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“A pleasant surprise”

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Hampshire Designhotel - Maastricht
Ranked #8 of 38 Hotels in Maastricht
Certificate of Excellence
High Wycombe, United Kingdom
Level 6 Contributor
80 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
“A pleasant surprise”
Reviewed March 4, 2014

We were looking for a good value hotel near the Railway Station, and booked the Designhotel Maastricht for 3 nights. We were a little unsure what to expect, as the Hotel Website is a bit confusing about the rooms.
The staff were excellent from booking-in to checking-out, and the hotel was clean [although the decor is getting a little worn].
We asked for a quiet room and were booked to room 450 on the 4th Floor at the back. Even though it was Carnival Weekend, the room was quiet, comfortable and warm, so slept well on each night. My daughter’s room was at the front, and was somewhat noisier.
We did find the 'open plan' toilet/bathroom unusual, though useable, but we would have preferred a separate toilet [which my daughter had in her room] - I suppose it's best to check with the hotel when booking.
I would have considered giving the Hotel a higher score if the restaurant had lower price menu options for residents, and if the prices quoted by the hotel and by Hotels.com included the [currently] €3.50, so for four of us for 3 nights we had to pay an unexpected €42.00.
We would use this hotel again.

Room Tip: The rooms at the back are quieter, and some bathrooms are more 'open plan' than others.
See more room tips
  • Stayed February 2014, traveled with family
    • Value
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Helpful?
1 Thank Footsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sita T, General Manager at Hampshire Designhotel - Maastricht, responded to this review, March 19, 2014
Dear Footsie,

Thank you very much for sharing your experiences on Tripadvisor!
It is very nice to hear you have enjoyed your stay in our hotel during the Carnival weekend. If you wish to make a new booking in the future, we are happy to assist you in choosing a room that fulfils all your wishes.

On behalf of the entire team,
Sita Tadema - General Manager
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1,354 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
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Trondheim, Norway
Level 4 Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 1, 2014

Describing themselves as a small design hotel, you would expect being recieved in an open and welcoming way. Each guest would be treated individually and made to feel welcome. It's a far cry from it. Reception desk is staffed by young people ( students ?) who don't seem to take an interest. Simple requests were turned down. Didn't feel welcome.

Room Tip: Give more attention to service and quality of cleaning. Behind the toilet the tiles were covered wit...
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampshire Hotels

Helpful?
Thank Bobbimari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankara, Turkey
Level 5 Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed January 5, 2014

Good plae to stay for a business around University. Close to the main train station, close to the bridge and to the shopping area, nice pubs around, silent and you may sleep well. We were a group for meeting staying in separet rooms. Very clean, good service. The hotel consitis of a few buildings connected each other by stairs and elevators. Feels like those in Paris like very dense metropolitan cities where there is restricted fields to build a new hotel. So it seems that is also hard to find proper building in Maastricht centre. There are nice pictures and small details which aims to feel yourself be realy in a design hotel but? To be honest design hotel (I know its a chain) name inceased my expectation and when I saw it it was not like.... Anyhow the hotel is nice to stay, clean, enough comfortable rooms with large square metered, comfortable bathrooms, an empty refrigerator (hotel type), a water as a compliment, and a biscuit. You can not find a wine/bottle opener staff in the room. The elevators are working well but as they seem relatievely old (for a name carrying "design" word ) one may not feel comfortable. One of the elevator stops in a floor where the other one does not. Aircondition in the room, for some of us was not well functioning and the room was cold (not for everyone). The breakfast is sufficient but the cofee machine causes a que especially if you have something to do in the morning. The price is good for Maastricht area but higher than it deserves. May be reasonwas a business which was in a fixed date. Do not know the other periods. If you have a small group like 10 to have a allday meeting, the hotel may provide a very high quality service all day in another building which was realy good design (across the street a few buildings far away. It is well equipped and very conveient to work all day. As a summary I recommend the hotel for academic or business work especially. Rooms have some nice pictures but Design name requires some more in the hotel even if it is a chain.

