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“Incredibly uncomfortable”

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Hampshire Hotel - Plaza Groningen
Ranked #9 of 18 Hotels in Groningen
GreenLeadersSilver level
Reviewed March 14, 2014

To be fair, I'll start with the positives. They had free parking and the hotel location is easy off the interstate yet close enough to the center to take advantage. The staff were very friendly, the rooms were spacious, and the lobby was incredibly beautiful.

I wish they had put as much care into the rooms as they did the lobby because that's where the quality stopped. We had a huge corner room with a beautiful view of the water, but the accommodations were of very poor quality. Gleaming in the sun were fingerprints over every surface, in addition to a noticeable layer of dust. The bathroom floor clearly had only light surface cleaning done and was in serious need of a really good scrub. The towels were disgusting and very thin; mine had a brown stain, and since my husband had already used the only other bath towel, we had to share. The bed was horribly uncomfortable and sagged pretty bad in the middle, and along with lumpy pillows, neither of us got any sleep. I would avoid this place at all costs.

  • Stayed: March 2014, traveled as a couple
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Thank Lov_2_travel_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire P, General Manager at Hampshire Hotel - Plaza Groningen, responded to this reviewResponded March 19, 2014

Dear sir, madam,

Thank you very much for your review and for your compliments about the location of the hotel and our staff. We are however very sorry about your complaints that the room was not clean enough. And that while we won a price for cleanest hotel 2013 at venere.com. We hope that we can make it right with you. Could you please send us your e-mailaddress?

Kind regards,
Marjan van den Akker
General Manager

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43 - 49 of 353 reviews

Reviewed December 15, 2013

We were met by a very friendly staff who listen to our wishes. The hotel is kind of spectacular from the inside because you can see all floors upwards. The rooms are nice and have everything you´ll need. The location are great if you search for quiet, but there is a bit into the city, a car would be preferred, at this hotel there are a lot of parking spots. The total price was also amazing and I am glad we selected this hotel.

  • Stayed: August 2013, traveled with family
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1  Thank Vetle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

Good quality hotel located in a park on the outskirts of Groningen
No fuss no problems and nice quiet room if you are breaking the journey.
Staff helpful and polite and if you want to go in to the city it is only €10 or so in a taxi
Plenty of car parking spaces especially at weekend and easy access to the motorway system

Room Tip: If you want to go in to the city park up the car and take a taxi - worth the few euros and means you...
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  • Stayed: October 2013, traveled on business
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Thank sweetville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

The Hampshire Hotel Plaza Groningen is situated by the popular lake Hoornsemeer. The amenities are nothing particularly special, but the staff is very friendly and helpful. The first time, we choose this hotel to be close to the hospital. The second time, because of the great experience we had the first time. Before visiting this hotel, we preferred the Hampshire Hotel City Centre. Now, this is our go-to hotel in Groningen.

Room Tip: The executive rooms on the 7th floor are a great upgrade to the rather small regular rooms. For a ve...
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  • Stayed: August 2013, traveled with family
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Thank laurensbonnema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire P, Front Office Manager at Hampshire Hotel - Plaza Groningen, responded to this reviewResponded August 19, 2013
Google Translation

Hartelijk dank voor uw leuke en positieve reactie en wij ontvangen u graag weer als gast in ons hotel.
Met gastvrije groet, het team van Hampshire Hotel Plaza Groningen

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Reviewed August 10, 2013

If you are looking for a ver good hotel in Groningen, Netherlands, we adize to consider Hampshire Plaza hotel. We had a very pleasant stay.
Pro's
- Good,quiet room with very comfortable beds, good television and free wifi connection.
- Free parking, and free 7 minute shuttle service to the city center. (the shuttle was a pilot when we visited, please check if is still running, if you count on it)
- Professional and friendly front desk.
Con
- If you are looking for a spacious room, we had a relatively small room .Maybe bigger rooms are available however.

  • Stayed: August 2013, traveled as a couple
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Thank JohanReiziger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

Good room, good staff, nice wellness area, good free WiFi. Location is not very suited for a visit of the town centre, so bring a car; for a conference this must be a super spot.
The breakfast buffet is pretty good but pricy at € 15.

Room Tip: Although we only used 1 room, we think there isn't much difference between rooms.
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  • Stayed: July 2012, traveled as a couple
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Thank MaartenKlimmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2013

Stayed three nights, one person business trip. Staff was friendly and helpful. Rooms were clean, and WiFi was fast and free, conference rooms were also good. Restaurant was a bit on the expensive side, but the food was good. The only weird thing is that it's a bit complicated to reach by public transport from the Groningen centraal station, as the closest bus station is quite a walk away and it's not obvious how you have to walk through the nederlandse countryside to get there. (There seems to be ample and free parking however.)

  • Stayed: April 2013, traveled on business
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Thank doom-o-matic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampshire Hotel - Plaza Groningen

Address: Laan Corpus den Hoorn 300, 9728 JT Groningen, The Netherlands
Location: The Netherlands > Groningen Province > Groningen
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 18 Hotels in Groningen
Price Range: $79 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampshire Hotel - Plaza Groningen 3*
Number of rooms: 121
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