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“Great hotel” 4 of 5 bubbles
Review of Hotel St. Martenslane

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Hotel St. Martenslane
Ranked #16 of 38 Hotels in Maastricht
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel”
4 of 5 bubbles Reviewed January 6, 2011

Very nice hotel, awesome room with modern furniture and great coloured lighting. Comfy bed, nice staff. Breakfast (with champagne) was good. Overall a very nice hotel for a reasonable price.

  • Stayed January 2011
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ef_black
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
    77
    122
    40
    9
    4
See reviews for
29
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Berlin, Germany
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed November 7, 2010

Stayed here for 1 night. I arrived at 18:00, our room (220) was cold (16 degrees C at most?) and the heater wasn't even turned on. I turned it on, the room took forever to get a little warmer, and then they turned off the heat for the night so the room got nice and frosty again. It was so cold that I couldn't even sleep. As for the overall cleanliness, it was disastrous! Towels in the bathroom were covered in a variety of hair: long, short, black, brown, blond. Walls, floor, and tub/shower combo were grimy and covered in hair. Toilet seat had, you guessed it, stray hairs on it. The ceiling was covered in mildew. No bath mat to avoid standing on the grimy floor. Door handles and furniture were grimy. I was too grossed to even touch some of the items. Calling for room service was not possible, because the phone was in the lobby downstairs and by that time, not of any use, ours was the last room available, and I had to still prepare for a meeting the next day at 8:00 am, so I couldn't be bothered with packing up and waiting for housekeeping (if it would even help was questionable). Cups were still stained with coffee from previous use, kettle completely filled with calcium. The coffee maker was, you guessed it, filthy, and hadn't been cleaned properly in ages. We cleaned it by letting water run through for the first 4 cups, which was as dark as if we had used coffee pads. I travel a lot for work, and this was one of the worst hotels I've stayed at. Never again!

  • Stayed October 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank vancouveritess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Sales Department at Hotel St. Martenslane, responded to this review, January 6, 2011
Dear vancouveritess,

First of all our sincere apologies for the inconvenience. This is certainly not our standard way of performing. We hope you contact us so we can show you how it should have been.

Kind regards,
Team Hip Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eindhoven, The Netherlands
1 review
4 of 5 bubbles Reviewed October 1, 2010

Everything was very good, the welcome, the breakfast, the room, very kind people.

  • Stayed September 2010
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank riekevandenbrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Sales Department at Hotel St. Martenslane, responded to this review, November 26, 2010
Dear Rieke,

Thank you very much for your compliments :)!

Met vriendelijke groet,

Team Townhouse Designhotel Maastricht
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Givataim, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 28, 2010

nice design, great service, good prices, quite close to the center

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nir_Israel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Sales Department at Hotel St. Martenslane, responded to this review, November 22, 2010
Dear Nir_Israel,

Thank you for your GREAT review! We hope to welcome you again in the future!

Kind regards,

Team Hip Hotel St. Martenslane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed September 8, 2010

My wife and I stayed at this hotel for one night during a recent trip to the Netherlands. The hotel is really easy to find and close to the train station. Then a safe and easy short walk over the bridge into Downtown Maastricht.( Shopping, OL Vrouwe Plein, Vrijthof and lots of great restaurants.

The front desk staff was in a word excellent, very friendly, welcoming and helpful (which you do not find everywhere in The Netherlands!!) Rooms are very spacious and a very modern upscale design with a super comfortable King size bed. All the amenities you need and a nice spacious bathroom.

We loved it and would recommend and return
Carlo Elstak, Vancouver BC

  • Stayed August 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carlo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Sales Department at Hotel St. Martenslane, responded to this review, November 26, 2010
Dear mister Elstak,

Thank you for sharing your experience with us. Great to receive such positive review! We hope you and your wife will find our hotel again in the future. We will share your review with our front desk staff.

Met vriendelijke groet,

Team Townhouse Designhotel Maastricht
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 17, 2010

This is more than a trendy hotel, this is an experience. As a seasoned traveler this hotel knocked me off my socks. Modern, friendly, trendy and surprising. We stayed in room 504 and were overwhelmed by the ambiance and the lay out. No need to search further

  • Stayed July 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Prannel64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Sales Department at Hotel St. Martenslane, responded to this review, November 22, 2010
Dear Prannel64,

Great to receive such an enthusiastic review from a seasoned traveler! Thank you for your kind words.

Kind regards,

Team Hip Hotel St. Martenslane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
1 review
4 of 5 bubbles Reviewed July 12, 2010

Excellent location to attend a concert in Maastricht (within walking distance). Rooms had no airconditioning which was a pity especially facing the heat wave of 33+C and handed out fans would not help.
We were told installation of airco was prohibited as it is a heritage building but that mobile units may be installed in future which would be a great plus.
Nevertheless excellent price for quality for short stays. The rear of the building is very calm, rooms at street side may not be as others have reported. Welcome/registration with free snacks/drinks was most pleasant - breakfast excellent with added on surprises - outstanding - better than some of the rated 5*plus hotels from that point of view. Very friendly staff and customers looked all very pleased and relaxed.

  • Stayed July 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pleased010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Sales Department at Hotel St. Martenslane, responded to this review, November 26, 2010
Dear pleased010,

Thank you for your honesty and tips! We hope to welcome you again in the future.

Kind regards,
Team Townhouse Designhotel Maastricht
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel St. Martenslane

Property: Hotel St. Martenslane
Address: Sint Maartenslaan 6, 6221 AX Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#11 Business Hotel in Maastricht
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel St. Martenslane 3*
Number of rooms: 13
Reservation Options:
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Also Known As:
Hip Hotel Maastricht
Hip Hotel St Martenslane

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