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“Pleasant - but not my kind of thing!”

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Townhouse Hotel Maastricht
Ranked #6 of 38 Hotels in Maastricht
Certificate of Excellence
Reviewed April 18, 2012

We booked an overnight stop in Maastrict and this hotel read OK. It is, but aimed at a younger market - the 30 somethings (am I being grumpy!) It was clean, friendly, buzzy but in the room there was nowhere to put anything - I do not like living out of a suitcase! The safe was on the floor and there were some hooks on the wall. It was quiet and very near the station. But it was a walk from the centre of Maastrict. It had a car park and that was most important. Breakfast was a bit of a bun fight, buffet style, but shared tables etc.

  • Stayed: October 2011, traveled as a couple
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1  Thank Southcoasters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded April 21, 2012

Dear Southcoasters,

Thank you for writing this review!

Kind Regards,
Team Townhouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 - 361 of 1,313 reviews

Reviewed April 17, 2012

Very near to the station,but quiet.The Basic Doubleroom I had was much enough for to stay over the weekend. Nice furnished, the only thing I missed was a phone in the room. Very clean, friendly staff, good value.
I will come back!!

  • Stayed: April 2012, traveled as a couple
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Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded April 21, 2012

Dear Christine H,

Thank you for writing this nie review! Good to hear that you are planning to stay with us again.
Please do not hesitate to contact us!

Kind Regards,
Team Townhouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2012

Near the trainstation with quit rooms at the back hotel. It says design but thats not really the case, not with 1 aemes chair in the lobby. But very friendly staff, excellent price and decent rooms to stay. Will come back here!!

  • Stayed: March 2012
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Thank Paulus024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded April 2, 2012
Google Translation

Beste Dutchcowboy,

Bedankt voor het schrijven van deze review!
We kijken er naar uit u weer te mogen verwelkomen in Townhouse!

Met vriendelijke groet,
Team Townhouse

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2012

I probably stay in an average of three of four hotels per year, but over the decades, it all adds up. I can honestly say that all three of the staff that I had contact with at the Town House Hotel were first rate ambassadors for their company. They were all multi-lingual and seemed genuinely happy in their work and genuinely interested in their guest's well being. I didn't really have any special requests or complaints, but I'm sure that they would have been dealt with promptly if I had have.

The location was perfect for me - visible from the entrance to the main railway station and yet on a quite side street, without much noise from people or cars.

The furniture in the lobby is quite an interesting assortment of various 'designer' pieces and definitely something for 'style gurus' to appreciate. Me, I just enjoyed a jolly good sit down after walking around the city all day and didn't much care what I sat on ;-).

The rooms were, by some standards, 'sparse'. However, this is part of the charm of the place. Some people would mark their reviews lower for any room without cupboards, a wardrobe, carpet, a phone etc. etc., but for single, short stay guests like me (who are living out of a suitcase anyway), the lack of 'clutter' in the room is a good thing. The bathroom in my room was vast and well appointed, with reliable warm water and very drinkable cold water too.

I paid less than some of the other reviewers here, but that was because I visited 'out of season', when no festivals of fairs were taking place. Like nearly all hotels, prices here vary by up to 100% seasonally.

Finally, I gave the five star rating mainly for the excellent service (as it's a very important part of the 'hotel experience' for me), but also for the reasonable price, great location and ease booking/checking out (which was all handled seemlessly with no undue fuss).

If I'm ever in Maastricht again (out of season), I've found my ideal place to stay :-). Thanks Wendy, Leslie and co. for making a nice holiday into a great memory :-) !

Andy (from Hannover)

Room Tip: Just ask the staff in advance for what kind of room you want. You'll surely get a helpful reply.
  • Stayed: March 2012, traveled solo
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1  Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded April 2, 2012
Google Translation

Beste Andy H,

Bedankt voor deze geweldige complimenten! Wow!
Mocht u inderdaad weer een keer in Maastricht verblijven, dan zien we u graag terug!

Met vriendelijke groet,
Team Townhouse

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Reviewed March 27, 2012

Located just around the corner of Maastricht Central Train Station. Walking distance to shopping streets.

We booked a room for 158 euro per night exclusive of tourist tax and no breakfast. It's expensive in this city for a basic room and service. However the room is comfortable and clean. This hotel is ranked as a design hotel, but we're not impressed and don't think it's very special.

One problem (not sure if it's just our room), we could hear plumbing noise when other guests using their bathrooms and people walking in the hallway very clearly.

The staff was friendly. Breakfast is not included. No free parking. Weekend was 25 euro per day in hotel parking lot.

Room Tip: Higher floor and quiet room.
  • Stayed: March 2012, traveled as a couple
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Thank chufa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded April 2, 2012

Dear Chufa,

Thank you for writing this review. Our rates are based on availability and can differ per day. If you would like to stay with us again, please do not hesitate to contact us directly via reserveringen@townhousehotels.nl. Then we will make sure that you will have a quiet room in our hotel. We hope to welcome you again!

Met vriendelijke groet,

Team Townhouse

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Reviewed March 19, 2012

Good location near train station, free parking. Easy walk to all parts of the downtown. Rooms are a little spartan but adequate. Friendly, good service. Price was high due to art show.

  • Stayed: March 2012, traveled solo
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Thank Flyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded March 20, 2012

Dear Flyman,

Thank you for writing this positve review!
We hope to welcome you again in Maastricht!

Kind Regards,
Team Townhouse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2012

We stayed for 6 nights here in March 2012. Great location - the train station is less than a minute's walk, and some great restaurants are a short walk away.

First thing you need to know: This is a concept hotel, so it's not going to be like other hotels. The entire lobby/breakfast area is called the 'living room' and (unlike most other hotels I've been in) is designed to be a place to relax - there is a hammock, gas fires, the kitchen area where you can fix drinks. If you don't get the living room concept you'll miss out.

As others have said, rooms are dominated by a large floorlamp but just have hooks for hanging your clothes. I guess this is because most travellers in Maastricht are there for business and only staying a couple of nights. We just asked for a closet and got one - simple as that.

The staff are fantastic and embrace the idea of visitors being like family. We had to depart an hour before breakfast normally starts, so they just brought most of it out just for us!

Would certainly stay there again although the breakfast was a bit samey after 6 nights

  • Stayed: March 2012, traveled as a couple
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1  Thank Neil L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HipHotelMartenslane, Manager at Townhouse Hotel Maastricht, responded to this reviewResponded March 20, 2012

Dear Neil L,

Wow! Thank you for writing this enthusiastic review!
If you are planning to stay with us again, please do not hesitate to contact us directly.
We would be happy to welcome you again!

Kind Regards,
Team Townhouse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Townhouse Hotel Maastricht

Address: St. Maartenslaan 5, 6221 AV Maastricht, The Netherlands
Location: The Netherlands > Limburg Province > Maastricht
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #6 of 38 Hotels in Maastricht
Price Range: $84 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Townhouse Hotel Maastricht 4*
Number of rooms: 69
Official Description (provided by the hotel):
Townhouse Designhotel is a unique hotel in Maastricht. You are our guest and not just an overnight visitor. We offer authentic hospitality and southern local coziness, decorated in a modern style. Winner of the IMMENS CSR award 2014! ... more   less 
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