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Novotel Amsterdam City
Ranked #121 of 376 Hotels in Amsterdam
GreenLeadersBronze level
Reviewed May 6, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Claudio195
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this reviewResponded May 8, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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912 - 918 of 2,944 reviews

Reviewed May 5, 2014

The staff was very helpful, the rooms clean and the locations were good.The hotel is very big an it is in quiet area veri close to the metro, tram and train station. The rooms are nice and very clean. The hotel is new and it has modern design, much space and it gives you a perfect service

  • Stayed: February 2014, traveled with friends
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Thank apko10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this reviewResponded May 8, 2014

Dear apko10,

Thank you for taking the time to write a positive review on TripAdvisor. I am glad to read you had a nice stay with us. Hopefully we could give you the same experience again in the nearest future!

Best regards,

Remco Groenhuyzen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

Very convenient to RAI station tram and airport- take the train-10 minutes, Very helpful and informative staff. Very welcoming on arrival. Very pleased with breakfasts-no need for lunch-more time to see Amsterdam. Very pleased with room. Enjoyed reading newspapers over breakfast, Bar staff very friendly as were dining room staff- took time to talk to you .Have stayed in hotels all over the world and would certainly recommend this hotel- staff take time for people they will never see again .Children's activities and swimming not applicable.

Room Tip: Take time to decide what you and don't complain afterwards.
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  • Stayed: April 2014, traveled with family
    • Value
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    • Cleanliness
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Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this reviewResponded May 6, 2014

Dear David M,

Thank you for your positive review on TripAdvisor. This is really appreciated. I am glad to read you had a wonderful stay at Novotel Amsterdam City.

Regarding your comment of children's activities; in the lobby we have a kids corner where you can find a Playstation and games/toys specially for children.

Hopefully we could welcome you back in the nearest future.

Best regards,

Remco Groenhuyzen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014

A comfortable hotel which is true to the brand.

Staff are friendly - but I noted that at times checkin becomes very over-crowded and busy.

I stayed for a conference, and the convention centre is good. The buffet catering for the conference was of an above average standard.

  • Stayed: May 2014, traveled on business
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1  Thank Albia-Newton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this reviewResponded May 6, 2014

Dear Albia-Newton,

Thank you for your review. Hopefully we could welcome you back in the nearest future!

Best regards,

Remco Groenhuyzen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2014

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Alfred W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this reviewResponded May 6, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 1, 2014

The hotel is outskirt of city to reachable in 25 mins by Tram or Metro in 20 mins. 5 mins walk to Tram/Metro station.
Its quite beautiful hotel with all facilities, costly but city is anyway quite costly.
I booked a superior room with double bed, Sofa but was allotted town sharing room. When asked about this, hotel front desk simply wanted to washoff their hands by saying that this is all they have, they dont have any room available in entire hotel except this. Simply hotel wants me to accommodate in lower grade room while charging for higher category. I had to fight with them in middle of night for 15-20 and suddenly a superior room which a booked and paid for appeared.

I don't recommend this hotel because of my bad experience.

  • Stayed: April 2014, traveled as a couple
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1  Thank GauravBansal27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this reviewResponded May 6, 2014

Dear GauravBansal27,

Thank you for taking the time to write a review on TripAdvisor.

I am sorry to read you had a bad experience with one of our employees regarding your reservation. My sincerest apologies for this. I have discussed this with our Front Office Manager to prevent of future occurence.

Dispite your experience, I hope you would give us an other chance in the nearest future.

Best regards,

Remco Groenhuyzen
General Manager

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Reviewed April 29, 2014

Good as any Novotel, but it is refurbished.
The rooms are not large, inferior to other Novotel in Europe. The bathroom is nice and renovated. Breakfast good and varied. Staff OK.
Well located, Tram and Metro station is an 8 minute walk.

Very conveninete for those who don´t want to spend for getting to / from the airport. Along with the Metro and Tram station also has a train station leading to the airport. It takes 10 minutes and costs € 2.6 per person. Very convenient.

Recommend

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Thank Razasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this reviewResponded May 6, 2014

Dear Razasa,

Thank you for your positive review about Novotel Amsterdam City. Hopefully we could welcome you back again in the nearest future!

Best regards,

Remco Groenhuyzen
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Amsterdam City

Address: Europaboulevard 10, 1083 AD Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Family Hotel in Amsterdam
#30 Green Hotel in Amsterdam
#57 Business Hotel in Amsterdam
#61 Romantic Hotel in Amsterdam
#75 Luxury Hotel in Amsterdam
Price Range: $115 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Amsterdam City 4*
Number of rooms: 611
Official Description (provided by the hotel):
The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner ... more   less 
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Also Known As:
Novotel Amsterdam City Hotel Amsterdam
Accor Amsterdam City
Amsterdam Novotel

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