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All reviewsstairs are steepshort stayheineken experiencerembrandt squaremin walkhotel is in a great locationcentral stationtram stopcity centrelidlcanalstaircasestops
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Reviewed September 30, 2013 via mobile

I'm not sure what other people are talking about . From reading other reviews I had major reservations about this place but was really great. Staff are so nice and friendly . Yes rooms are small and stairs are steep but unless you are an OAP or morbidly obese then you will be grand. Rooms were clean and serviced daily too ....location is fantastic too with trams to city center about 3 minute walk away. Would 100% stay here again

  • Stayed: September 2013
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Thank Lapdfreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcelscheepstra, Manager at Iris Hotel, responded to this reviewResponded January 22, 2014

Thanks for the great review. Please let us know when you come to amsterdam. Appreciation and understandness for the effort our staff is doing to improve our guests stay in the great city of amsterdam is the best compliment we can get.

In the main time we upgraded some rooms. New carpets, new beds etc.

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Reviewed September 19, 2013

Stayed in the quad room on the top floor. The room size was too small for four people. It felt like a hostel.

Positive side : Friendly staff. Location is not too bad.

Negative side: Mosquitoes in the summer, couldn't sleep at night due to bites. Couldn't close the window either as it was too stuffy and hot ( providing a fan would be nice). Very narrow stairs, my parents (late 40s) tripped and almost fell couple of times. Hygiene is questionable.

  • Stayed: July 2013, traveled with family
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Thank syjy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcelscheepstra, Manager at Iris Hotel, responded to this reviewResponded January 22, 2014

thanks for your critics. Feedback is welcome

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Reviewed September 19, 2013

It was the time for IBC2013. I was busy and had no time to reserve hotel at earlier time. So I had to order the rooms in this hotel. Me and four my colleges arrived Iris Hotel at 13th of September. Of course we understood that it was not the best hotel for our money. But this time in Amsterdam is really popular in the broadcast and post-production world. First of all we were surprised a little by handmade "special offer for IBC guests" printed and put in clear plastic. Then by size and looking of the rooms. There were no rebuild and repair for a long years. Next morning there was the water not hot enough. But we were really busy at the exhibition so we only had a sleep in our rooms. At the evening there was really cold in our rooms. But at the nighttime they switch on some hotter. At the morning there was hot and boring. Water was still not hot enough.
The most amazing thing had happened at the last day. This day we've got not worm but ice-cool water in our bathrooms. Maybe because of it I forgot in my room some cheese which was bought at Altmeer were I went especially for this. We checked out at the morning but we left our luggage in the hotel. So they know that we'll be back. It was not the first time when I forget my things in the hotel rooms. But always I've got my things. Once some hotel in the USA sent my something by DHL. At the evening I asked at the reception about my cheese. Lady answered me that the room was cleaned and there were nothing there. When I asked here to take a look I was answered that there are another guests. I asked her to do this by herself and described were I left the cheese. No reaction. After that I told here about the ice-water in our rooms at the morning as the goodby. Wide-opened eyes were the answer.
This hotel may be only the love-hotel but not the hotel for the guests of so important forum which can be reserved on booking.com

  • Stayed: September 2013, traveled with friends
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1  Thank AlVol_sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcelscheepstra, Eigenaar at Iris Hotel, responded to this reviewResponded November 3, 2014

Thank you for your review. We take all feedback serious.

Please book next time directly by our website for the direct discount.

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Reviewed September 13, 2013

You should avoid this hotel if you like space (and breathing room), the rooms are ridiculously small to the point where beds have to be placed at certain angles or doors won't open. The "secret" garden is not clean and nor are the room balconies. The location and reception staff are all that is good about this hotel, the location is convenient (walking distance to most interesting places) and reception staff really friendly. The walls are paper thin so you can hear "everything" at all hours of the day and sadly night! The hot water makes an appearance (if at all) when you least expect it in the shower, and the bathrooms are so small that one has to engage in a game of twister to just get the door. Overall, would not stay here again and would not recommend either (zero value for money)!

  • Stayed: September 2013
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1  Thank nish v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcelscheepstra, Manager at Iris Hotel, responded to this reviewResponded January 22, 2014

On behalf of the owner please contact us about this. There must be an misunderstanding on this.

We want a proper solution

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Reviewed September 5, 2013

The first contact is surprising by the narrow entrance, hall, stairs and the location of the reception in the basement. Then it is annoying by the difficulty of carrying your luggage on the tight and steep steps. Then you see that a part of the bathroom (the sink) is in your bedroom and that you can only sit on your toilet with the door open. Then you understand that what could have been a vestibule actually is the room.
And the second day you start enjoying it. It is abrupt but pleasant, with a friendly staff, a beautiful (and tiny) garden and, most important, it is in Amsterdam. You begin to understand that life is out, only sleeping is in the hotel, wisdom that is facilitated by living in this hotel. And what a life is out there!

Room Tip: Not for claustrophobics! If you cannot live in tight spaces, choose another hotel.
  • Stayed: September 2013, traveled as a couple
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Thank CBalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcelscheepstra, Manager at Iris Hotel, responded to this reviewResponded January 22, 2014

Thank you very much.

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