I have stayed at the Amrath several times before when visiting a supplier in Alkmaar and always had a good stay. However this last visit will certainly be my last, I judge hotels on firstly location, comfort and customer service the latter point unfortunately is where the Amrath has disappointed me.
When I arrived I was told that there was no parking spaces available and I would need to park elsewhere.
I parked up in the hotel car park while I checked in to cut a long story short the hotel manager was unhelpful, obnoxious, abrupt and showed no customer service at all. I will not use this hotel again and will ensure my employer blocks this hotel for all employees.
With so much choice and online availability I cannot understand how these hotels think they can't treat there customers in such a way and expect people to return and hand over there money.
Additionally I think the Amrath really does need a make over the rooms are looking very tired and dated, good luck but you haven't impressed this customer.
- Official Description (provided by the hotel):
- Looking for an hospitable, charming yet modern hotel in the centre of Alkmaar, in which to stay the night during either a business or pleasure trip? If so, then the most comfortable option is the Amrath Hotel Alkmaar! Built in 2005, this new hotel has 84 deluxe rooms, 5 junior suites and 1 suite. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Orbitz, Expedia, TripOnline SA, Travelocity, Cancelon, Hotwire, Cheap Tickets and Agoda so you can book your Amrath Hotel Alkmaar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Alkmaar