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“Great Value!” 4 of 5 bubbles
Review of Novotel Amsterdam City

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Novotel Amsterdam City
Ranked #116 of 361 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersBronze level
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Value!”
4 of 5 bubbles Reviewed April 5, 2013

Got to the hotel by taking one of the trains directly from the airport. I think it was only 2 or 3 stops away from the airport. It's a large modern looking hotel next to Holiday Inn. Once we got inside,we were so surprise on how modern and clean the entire place looked. The lobby furniture were modern looking and tasteful arranged, there's even iMac computers in the lobby for you to use free of charge. They also let you print free of charge. Every front receptionist we have encountered from check-in to asking for directions to asking about attractions has been very helpful. Props to their service staff.

The room is compact and clean, very basic looking furniture, makes me feel like I am at an Ikea showroom. Space was ample and we slept well, so no complaints about the room. I later discovered they didn't have a pool, which came a surprise considering the size of the hotel, that might be a bummer for some people. There's free wifi, that's pretty important to me.

The hotel is fairly centrally located and very convenient to the 4 tram line which takes you to most of the attractions and to the city center. It departs about every 10 minutes. We use the trams everywhere we go in Amsterdam. Buy the unlimited pass.

Besides the proximity to center city, my other favorite part of the hotel is the breakfast. Must get breakfast in your package. It has a large spread including fresh juices, different kinds of cereals, salad bar, cold cuts, fresh omelets, hot buffet and bread and pastries. Luckily, it was included in my hotel package, but I would have pay to eat breakfast there. Also had dinner there at the restaurant, they offer Western/Eastern menu. Boyfriend ordered from the Eastern menu while I ordered from the Western menu. We were unimpressed with dinner and especially unimpressed with the price.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,575 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (187)
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English first
West Kirby, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

Very professional staff from receptionist, restaurant staff to domestics.
Location is very accessible- airport and city center.
Food in the bar and restaurant -excellent and plenty of choices.
Modern and new decor in the lobby.
Good wifi signal and free. Mini bar in the room.
Room is cleaned everyday.
Bathroom towels and bed linen not so soft though but clean. Comfy bed but not the sofa bed but we still had a good night sleep.
Overall experience is still excellent!!!!
TIP: Its best to book room plus breakfast-good value for money and so many choices, as food in amsterdam is a bit expensive.

Room Tip: Room 205 or second floor is best, facing the entrance of hotel and very nice sunshine in the morning...
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marie032013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izmir
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 2, 2013

The hotel is good for this cost-benefit ratio. The hotel is clean, located near the center of Amsterdam, not too far away. The only negative point for me is the parking fee. The parking fee is too much in all over of Amsterdam, even in the hotel.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank laursen21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this review, April 3, 2013
Dear Sir/Madam,

Thank you for taking the time to leave a review of our hotel on Tripadvisor.com.

We very much appreciate your positive comments regarding your recent stay at the Novotel Amsterdam City. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback is our greatest reward - thank you!

Our hotel has a private parking lot with 122 parking spaces. Anywhere in Amsterdam paid parking is applicable with hourly rates depending on the location. As a hotel guest we offer you a special hourly rate with a maximum rate for 24/7. The first hour is always free of charge.

Once more thank you for your positive comments and we look forward to welcoming you again at Novotel.

With kind regards,

Remco Groenhuyzen
General Manager

NOVOTEL Amsterdam City
Europaboulevard 10
NL-1083 AD Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 1, 2013

We stayed at the Novotel for our 3 days weekend, and it was a very good stay.
Easy checkin and fast checkout.
Room was in a good state and clean. Public area were freshly refurbished but we didn't have time to try the restaurant.
No problem with the wifi connection in the room.
Connections to town center were quite easy with the 4th tram line (around 20-25 minutes to arrive in the center).

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nicholas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RGroenhuyzen, General Manager at Novotel Amsterdam City, responded to this review, April 3, 2013
Dear Mr. Nicholas,

Thank you for taking the time to leave a review of our hotel on Tripadvisor.com.

We very much appreciate your positive comments regarding your recent stay at the Novotel Amsterdam City.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

With kind regards,

Remco Groenhuyzen
General Manager

NOVOTEL Amsterdam City
Europaboulevard 10
NL-1083 AD Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
beersheva
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 31, 2013

we were staying for 7 days,having a family trip.the hotel is very nice.Everyone tried to make our stay very pleasant.It's very clean.Breakfast is very tasty .The personnel is very polite,friendly and helpful.In general people in Amsterdam are very warm and extremely helpful !
but to say it's 5 minutes to the center is rather exaggerating.we usually took a tram which is within 5 minutes walk from the hotel and runs regularly, like every kind of transportation there.by the way,there is no need to take a taxi from and to the airport,as the train is within 7 minutes walk from the hotel.it takes 10 minutes to get to the airport by train(we spent 30 euro because we didn't know it).wish you all a pleasant stay.

Stayed March 2013, traveled with family
Helpful?
1 Thank BeershevaOptimist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern, Switzerland
Level Contributor
155 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed March 30, 2013

I have already written my Review but forgotten that in our room we had coffee and tea making facilities. The bathroom was a bit fresh/cold but if you don't stay for hours you will not freeze:) There are no rooms for allergic people in the Hotel but everything else was - compared to other read experiences - very pleasant and satisfying.

Stayed March 2013, traveled as a couple
Helpful?
2 Thank Aaretal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed March 29, 2013

We stayed here last weekend. It must be very popular, as there appeared to be big crowds staying there each night.

Check in was very efficient, and we were in our room on the 10th floor in quick time. Due to my clumsiness, I had to have the room safe re set, and after a small delay, this was dealt with very efficiently by a friendly member of staff. What impressed me also is that he asked me to show him some ID, to confirm that I was who I said. (Good security). Our room was comfortable, and perfect for what we needed. We essentially used the hotel as a base for our trips ot the city centre. The hotel is close to the Metro and the No. 4 tram at Station RAI. Both trips are pretty quick to/from the city. In fact if you want to stay in a quiet area, then this is a pefect place.

The Breakfast Room is huge, and it is great that you are brought to your table by staff, and you're not just fighting with everyone else to locate a table. There is a great choice of food at the buffet, and it is filling and delicious.

On our second morning, the breakfast room was full, so we were directed to an annex to the right by staff. Even though the choice of food wasn't as great, the breakfast was still very tasty, and it wouldn't be fair to criticise the hotel for this.

Check out was smooth also, and if we return to Amsterdam in the future, we would have no hesitation in booking the Novotel again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Crimson50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Amsterdam City

Property: Novotel Amsterdam City
Address: Europaboulevard 10, 1083 AD Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Green Hotel in Amsterdam
#55 Family Hotel in Amsterdam
#57 Business Hotel in Amsterdam
#61 Romantic Hotel in Amsterdam
#73 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Amsterdam City 4*
Number of rooms: 611
Official Description (provided by the hotel):
The Novotel Amsterdam City is a 4 star hotel near the Amsterdam RAI events centre and the WTC. RAI station,within walking distance of the hotel, offers frequent connections to the city centre and Schiphol Airport. This 100% non smoking hotel is an idealbase for a business trip or weekend away.The modern rooms feature an extra long bed, mobile desk, sofa and airconditioning. The hotel offers a restaurant serving breakfast, lunch and dinner, seven meeting rooms, a business centre, pub and coffee corner ... more   less 
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Also Known As:
Novotel Amsterdam City Hotel Amsterdam
Accor Amsterdam City
Amsterdam Novotel

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