We had stayed in another similar hotel that weekend before, so expecatations were set (Hampshire). Did we get dissapointed at Bastion Hotel! Bathroom was not clean, and housekeeping had left the door unlocked! Whilst my laptop was inside. During breakfast almost all dishes were still dirty so the staff had to replace all. No apologies whatsoever. During check out stuff charged on my bill that we didn't enjoyed so there was a bit of a hassle. When stating the concern of unclosed doors, just a simple apology and that;s that. no suggestions were made to make it right. Never again.
- Official Description (provided by the hotel):
- Bastion Hotel Groningen offers a 24 hour front office, comfortable rooms and an extensive choice of dishes from the a la carte menu in the atmospheric restaurant. Guests are always welcome in the cozy hotel bar or smoking lounge. This lounge contains an LCD television, air-conditioning and relaxing lounge chairs. The hotel also offers a fitness room which guests can use for free, air-conditioning and free wireless internet in the entire hotel. In the lobby the hotel has a computer available, for guests, for free use of the internet. Domestic animals are not allowed. Bastion Hotel Groep stands for a personal atmosphere, hospitality, comfort and good facilities for an attractive rate. Location / accessibility Bastion Hotel Groningen offers, because of its ideal location, a good connection with several important traffic links to cities and regions. Within 5 minutes guests can reach the event building Martini plaza, the university and the hospital UMCG. In front of the hotel is a bus stop with busses in the direction of Martiniplaza, the centre of Groningen en the train/bus station. Rooms The hotel in Groningen has 40 comfortable deluxe and 40 comfort rooms. The comfort rooms are equipped with a television, telephone, a modem, airconditioning, a bureau, a safe, free coffee and tea making facilities and a bathroom with a shower and toilet. The deluxe rooms are more spacious than the comfort rooms and are extra equipped with a bathroom with bath and toilet. Food & Beverage The hotel serves breakfast on weekdays from 06:00 to 09:00 and in weekends from 07:00 to 10:30. The hotel has an attractive restaurant with an extensive a la carte menu. The restaurant is open from 11:00 until 23:00 for lunch and dinner. The hotel bar is open until 23.30. Free Parking at Bastion Hotel Groningen You can park your car free of charge at the parking of hotel Groningen during your stay depending on availability. ... more less
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