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Hotel les Charmes
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Reviews (131)
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Reviewed November 21, 2013

We had a lovely stay at this hotel during the time of Andre Rieu's concert in Maastricht this year. The owner, Jules, spoilt us with help about where to go to eat, advice about Maastricht and hosted us with aplomb and enthusiasm.The hotel was in a very central position, clean and welcoming. The breakfasts were superb and the rooms large and airy with all the necessities to make our stay very special and to be remembered for a longtime. Free coffee and wifi and lovely rooms down below to read, relax or catch up with friends.We cannot recommend this hotel enough.our experience was a sheer delight.

Room Tip: Just ask Jules
  • Stayed: July 2013, traveled as a couple
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Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

My son and I stayed here last weekend for one night to attend the open day at the University. The hotel was clean, full of character and in an excellent location. The guy who runs the pace is very friendly and really helpful with recommendations for restaurants etc. we'll stay again

  • Stayed: November 2013, traveled with family
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Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

Overall a pleasent stay in this boutique hotel. We stayed at a deluxe room on the 1st floor, overlooking the back, which was convenient for us. The helpful staff, the very nice decorated public spaces, the delightful breakfast and the good location are the strong points of this hotel. Free coffee and wi-fi are a bonus.

Some issues do exist though, just for one to have in mind (no difficulties for us, but could create for someone else):
- There is no elevator and the stairs are not the easiest ones to climb (so one could consider avoiding the rooms on the 2nd floor), although we had no problem with our 2 year old daughter (who wanted to go up and down on her own).
- There was no-one at the reception from 8pm to 8am, although you could always ring someone if needed. There is a blackboard to leave messages during this period.
- Parking is a general issue in Maastricht. The closest public parking places are around 300m away, with the cheapest parking around 500m away at the park.
- (for our room at least) The matresses were soft, there was no closet (but some space/hangers for clothes) and the rooms were quite hot (in August).

In general we enjoyed our stay, but found the price a 10-20% above what it offers (compared to other hotel prices in the city).

Room Tip: If you like a fresh healthy breakfast, then don't miss what the hotel is offering. For the parking I would go for the public parking at the park (6 euro per day - by far the best price in the city), as long as you manage to find a space!
  • Stayed: August 2013, traveled with family
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1  Thank Tryingtobehelpful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013 via mobile

Located near enough to city centre but away from the noise & bustle of cafes/pubs. Beautifully restored interiors with eclectic taste, work-in-progress for several things but the essentials are all there. Disregard negative reviews made previously by others on TA here, as there is : hairdryer in bathroom, EXCELLENT quality beds & linen, nice toiletries & good breakfast. Lovely Outdoor Terrace for breakfast in the summer, amidst the greenery, shielded from the sun. Helpful & friendly service from Jules, the owner/manager, who is most accommodating. For our first trip to Maastricht, this was a wonderful experience and we reccomend this hotel for couples & families with children old enough to climb stairs (no lift in this hotel but it's not a big problem, Jules will help with your bags).

  • Stayed: August 2013
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2  Thank Samantha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2013

Very good-looking, cool and charming hotel in a perfect location. I was on a flying visit so didn't have time to enjoy more than a few hours in my hotel room but it was enough to get a very good impression - clean, gorgeous room with tv, wifi, great bed and big bathroom (I especially liked the toiletries) and a very welcoming and accommodating hotel manager/owner. I'll definitely come back next time!

  • Stayed: April 2013, traveled on business
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1  Thank Karin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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