Everything seemed so difficult for the staff to do. Might have been a colour thing but felt this was shocking in 2012 !!!!!! So a little backward in that regard. Also we were denied room service after travelling back to the hotel from a long trip exploring - they had said in the brochure it was 24 hour room service so we took it for granted we could order food but that was not so again it was too difficult so the staff felt they could not be bothered. This should be rated 3 star really did not see anything that warranted a 4 star especially after staying at a 4 star across the border in Belgium. On the plus side the breakfast was good but it runs out so you have to get downstairs quickly, also there are games in the lobby for the children and an outdoor swimming pool... This was closed for the winter
- Official Description (provided by the hotel):
- Novotel Maastricht is situated on the edge of Maastricht city centre, close to the Maastricht Exhibition & Congress Center (MECC). The Novotel Maastricht is ideal for business trips and weekend breaks, and can be easily reached by car or public transport. There is a Shuttle bus to the city center, central train station or MECC. The Novotel Maastricht welcomes children, and in the summer months you can enjoy the heated outdoor swimming pool. ... more less
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- Also Known As:
- Maastricht Novotel