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Umthunzi Hotel & Conference
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Reviews (191)
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All reviewssouth coastlovely hotelsea facingair conditionedstar hotelsunday lunchhoneymoon suitethe hotel staffawesome venueking size bedrooms are spacious and cleanstaff are greatcompliments to the chefbreakfast servedcalamaricheck in processlunch pack
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176 - 181 of 191 reviews
Reviewed January 4, 2014 via mobile

After we drove for hours through the area in need to find a proper hotel and mainly ended up in cheap rund down b+b with no ac and terrible rooms we finally found this hotel and stayed there for a couple of nights. Rooms are fantastic, the pool is great, the chef is very good and the manageress made us feel at home. Its a simple as that: if you need an accommodation in port shepstone this is by far the only place to choose! Only the waitresses at breakfast can improve their customer friendliness but thats the only advise i can give. Other than that enjoy it!

  • Stayed: December 2013
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Thank Bridget S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnriUmthunzi, Front Office Manager at Umthunzi Hotel & Conference, responded to this reviewResponded April 11, 2014

Thank you Bridget so much for your lovely comments and for taking the time to review Umthunzi. We do aim to give our guests a 4 star experience and are pleased you enjoyed our facilities.
The matter of the service quality is definately something we are working on. We do hope to see you back at Umthunzi soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

A great place to get away for a break. Stunning accommodation in a beautiful setting. Large rooms with 180 degee sea views. Management and reception staff extremely helpful and efficient. It is going to be a wonderful conference centre, hopefully will still be able to accommodate families.

  • Stayed: September 2013, traveled with family
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Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnriUmthunzi, Front Office Manager at Umthunzi Hotel & Conference, responded to this reviewResponded April 11, 2014

Thanks so much Sharon. We are definitely wanting to grow our leisure market notwithstanding our success as a conference and wedding venue, and we are most encouraged to know you and your family had an enjoyable stay at our hotel!
Since you stayed here we have opened our 30 roomed airconditioned, Deluxe Family suites (sleep 8) as well as our fantastic 30 SOUTH RESTAURANT as well as The Lantern Bar. So do come back again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

My husband and I stayed at the Umthunzi Boutique hotel early this year, and I'm afraid to say neither of us was impressed to a point of referring this establishment to friends and family. We arrived to no staff personnel, except a security guard who wasn't very helpful, so we had to find our own way around to our room. Some may also find 'boutique' a bit of a lavish description for what we found to be an average hotel, which didn't have general hotel facilities such as a lounge area or an in-house restaurant. The breakfasts were good and fulfilling, save for some of the waitresses, whose distant mutterings coupled with attitude written all over the face, made for an at-times displeasurable breakfast experience. A definite thumbs-up would however go to the rooms which were cleaned beautifully, again the good breakfasts, and the lovely pool. We also appreciate the manageress's kindness in allowing us to check out later than the hotel check-out time.

Stayed: January 2013, traveled as a couple
Thank Noxolo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnriUmthunzi, Front Office Manager at Umthunzi Hotel & Conference, responded to this reviewResponded April 11, 2014

we really appreciate your review, thank youNoxolo. Your comments can only help us improve our service to you, our guest which is ultimately our aim. What we have done since you were here is opened our new Terrace Deck, our Restaurant and our lovely public lounge area as well as a new reception area at the top. We are now open from 6am until 10pm. With the addition of 30 new rooms, we have dropped the name "boutique" but are in the process of changing that on all the websites, including this one. Do have a look at our website of the new Phase 2 of which we are very proud and getting lots of great reviews on. If you are in the area, please do pop in and have a look for yourself.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

Have to compliment the excellent service from reception when booking holiday. Enjoyed our stay, comfortable and relaxing. Very smart pool area and deck, took loads of stunning pics. Staff very friendly, not intrusive. Have already recommended to family and friends. Keep up the good work.

  • Stayed: March 2013, traveled with family
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Thank jennifer p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013

We really enjoyed our weekend at Unthunzini. Our bedrooms were spacious, well appointed, king size bed, percale linen, lovely balcony overlooking the pool and a sea view thrown in for good measure. To get the view you have to brave lots of steps, but at least you are walking off the generous breakfast. Lots of lovely restaurants close by. The hotel's bar and restaurant is closed on the weekend, so B&B only. Obliging staff.

  • Stayed: February 2013, traveled with family
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Thank NicandEmmaJacobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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