The hotel was the place selected by event organisers as the place to stay. Ordinarily I would research hotels in the area, then book.
On entering the hotel I was struck by the wonder modern look and feel of the reception. On arriving hours earlier than the suggested time to check, the staff couldn't have been more helpful in ensuring I had my room without any delay.
The room has all the normal facilities you'd expect, however, the free wifi signal was weak. This could have been that the room was at the end of the corridor, farthest from the central areas. I had several minor bug bares; I hate paper cups for brews in the room, the lack on none powdered milk, there was some dirty marks on the wallpaper, the pillows were not sufficient and the mini bar had two items inside. Whilst these are minor issues, it really irritated me that wifi and the TV went down on for some 5 hours, which meant I was unable to work. I should give due credit to the hotel for attempting to keep me informed, however, where the communication was good, it was repetitive and inaccurate. if they'd have said it was going to be down all afternoon and or understood their system, I would have found somewhere else to work.
The food was really good, not too expensive ie. 20 euro for steak, breakfast had plenty of choice.
Lastly, ive never been offered refund. I booked online, paid online then as told taxes or lack of eating breakfast I was entitled to the refund... happy days... All in all, a very pleasant experience and the manager should be pleased and proud of the staff...
- Official Description (provided by the hotel):
- The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner ... more less
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- Also Known As:
- Novotel Amsterdam City Hotel Amsterdam
- Accor Amsterdam City
- Amsterdam Novotel