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“extremely rude”
Review of Oriental City

Oriental City
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Ranked #1,013 of 6,319 Restaurants in Amsterdam
Price range: $21 - $42
Cuisines: Chinese
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Restaurant details
Good for: Families with children, Large groups
Dining options: Breakfast, Lunch, Late Night, Reservations
Neighborhood: Centrum
Reviewed June 4, 2016

be careful treading here..you never you will make it out alive...they staff were too busy - so be very understanding - not for a good time out where you want to relax with your loved ones..

Date of visit: June 2016
    • Value
    • Service
    • Food
Thank YIHYEONGTAN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sukhar123, Public Relations Manager at Oriental City, responded to this reviewResponded July 4, 2016

Dear Customer,
Thank you for taking the time and effort to leave a review on TripAdvisor.

We are very sad to hear such news about our service. These issues have been discussed with the management and operational staff. We will certainly improve our services.

We appreciate your feedback about our restaurant. It helps us to realize positive changes.

Thanks again for your help and we hope we have informed you sufficiently,

Kind regards,
Brigitte van Cromvoirt
Oriental City Restaurant Amsterdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (1,244)
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474 - 478 of 1,244 reviews

Reviewed June 3, 2016 via mobile

We have been regular visitors! This is dim sum location #1 in Holland and the location is interesting as well.

For dim sim you have to be on time, by 12 noon really otherwise you are liable to have to wait in line.. This is obviousy a good sign, if you have the patience of course :-)

The restaurant offers a great selection of very tasty dim sum, and my daughter just ravishes the chicken feet.

If you are planning dinner the szechuan beef is excellent and a true Must Have.

If you like authentic Chinese food and visiting Amsterdam, this is your place to be

Date of visit: May 2016
Thank Willem_n_Barbara
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sukhar123, Public Relations Manager at Oriental City, responded to this reviewResponded July 4, 2016

Dear Customer,
We are very delighted with the five stars review on TripAdvisor. You described us as a "DIM SUM location #1 in Holland. And the best authentic Chinese restaurant visiting Amsterdam"

Thank you for taking the time to send us a review on TripAdvisor. We appreciate it very much that you write us your experience about our restaurant. It means so much to our team to hear a review like yours.

We look forward to see you back!
Warm regards,
Oriental City Restaurant Amsterdam
Brigitte van Cromvoirt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2016

Oriental City used to be one of our favorite locations for Dim Sum but our most recent visit moved it down a notch. The items we ordered were just average. The service is still pretty good by Amsterdam standards. This is not a touristy place and is usually filled with locals from the surrounding Chinatown. One word of warning - I don't believe there is an elevator in the building and all tables are up a flight of stairs - some up two flights - so if you are traveling with someone with mobility challenges, this restaurant may not be the best choice.

Date of visit: May 2016
Thank TheFiveTs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sukhar123, Public Relations Manager at Oriental City, responded to this reviewResponded June 13, 2016

Dear customer,

Thank you for your three stars review on TripAdvisor! We appreciate all the feedback about our restaurant that we can make the positive changes.

We glad you enjoy your stay although you wish a elevator for the two floors. We take this review very seriously and have informed our staff.

We look forward meeting you next time!

Best regards,
Brigitte van Cromvoirt
Oriental City Restaurant Amsterdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2016

I was there during Chinese new year with a friend. We ordered soup, noodle, dumplings and some other dishes. The soup is amazing. That kind of old-school Cantonese one. The noodle is the spicy Sichuan one, dan dan mian in Chinese and it was bad. But it's almost impossible to find the authentic noodle out of Sichuan province even though you were in China. So it was fine for me. And I think they used rice noodle which was very strange. The dumplings were also strange but tasted in a weird interesting way. Couldn't remember what the other dish was.
All the waitress were a bit scary. Yea my friend was freaked out by them. We asked for some water and it was some tap water putting in a dirty glass bottle which cost us 7 euro. That was ridiculous.

Date of visit: February 2016
Thank BinB17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sukhar123, Public Relations Manager at Oriental City, responded to this reviewResponded June 13, 2016

Dear Customer,

Thank you for taking your time to send us a review on TripAdvisor. We appreciate all the feedback about our restaurant that we can make the positive changes.

These issues have been discussed with the management and operational staff so that we can improve our services.

Hopefully, we have informed you sufficiently,
Kind regards,
Brigitte van Cromvoirt
Oriental City Restaurant Amsterdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2016

We had a lovely Meal at The Oriental City.
The food was great and the staff were friendly and helpful.
We would recommend this restaurant and go again when in Amsterdam.

Date of visit: April 2016
Review collected in partnership with this restaurant
Thank Anne G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sukhar123, Public Relations Manager at Oriental City, responded to this reviewResponded July 4, 2016

Dear Customer,

We are very delighted with the five star review on TripAdvisor.

Thank you for taking the time to send us a review on TripAdvisor. We appreciate it very much that you write us your experience about our restaurant. It means so much to our team to hear a review like yours.

We look forward to see you back!

Warm regards,
Oriental City Restaurant Amsterdam
Brigitte van Cromvoirt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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