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“Beware - unfriendly and unhelpful ”

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Best Western Plus Hotel Blue Square
Ranked #161 of 368 Hotels in Amsterdam
Vancouver
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Beware - unfriendly and unhelpful ”
Reviewed August 17, 2014 via mobile

My two friends and I used booking.com to book a comfort double room, which was advertised as having one double (full) bed, and one single (twin) bed. After calling to specifically confirm this and being told it was no problem, we proceeded to book. Upon arrival, we were told that this type of room did not exist. The girl at the reception then proceeded to tell us this was our problem and that they couldn't help us. After showing her the booking.com reservation, we were told the hotel was not responsible for information on booking.com as it was not on the hotels website. We were told it was not possible to get an extra bed in the room, we were not offered extra towels, pillows, sheets, etc., and as such, us 3 young men were forced to share 2 single beds for the night, which was less than ideal or comfortable.

While I understand that mistakes happen, the fact that the hotel staff told us the mix up was our fault and was less than accommodating, I would not recommend for anyone to stay here.

Stayed August 2014, traveled with friends
Helpful?
5 Thank Cvon2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
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English first
Budapest, Hungary
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2014

Pleasent, silent place.
A little bit far from downtown, but good public transportation facilities.
Good services.
Clean room, with comfortable furnishing. Safe is included.
Free wifi.
Tasty and reach buffet breakfast.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Janos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 12, 2014

Our stay in the hotel was okey, nearby our goal in that weekend so ideal.
The room however was not very clean, koffie stains on the wall. Bedside lamp little bit crooked on he wall, Mirror in the badroom not clean and i will not speak about the dust in the room . Because of my health ( hey fever) its easy to spot.

But not only complains shower was very very good end clean towel!

  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank aschwin_74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Breda, Netherlands
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 12, 2014

We choose this hotel since it was very nearby the Loveland Festival place. It is not nearby the city centre though.

We didnot have breakfast since we left the hotel early and went to starbucks.

Friendly staff

  • Stayed August 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Patric K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 11, 2014

We were very satisfied. The rooms had AC and wifi, the staff was friendly, and the location is only about a 20 minute tram ride to the city center. Will definitely stay here again on the next trip to Amsterdam!

Stayed July 2014, traveled with family
Review collected in partnership with this hotel

Helpful?
1 Thank Anna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 10, 2014

This is a nice hotel, but i left my purse in the room with a lot of money, ring and pearl bracelets inside and it wasn't turned in. The hotel is not close to the centre but you can get a taxi back for around 20 euros or get the tram. Just make sure you don't forget anything as you will not see it again!

Room Tip: Wifi available on the first level as it's closer to reception.
See more room tips
  • Stayed July 2014, traveled with friends
    • Cleanliness
    • Service
Helpful?
3 Thank Ma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reykjavik, Iceland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 8, 2014 via mobile

Nice and clean room and bathroom. Good AC and a safe in the room. I screwed up my reservation and they fixed it for me. Great service in the reception.
It is still a bit too far from city center in my opinion.

Stayed August 2014, traveled as a couple
Helpful?
2 Thank Guðni J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Hotel Blue Square

Property: Best Western Plus Hotel Blue Square
Address: Slotermeerlaan 80, 1064 HD Amsterdam, The Netherlands (Formerly Best Western Blue Square Hotel)
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#89 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Plus Hotel Blue Square 4*
Number of rooms: 180
Official Description (provided by the hotel):
BEST WESTERN PLUS Hotel Blue Square is an environmental friendly hotel and has a Green Key Silver status. The hotel takes its name from the striking building in which it is located. The building was designed by architect Van Gool and dates from the seventies. Van Gool has laid down that the building may only be painted in the characteristic blue color. All 175 rooms are spacious, soundproofed and equipped with air conditioning, free Wi-Fi and free coffee/tea facilities. You will find comfortable rooms with many amenities so that your visit is an experience that you would want to repeat. Whether you are staying in Amsterdam for business or looking for a destination for a short break, this hotel is the perfect start to anyone visiting the city. We are located near the exit of the A10 S104. In just 15-20 minutes you are in the city area of the centre of Amsterdam. Schiphol Airport, the RAI Convention Center, the port and Passenger Terminal Amsterdam (cruise ships) can be reached within 30 minutes. ... more   less 
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Also Known As:
Best Western Amsterdam
Amsterdam Best Western

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