  • Stayed December 2013, traveled on business
    • Value
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Helpful?
Thank Mungan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 3, 2014

My friend and I stayed in this hotel and really enjoyed it. The receptionists we met were really friendly and helpful. The room was very clean and spacious, and the beds were great! A friend of us recommended “Brasserie Flo”and we decided to have dinner there on New Year's eve. The food was delicious, and again we were pleasantly surprised by how friendly and genuinely caring the staff was. Also the breakfast was amazing. Designhotel Maastricht
definitely knows how to spoil their guests. Thank you all for a lovely stay. When in Maastricht we will definitely stay here again.

  • Stayed January 2014, traveled with friends
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank Freija W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sita T, General Manager at Hampshire Designhotel - Maastricht, responded to this review, January 4, 2014
Dear Freija,
Thank you very much for this amazing review on Tripadvisor! I am very pleased to hear that both your stay in the hotel as well as the dinner in Brasserie FLO have been to your wishes. It is with pleasure that I will share this review internally. We are looking forward welcoming you again in the near future!
With thanks and kind regards on behalf of Team Designhotel Maastricht & Brasserie FLO,
Sita Tadema - General Manager
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Washington DC, District of Columbia
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 10, 2013

The design of the hotel was funky and my room was spacious and “artistic”, as advertised. However, there were a few basic things that were lacking, especially with regards to cleanliness. The room had been cleaned and there were fresh towels but there were still a few whiskers on the sink (from a man shaving), grease spots on otherwise crisp white sheets, and an orange rim of mold to the shower curtain. Other small things that were overlooked like I had a memo pad beside the phone but no pen. Also, even though the room was huge, the hanging area for clothing was insufficient. Lastly, the noise from outside did not seem to be buffered, even several floors up.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampshire Hotels

Helpful?
Thank WellTraveled_888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sita T, General Manager at Hampshire Designhotel - Maastricht, responded to this review, December 12, 2013
Thank you very much for taking the time to review your stay in our hotel.
We are glad to hear that you liked your stay and apologise for the apparent shortfall on cleaningservice in your room. The comments of our guests help us to remain alert and improve constantly ! We hope to have the pleasure and honour of welcoming you once again in the near future.
With thanks and kind regards on behalf of Team Designhotel Maastricht & Brasserie FLO,
Sita Tadema - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Level 6 Contributor
345 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed October 17, 2013

Stayed here for 4 nhights at a conference. Ideally situated in central city area. Interesting decor in hotel and the rooms which made it a good place to stay for those nights. nice food in restaurant and a comfortable bar as well. Nice for a business trip but would be ideal for a city visit as well

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank drpeterr23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sita T, General Manager at Hampshire Designhotel - Maastricht, responded to this review, October 21, 2013
Thank you very much for your positive review and so good to read that you enjoyed both the stay in our hotel as ýour moments in our Bar & Brasserie FLO.
More than Welcome to come back for a citytrip of course & thank you for recommending us.
With kind regards on behalf of Team Designhotel Maastricht & Brasserie FLO,
Sita Tadema - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 10, 2013

The hotel is only a short walk from the station (100 meters). From there the city center is just a short walk. The rooms are not very 'design' like if you ask me but suffice for a short weekend trip. I think the hotel offers good value for money and would consider returning.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank MattB757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampshire Designhotel - Maastricht

Property: Hampshire Designhotel - Maastricht
Address: Stationsstraat 40, 6221 BR Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Maastricht
#8 Family Hotel in Maastricht
#9 Romantic Hotel in Maastricht
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hampshire Designhotel - Maastricht 4*
Number of rooms: 105
Official Description (provided by the hotel):
The Hampshire - Designhotel Maastricht is just a few minutes’ walk from the central station. The hotel is in the heart of the trendy Wyck district, known for its unique fashion boutiques, delicatessens, antique shops, interior and design shops and art galleries. The old city centre is within walking distance; ideal for a city walk along the Markt, Onze Lieve Vrouwebasiliek, ‘t Bassin and Vrijthof, enjoying a terrace cafe along the way. ... more   less 
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Also Known As:
Eden Designhotel Hotel Maastricht
Maastricht Eden Designhotel Hotel

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