back since the tram does stop running at night.
The other thing to be aware of is that when you deadbolt your door it does still open with the card, so make sure you put the "do not disturb" sign out if you do not want the maid walking in on you.
All in all it was a very nice stay and i will stay here again if I come back to Amsterdam.

  • Stayed March 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dominictru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lent, the Netherlands
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 26, 2012

The CitizenM hotel Amsterdam is located very conveniently close to the Amsterdam Zuid/WTC trainstation. It takes just a few minutes to get downtown by either bus/train or bike. Big park across the road. Despite proximity to road/railway NO problems with sound, rooms are extremely well isolated.

Self check-in/check-out using the computers located in the lobby or with assistance of an employee is quick and effortless.

Rooms are something else! Superior use of space and efficiency, wonderful modern minimalistic design. Upon entry the room has a toilet unit and a rainshower both in a circular cubicle, a washstand and a chair. The second half of the room up to the full width window is taken up by the oversized king bed with excellent bedding and pillows. Storage available underneath the bed.

Large flat screen TV with moviechannels, moodlighting and remote control blinds all ad to the luxury.

The hotel has self-service breakfast and dinner items available as well as a bar and coffee service. Quality is good, selection is adequate although the price is rather high. Lobby also sells an array of toiletries and other "stay" related items.

Small note though, if traveling with a companion you are not "close" with, this will not be for you, as the bathroom area of the rooms is not really private.

Overall a wonderful stay and would most definately return.

  • Stayed May 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Krystav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgins
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 26, 2012

The hotel is fun, but nobody speaks Dutch, strange in the main Capital city....then if you are interested by the internet price per night you have to know that you will have to pay for every breath your take: if you pay with credit card, the city taxes, ...and if you are luck they will give you an already occupied room and you will see your future nice, naked neighbour, nice to know that anybody can get your room key card....
Design is nice, rooms are smalls, TV internet is free : positive point.

  • Stayed March 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Hubert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citizenMhotels, social media citizen at citizenM Amsterdam, responded to this review, March 28, 2012
Hi “Hubert R”,

I investigated our logs to find that our housekeeping team had changed the status of the room by mistake, something that simply can’t happen. I truly apologize that your room was assigned wrongly.

citizenM is located at an international city, our staff is hired based on their personality, ability to smile and passion to serve – not everyone speaks Dutch but find here 5+ spoken languages any time, including Dutch staff assisting locals who are not able to communicate in English language. At check-in, we offer you the option to pay via debit card, without fees. On the other hand, credit card companies and visa debit charge a fee per transaction, reason of €2,50 extra. We think it is not fair to increase the room rate to everyone, including those who prefer paying with a debit card. This information is also noted during the booking process and confirmation email.

We believe in no hidden costs but a clear and honest approach. Fast & reliable Wi-fi is free, movies on demand are free; we judge those essential, and must be free. It is fair that in 2012 you can make telephone calls to the world for less than 5 cents/minute, almost free calls from the room. €20 breakfast is a no-no at citizenM, but offer you an affordable buffet option, spite of also having a la carte too – let’s say you would like to have a croissant and coffee, here you can purchase those items only, instead of being charged for an entire buffet breakfast.

All in all, citizenM is a different option of hotel aimed for smart travelers who like the luxury of a comfortable bed and contemporary ambiance but has an eye on value.

All the best,
citizenDiego
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burbank, California
Level Contributor
6 reviews
4 of 5 bubbles Reviewed March 25, 2012

My husband and I recently stayed two nights for tourist fun. I didn't mind the small room, pretending we were living on a space ship, a la Ripley in Aliens, but we did each spend some separate time on the computers in the lobby so that each of us had some alone time in the room. The technology had some problems too, internet was sometimes very slow in our 1st floor room, only one of the lobby computers could print but it was out of toner and the order was coming in "later", TV in our room was "new" so needed to be reset before it would work and then needed maintenance the next day before we could watch any of the on demand movies. Or we were offered the choice of changing to another room. Also, they were out of city maps too and would get more "later". We ended up using one from the

To get to the main tourist areas like led zeppelin plaza, museum plaza, frank house and red light district (but put a Finish accent on all those to get the correct locations) we had to take a crowded tram 5 for 15 minutes each way. If I had it to go again, I would have stayed closer to the action. But overall, a decent experience with clean rooms and a big comfy bed.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank USTraveler08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paramaribo, Suriname
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed March 23, 2012

Just like its sister hotel at schiphol airport, this one is great in every way. Not really suitable if youre shy, because the shower is see through. Although they tell you that the glass becomes foggy if you turn the hot water on......it doesnt!
But if you're a single or business traveller this checks all the boxes on convenience, location, staff, comfort, cleanliness and accessibility. And more.
Great hotel chain for overnight stays for mobile young professionals. I wouldnt choose any other place in this price range.

  • Stayed April 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank An J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Amsterdam hotels
1.7 mi away
WestCord Fashion Hotel Amsterdam
0.4 mi away
Crowne Plaza Amsterdam South
1.6 mi away
BEST WESTERN PREMIER Hotel Couture
Show Prices
Show Prices
Show Prices
0.7 mi away
Element Amsterdam
Element Amsterdam
#51 of 362 in Amsterdam
4.5 of 5 bubbles 262 reviews
3.3 mi away
Hotel Golden Tulip Amsterdam West
1.8 mi away
The Student Hotel Amsterdam City
Show Prices
Show Prices
Show Prices

Been to citizenM Amsterdam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about citizenM Amsterdam

Property: citizenM Amsterdam
Address: Prinses Irenestraat 30, 1077 WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Amsterdam
#19 Business Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#28 Luxury Hotel in Amsterdam
#29 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Amsterdam on Prinses Irenestraat just ten minutes from city center, citizenM Amsterdam boasts 215 luxuriously appointed rooms at an affordable rate. A perfect spot for a cultural excursion or quick business trip, enjoy free Wi-Fi in the entire hotel, 24/7 on-site dining and cocktailing at canteenM, contemporary living rooms decked out in iconic Vitra furniture and a prolific MENDO library collection. Be sure to try out the hi-tech MoodPad tablet to control your room amenities like mood lighting and temperature, power rain shower, or sprawl out on the XL king-size bed with upscale Italian linens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Odigeo so you can book your citizenM Amsterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing