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“What can I say that hasn't already been said?” 5 of 5 stars
Review of citizenM Amsterdam

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citizenM Amsterdam
Ranked #35 of 362 Hotels in Amsterdam
Certificate of Excellence
Toronto, Canada
Level Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“What can I say that hasn't already been said?”
5 of 5 stars Reviewed November 11, 2011

My wife and I recently spent two days in Amsterdam during our European whirlwind tour via the rails. We booked in at the CitizenM as it seemed to really catch our eye based on the Trip Advisor reviews to experience something a little different. That said, here's a summary of our CitizenM experience:

Rooms - Felt like I was entering a space capsule! Pictures describe the rooms far better than words, so I've attached a few. "Trendy" and "different" are truly understatements, you have to see it to believe it! Its no secret the rooms are on the smaller side (as is the standard of many European hotels), but what the rooms lack in size they make up for 10-fold i character and visual appeal! From the capsule-like shower and bathroom stalls, to the remote control blinds, music and funky lighting, the CitizenM thought of everything when coming of with the design of this place. My only wish is that our stay could have been longer! That said, If you're travelling top heavy with luggage, this room may not be conducive nor practical for you, but ideal for backpackers or those traveling with one suitcase.


Front desk/staff: Friendly and helpful and with no hassles checking in or out. Your check in/out process is completely automated and done electronically rather than through a "front desk", but always someone around to assist you if there's any confusion (there won't be, its super easy!)

Location - As asset or a drawback, depending which way you view it. Via tram, its a good 20-25 minute journey to and from downtown Amsterdam proper, but very easy to catch as it runs continuously throughout the day. As an asset, its off the beaten path and away from the madness and crush of the crowds, so could be viewed as somewhat of a personal escape with transit at your fingertips depending on your point of view.

Value - One of the best deals going in Amsterdam, period! Sure its a little off the track, the the price coupled with everything else makes this place feel like a steal!

The bottom line - The CitizenM most definitely deserves its title as Trip Advisor's trendiest hotel . From the truly one of a kind rooms, unique decor and futuristic theme, I can only hope I'm afforded the opportunity to stay here again. One thing remains certain above everything else: The CitizenM is more than a hotel, its an experience the likes of which I have no other hotel to compare it to. Five out of five, no question.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank globalwanderer2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,112 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (525)
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English first
England,Hertfordshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 11, 2011

Well where do I begin? Me and my partner have just got back from this fantastic hotel! Before we went we read a few of the reviews on trip advisor and was slightly worried at what to expect! But on our arrival we feel in love with the place straight away! The hotel lobby is stylish and up to date and the staff are on hand to help with check in as this is all self service!
The rooms are modern, although not big, but who needs a big room when you should be out exploring the city of Amsterdam? The control pad in the room is great and the mood lights just add to the feel of a great hotel!
The staff are brilliant, nothing is too much for them! On our first night there one of the staff sat with us for a good 20 minutes and explained loads of stuff to us! The hotel lobby and bar is made to feel like its your lounge and they sure do give it that feel! Please ignore any bad comments on this hotel as I am one of the first to complain about something and with all honesty I can't with this hotel! We are already booking to go back in February and we can't wait for the London one to open in June 2012!!

  • Stayed November 2011
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Gary1285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Al Qahirah, Egypt
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 9, 2011

Very nice and comfortable hotel, the rooms are nice and everything thing is controlled with a remot control and u have a very close tram station and a near by train station just 10 min. Walk, the only bad thing was the food and no smoking area.

  • Stayed November 2011, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tamer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 9, 2011

Amazing hotel such a friendly bunch of staff, nothing is to much. Rooms are outstanding would recommend this hotel to anyone, feels like home away from home. Would definitely stay again, the technology is outstandy and the beds are just Devine!!!

  • Stayed November 2011
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Hutchins-2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 7, 2011

Booked it through late rooms, so a little insure what to expect , however on arrival pleasantly surprised, very modern, very helpful and polite staff, some nice unique touches, easy access to the city tram No 5, No restaurant but the self service food bar is excellent as is the coffee. The rooms are a little on the small side, bed is amazingly comfortable and large. Give it a try, I would certainly return.

Room Tip: All rooms are good
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  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 7, 2011

What a great place to stay! From the moment you walk through the spot you are greeted by smiles and excellent attentiveness from the staff,or ambassadors as they are called. The lobby is spotlessly clean and very chic and hip. The room was great and very novel with the shower in the middle of the room,the mood pad was a good laugh trying to work it out,and tons of free films and music on the tv were a nice touch also. Back in the bar area we had a few drinks and soaked up the chilled atmisphere for a bit before a nice ambassador booked us a taxi into town for a meal. Good location as out of the hustle and bustle of town but not too far out and right next to tram stop anyway. There's so much more I can't think of everything, great comfy bed,lovely snacky food,good selection of drinks at the bar,nice art on the walls,funky furniture,can't say enough,perfect for a short haul trip,already looking at trying citizenm Glasgow next month!

  • Stayed November 2011
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ggandklstravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, England, United Kingdom
1 review
4 of 5 stars Reviewed November 6, 2011

The hotel is well located if you arrive by train as its within 10 mins walk. The hotel is very modern and comfortable. A tram ride is required to get the the heart of Amsterdam these are very regular.The room on arrival was very clean and well presented, however when unpacking I found my 1st fault with the room only 3 coat hangers and no space to have any more if they were available. My 2nd fault was no tea/coffee facilities in the room, this is as standard if you ask me!!!
My overall impression of the hotel was very good!

  • Stayed November 2011, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Amsterdam

Property: citizenM Amsterdam
Address: Prinses Irenestraat 30, 1077 WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Amsterdam
#19 Business Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#27 Luxury Hotel in Amsterdam
#29 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Amsterdam on Prinses Irenestraat just ten minutes from city center, citizenM Amsterdam boasts 215 luxuriously appointed rooms at an affordable rate. A perfect spot for a cultural excursion or quick business trip, enjoy free Wi-Fi in the entire hotel, 24/7 on-site dining and cocktailing at canteenM, contemporary living rooms decked out in iconic Vitra furniture and a prolific MENDO library collection. Be sure to try out the hi-tech MoodPad tablet to control your room amenities like mood lighting and temperature, power rain shower, or sprawl out on the XL king-size bed with upscale Italian linens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Hotwire, citizenM Operations Holding BV, Travelocity, Agoda and Odigeo so you can book your citizenM Amsterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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