We stayed from the 12th to the 14th of April and had a wonderful time! The staff on reception were very friendly, we arrived early and our room wasn't ready but they happily kept our bags, when we checked in we discovered our hair dryer didn't work but they gave us another and were happy for us to keep it for the duration of the stay. Both reception and cleaning staff were very friendly. The sheets and towels were changed which we didnt expect with a 2 night stay.
The hotel was very clean, the room was compact but we expected this and as somewhere to sleep and shower we didnt need anything more. The beds were very comfy, the room was warm, we had a large flat screen TV, free use of an electronic safe and always had hot and powerful showers.
The location is great, walking distance to the zoo and the Hermitage Museum. There are tram and metro stops a stones through away and you are not far from anything.
We didn't see nor hear any other guests!
I have no negative comments at all the only slight improvement which could be made is there is a kettle and cups in the room but no tea/coffee/milk etc which would have been nice but not necessary. I would recommend this hotel. It is basic but a high level, better than a Travelodge! Very good for a 3 star.
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