We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“DOBLA is DISAPPOINTING and DISCOURTEOUS!”
Review of De Dobla Store

De Dobla Store
Ranked #1 of 6 Dessert in Alkmaar
Description: Cafe - Konditorei und "Outlet" der beruehmten Firma Dobla.
Restaurant details
Description: Cafe - Konditorei und "Outlet" der beruehmten Firma Dobla.
Copenhagen, Denmark
Level 5 Contributor
45 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“DOBLA is DISAPPOINTING and DISCOURTEOUS!”
Reviewed August 10, 2013

From the outside, the pastries look inviting. But inside, the less than inviting waitress awaits.
There were 3 of us, but we only got 2 pastries. When the waitress, who served our orders, knew about this, she told our friend, who did not order pastry at that time but was thinking of taking home some chocolates, to leave. This was there policy, according to the waitress. We looked around and found two guys with only one cup of espresso and nothing else.
The pastries are just so so. The treatment is simply unacceptable.
DOBLA is DISAPPOINTING and DISCOURTEOUS!

Visited August 2013
Helpful?
6 Thank Walter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

52 reviews from our community

Visitor rating
    44
    5
    0
    2
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Haarlem, The Netherlands
1 review
common_n_restaurant_reviews_1bd8 5 helpful votes
“DO NOT VISIT DOBLA IF YOU DO NOT WANT TO BE TREATED RUDELY. Dobla would have been ok if not for the lady who served our”
Reviewed August 9, 2013

DO NOT VISIT DOBLA IF YOU DO NOT WANT TO BE TREATED RUDELY. Dobla would have been ok if not for the lady who served our pastries. We are a party of 3 but just ordered 2 pastries. When the waitress learned about this, she asked our third companion who didn't feel like ordering pastry at that time, to leave. The lady said it was policy but when I look at the customers in front of us, 2 men, they only had a cup of espresso. SO PLEASE DO YOURSELF A FAVOR, DO NOT VISIT DOBLA IF YOU DO NOT WANT TO BE TREATED RUDELY.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank Leonard U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, Zuid-Holland, Netherlands
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Terrible treatment of tourists”
Reviewed August 9, 2013

the staff in the dobla store in alkmaar are not welcoming at all to tourists. we were treated like we owe it to them that there is space in the store for us instead of appreciating that we were buying from the store. i was in a group of three - the other two bought pastries and i was considering to buy chocolates to take home. when the waitress saw that there were only two pastries, i was told that i cannot sit with the group. i must buy a pastry or leave. that turned me off altogether from even buying chocolates. i will surely never ever come back.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Claudine U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level 3 Contributor
18 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Yummilicious”
Reviewed May 27, 2013 via mobile

Spent last Friday 24/5 in Alkmaar and walked past their window several times and always had to stop to look at all the delicious desserts. At the end of the day I decided to buy the mango-passionfruit cake and it was delicious! Not too sweet, good mixture with the dark chocolate, nice chocolate decorations on top. It wasn't too filling, was nice and fruity an not too expensive: 2,25€! I'd come here again but next time I'll be eating my cake in their café :)

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank mixed_impressions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura
Level 6 Contributor
96 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Lovely!”
Reviewed February 8, 2013

Amidst our day of shopping, we stopped in for a sweet treat. We were treated to cappuccino's and found a lovely little room to sit in up stairs. Sat by the window and people watched....the perfect way to get out of the cold and rain. A great stop for visitors with wonderful items to purchase as gifts.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed De Dobla Store also viewed

Alkmaar, North Holland Province
Alkmaar, North Holland Province
 
Alkmaar, North Holland Province
Alkmaar, North Holland Province
 

Been to De Dobla Store? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing