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“Very Disappointing.........”
Review of Hotel Beaumont

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Hotel Beaumont
Ranked #5 of 38 Hotels in Maastricht
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed August 2, 2013

I stayed here for two nights recently and I must admit that I was very disappointed with the standard of the accomodation offered for the very expensive rate of €260 per night (excluding breakfast!!!).

I found our room to be dark and basic with the lack of carpet contributing to a cold clinical experience rather than one of comfort which I would expect from a hotel of this rating .

The bathroom was also very very narrow - it was rather lucky that neither of us were above average size! The lack of a bath was also a great disappointment, the towels were aged and grubby and the quality of other sundry items was also disappointing.

If this was an “extra large Deluxe room” which is what we booked , then I would be very interested to see what a “standard room” looks like!! I actually had to double check with reception staff if there might have been an error and I might have been allocated the incorrect room. I was was shocked to be told that it this was certainly “deluxe”!!

There were many sets of steps up and down enroute to our room on the third floor. These proved very troublesome with our heavy luggage.

Having stayed in hotels all over the world at, I would not value a stay in this type of a hotel room at more than €120 per night at best.

The service was also not the best. On leaving the hotel on Sunday, I needed to print a boarding pass and was directed by the gentleman on duty in reception to a building across the way to use the PC and printer. The internet was really slow there on that afternoon so I could not get access to the system and when I returned to ask if he had any alternative suggestions, he was rather unhelpful and indeed indifferent.

Having stayed in the 5 * “Sofitel Grand” Hotel in Amsterdam before we arrived in Maastricht for the “same rate” (with full access to their spa), there is no comparison whatsoever in the quality of accomodation and service received and overall we were very disappointed with our stay in The Hotel Beaumont and needless to say will not be returning.

  • Stayed: July 2013, traveled with family
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4  Thank Lilly092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont_Maastricht, Manager at Hotel Beaumont, responded to this reviewResponded August 26, 2013

Dear guest ‘Lilly092’,
Thank you for your comments.
We are very proud of our newly build Deluxe rooms and pride ourselves on the level of service we deliver. I’m sorry to hear that your experience at the Beaumont has not been up to standard. I will be sure to share your comments with all departments to ensure this doesn’t happen again. We hope you give us a second chance somewhere in the future and offer you a free upgrade from which ever room type you should choose. Thanking you again for helping us grow.
With hospitable regard,
Christophe Beaumont

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289 - 295 of 1,156 reviews

Reviewed July 30, 2013

We stayed in Maastricht for the Andre Rieu concerts and the Beaumont met our expectations in every way. The room we had was superb, very clean and the staff were friendly and helpful. It was very warm when we stayed there, but the Air Conditioning worked well and was not too noisy, altogether we would recommend a stay here without any hesitation. Breakfast was pricey, but was wholesome and had a wide variety of food and it is so convenient for the city and surrounding areas. The Wyck area is very nice, lots of narrow cobbled streets with lots of character and lovely roadside cafes.

Room Tip: We booked a Superior Room and we were not disappointed, comparing it to a hotel in Valkenburg the ye...
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  • Stayed: July 2013, traveled as a couple
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1  Thank lindacurley48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont_Maastricht, General Manager at Hotel Beaumont, responded to this reviewResponded August 26, 2013

Dear guest ‘lindacurley48’,
Thank you for your stay and recommendation. We love to welcome you again in the future!
Warm regards,
Rozien Beaujean – hotel manager

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Reviewed July 15, 2013

We stayed for 1 night and thoroughly enjoyed all aspects of the hotel. Conveniently located a short walk from the city center, and with great service I can highly recommend it. Rooms are stylish, with super bathrooms and facilities. Staff were welcoming and willing to help. Unfortunately when we stayed there was a concert on, which pushed up prices in the city. If you can get a good deal on this hotel - just go, it's a perfect base to explore Maastricht!

  • Stayed: July 2013, traveled as a couple
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Thank Kevernscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont_Maastricht, General Manager at Hotel Beaumont, responded to this reviewResponded August 26, 2013

Dear guest ‘Kevernscott’,
Thank you for your stay and recommendation.
Hopefully we may welcome you in the near future.
Warm regards,
Rozien Beaujean – hotel manager

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Reviewed July 11, 2013

We stayed here for five nights while visiting Maastricht for the Andre Rieu concert. We booked this hotel after reading reviews and were delighted with our choice. Its in a great location just down from the train station and en route to the centre of town (a five minute walk). The rooms were very clean and comfortable with lots of lovely extras. The staff were so polite and helpful and the food was wonderful. Would definitely go again - a great family run hotel .

Room Tip: A two minute walk from a great Yoga studio called Yogaplace which has drop in classes every day. Def...
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  • Stayed: July 2013, traveled with family
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1  Thank poppyleary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont_Maastricht, General Manager at Hotel Beaumont, responded to this reviewResponded July 19, 2013

Dear guest ‘Poppyleary’,
Thank you for your stay and lovely words!
We are looking forward to welcome you again in the future.
Warm regards,
Rozien Beaujean – hotel manager

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Reviewed July 11, 2013

Visited Maastricht for an Andre Rieu concert and the hotel was ideal for this. We were in a room with a complimentary mini bar which was a nice touch. The lack of air con in the room did let it down a little. We didnt eat in the hotel as we thought it was on the expensive side.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont_Maastricht, General Manager at Hotel Beaumont, responded to this reviewResponded July 19, 2013

Dear guest ‘Rebecca W’,
Thank you for your stay and feedback.
Most of our Comfort rooms, and all our Superior and Deluxe rooms, have air-conditioning. If you want to be sure of a room with air-conditioning, I would advise you to reserve a Superior or Deluxe room next time. Hopefully we may welcome you again.
Best regards,
Rozien Beaujean – hotel manager

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Reviewed July 10, 2013

Hubby and I had a marvellous 3 night stay at The Beaumont from 3rd July. We were even able to watch Andy Murray as the TV's have The BBC! We had a comfort room with large bathroom and air conditioning (as well as windows being able to be opened so you could hear the church bells), The area of the hotel is beautiful with street cafes and flower sellers --- very chic (but with excellent prices!). We ate in the hotel restaurant on the Friday night and chose the Harry's 4 course -- wow! Well presented and tasty food, excellent service and nice wines.Would definitely recommend a stay at The Beaumont.

Room Tip: Make sure you get air conditioning as Maastricht can get very hot in summer.
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  • Stayed: July 2013, traveled as a couple
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1  Thank OnaScotland_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont_Maastricht, General Manager at Hotel Beaumont, responded to this reviewResponded July 19, 2013

Dear guest ‘OnaScotland_UK’,
Thank you for your kind words and recommendation!
We love to welcome you again in the future.
All the best,
Rozien Beaujean – hotel manager

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Reviewed July 1, 2013

Great location, super friendly staff, clean room (big for European standards) and comfortable. We stayed in the main building.
My companion had some dietary restrictions and we were amazed at how the staff catered to this for the breakfast buffet; it was a beautiful buffet. They also kept our luggage after we checked out as we were awaiting our ride. Gave us a chance to enjoy more of this beautiful city. Loved the coffee machine in the simple but tastefully decorated lobby area. Would definitely stay there again.

Room Tip: Stayed in the main hotel (were rooms across the road but did not see these). The view out our windo...
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  • Stayed: May 2013, traveled with friends
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Thank wassenaar10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont_Maastricht, General Manager at Hotel Beaumont, responded to this reviewResponded July 12, 2013

Dear guest ‘wassenaar10’,
Thank you for your stay and positive words. We love to welcome you in the future!
All the best,
Rozien Beaujean – hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Beaumont

Address: Wycker Brugstraat 2, 6221 EC Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Maastricht
#2 Business Hotel in Maastricht
#2 Luxury Hotel in Maastricht
#3 Romantic Hotel in Maastricht
#3 Family Hotel in Maastricht
Price Range: $131 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Beaumont 4*
Number of rooms: 124
Official Description (provided by the hotel):
Hotel Beaumont is located in a stately building in the elegant district of Wyck, in the centre of Maastricht. The Beaumont family has run the hotel at this location since 1912. The hotel’s interior, by the British architect David Chipperfield, is modern while at the same time maintaining the building’s typical features and respecting its history. One example of this is the use of minimalist decor in rooms with original ceiling features. Under the inspiring leadership of four generations the family business has grown into a modern hotel with 124 rooms, a number of conference and banquet rooms, and Harry’s restaurant which is a member of Maastricht Culinair, the premier association of quality restaurants in Maastricht. For more than 100 years, honest hospitality and personal service have been the core values of this family-run business. Welcome to Hotel Beaumont! ... more   less 
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Also Known As:
Beaumont Hotel Maastricht

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