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“Definitely different ....” 4 of 5 bubbles
Review of Hotel les Charmes

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Hotel les Charmes
Ranked #17 of 38 Hotels in Maastricht
Certificate of Excellence
Zurich, Switzerland
Level Contributor
141 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Definitely different ....”
4 of 5 bubbles Reviewed December 18, 2013

This was my first time here, since I usually stay with the competition beginning with K.

Arriving on a Sunday night, I was a little surprised to be confronted with a buzzer and an answerphone. Your key, it said, was waiting for you in the lobby. And so it was.

This is an old house in the centre of town. You knew that. What you may not realise, is that if your room is at the top of the house, then you must be prepared to climb up into the rafters of the roof. And when I say up, it´s up. Like rope, ice axe and crampons "up". I don´t know what people do if they arrive with large suitcases, perhaps camp out downstairs.

But once you arrive, you have a room that is more high than wide, but with a slightly clinical bathroom style and the casual friendly Dutch style in the bedroom which you may know. The lighting switches require a degree in mechanical engineering.

Breakfast is served on a tray (a very full tray), and if you like the Dutch way of eating, you´ll enjoy it. Just don´t forget your key in your room, as you´ll have to climb back to fetch it.

Room Tip: Towards the bottom of the building if you have luggage ....
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  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SwissFrenchBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
    37
    56
    3
    4
    1
See reviews for
15
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5
18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Melbourne, Australia
2 reviews
5 of 5 bubbles Reviewed November 21, 2013

We had a lovely stay at this hotel during the time of Andre Rieu's concert in Maastricht this year. The owner, Jules, spoilt us with help about where to go to eat, advice about Maastricht and hosted us with aplomb and enthusiasm.The hotel was in a very central position, clean and welcoming. The breakfasts were superb and the rooms large and airy with all the necessities to make our stay very special and to be remembered for a longtime. Free coffee and wifi and lovely rooms down below to read, relax or catch up with friends.We cannot recommend this hotel enough.our experience was a sheer delight.

Room Tip: Just ask Jules
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morecambe, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

My son and I stayed here last weekend for one night to attend the open day at the University. The hotel was clean, full of character and in an excellent location. The guy who runs the pace is very friendly and really helpful with recommendations for restaurants etc. we'll stay again

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed August 10, 2013

Overall a pleasent stay in this boutique hotel. We stayed at a deluxe room on the 1st floor, overlooking the back, which was convenient for us. The helpful staff, the very nice decorated public spaces, the delightful breakfast and the good location are the strong points of this hotel. Free coffee and wi-fi are a bonus.

Some issues do exist though, just for one to have in mind (no difficulties for us, but could create for someone else):
- There is no elevator and the stairs are not the easiest ones to climb (so one could consider avoiding the rooms on the 2nd floor), although we had no problem with our 2 year old daughter (who wanted to go up and down on her own).
- There was no-one at the reception from 8pm to 8am, although you could always ring someone if needed. There is a blackboard to leave messages during this period.
- Parking is a general issue in Maastricht. The closest public parking places are around 300m away, with the cheapest parking around 500m away at the park.
- (for our room at least) The matresses were soft, there was no closet (but some space/hangers for clothes) and the rooms were quite hot (in August).

In general we enjoyed our stay, but found the price a 10-20% above what it offers (compared to other hotel prices in the city).

Room Tip: If you like a fresh healthy breakfast, then don't miss what the hotel is offering. For the parki...
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  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tryingtobehelpful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Düsseldorf, Nordrhein-Westfalen, Germany
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed August 1, 2013 via mobile

Located near enough to city centre but away from the noise & bustle of cafes/pubs. Beautifully restored interiors with eclectic taste, work-in-progress for several things but the essentials are all there. Disregard negative reviews made previously by others on TA here, as there is : hairdryer in bathroom, EXCELLENT quality beds & linen, nice toiletries & good breakfast. Lovely Outdoor Terrace for breakfast in the summer, amidst the greenery, shielded from the sun. Helpful & friendly service from Jules, the owner/manager, who is most accommodating. For our first trip to Maastricht, this was a wonderful experience and we reccomend this hotel for couples & families with children old enough to climb stairs (no lift in this hotel but it's not a big problem, Jules will help with your bags).

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Samantha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 9, 2013

Very good-looking, cool and charming hotel in a perfect location. I was on a flying visit so didn't have time to enjoy more than a few hours in my hotel room but it was enough to get a very good impression - clean, gorgeous room with tv, wifi, great bed and big bathroom (I especially liked the toiletries) and a very welcoming and accommodating hotel manager/owner. I'll definitely come back next time!

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liège
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 14, 2013

Great location, nice breakfast, good service and beautiful rooms! This hotel was absolutely pleasure to stay in. All the guys here are always accommodating and nothing is ever too much trouble. The facilities at the hotel are very good. My stay was very comfortable and refreshing. I would highly recommend this place to all my friends and family members.

  • Stayed April 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Christian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel les Charmes

Property: Hotel les Charmes
Address: Lenculenstraat 18, 6211 KR Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
#7 Romantic Hotel in Maastricht
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel les Charmes 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
Les Charmes Hotel

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