Spent one night at this hotel and almost wish I had camped out in my car.
Let's start with the check-in experience. The hotel is quite light on staff (who I am still unsure of whether they were borderline condescending or just had very dry humor). Nevertheless after a mix-up was given my room key (which was a massive manual key I haven't seen in a hotel for years). Going up to the room was not a very welcoming experience as the lighting in the hotel is rather poor and has a sort of dingy feel to it.
Upon stepping in to the room it was a mess! Bed sheets were crumpled up on the bed pillows thrown to the side, bathroom was not cleaned. It was apparent that the staff didn't get around to cleaning this room.
Luckily (or not) there was another room available which was made-up and needless to say was almost as underwhelming. The bed was not comfortable and I don't think the mattress has been changed since the hotel opened (or any of the other equipment in the hotel and rooms for that matter). The TV in the room was probably the size of an iPad and the switches and knobs were definitely from the 70's!
The shower was ridiculously small. If you are tall or big you will struggle to take a shower here!
The staff does try to do their best with the limited resources - they were prompt in providing me with an iron and ironing board which were both stained and left my white shirt with a large brown mark (should have known better; blame myself for that one).
The food was better than expected given the room experience, but overall the experience was one I would sooner rather forget. Then again this was Tilburg, and possibly one of the better places in town. If you have the option you might want to spend the night in Rotterdam.
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