I went to Amsterdam for 4 nights with 2 friends. We booked online to stay at the "hotel" and it worked out that we were paying 72E each for all 4 nights. It is the first time we had travelled together and if I am honest we didn't do enough research at all!!
When we arrived at the hotel (it is more like a shabby hostel) we are so tired after travelling 10 hours on the coach from London to get there. We went to check in, to be told that we needed to pay extra because of some kind of tax however, we were under the impression that we had paid all of that online. I showed the male receptionist my booking confirmation etc and he said that it was all wrong and we needed to pay these extra euros. To save any more fuss we agreed, paid and got given our room number and key card.
The room we were staying in was actually in a completely different building so we had to the lug all of our bags down the road to where we would be staying. When we got to the building, it looked rough, smelt damp and wasn't exactly very welcoming. As we were staying for 4 nights, and being all female, we had a fair amount of luggage and to find that there is no lift and our room was number 205 we were not very impressed. After struggling with our bags up the stairs we got to our room... It was tiny! We had a balcony - which would have been quite nice if the view wasn't an overgrown, ugly courtyard, and if the door wasn't open when we arrived and if there was actually a way to lock it!! Not only did we have a door we couldn't close securely, the curtains didn't go all around the windows which would allow people to see inside, see all of our things and worst of all see us getting changed etc. The shower didn't have a door or curtain (although it was powerful and there was plenty of hot water). There was no way of getting a safety deposit box and there was a tiny cupboard which we could use as a wardrobe.
We then had to go all the way back down the road to the main reception to complain about the room and asked to have our room swapped with another where there would be no balcony and with curtains that go all the way over the windows - not much to ask! They changed our room to another and we settled in that one. The room again was small but we weren't there that much so it was just a place to sleep.
The room was cleaned every day and they offered us breakfast however, we found food elsewhere.
All in all... We stayed in the hotel as little as possible.
My advice to anyone going to Amsterdam would be DON'T STAY THERE! And do as much research as you can before you go.
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