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“A preferable out of town stay”

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Grey Goose Farm Lodge
Reviewed April 22, 2014

There is no real comparable alternative for the person wishing to stay out of town (Newcastle). It's most salient feature is an open space location with a great mountainous view. Rooms are adequately structured with television and air conditioning available as a standard.

Staff are sufficiently courteous and breakfast was offerred without compromise given the low occupancy at the time of our stay. Views about a less than desired dinner offering could not be confirmed during our stay.

Room Tip: Ask about early account settlement. I did and received a 25% discount on accommodation by settling m...
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  • Stayed: April 2014, traveled with family
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Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 - 28 of 28 reviews

Reviewed October 20, 2013

While this lodge is set in beautiful surroundings, the apathy of the staff and attention to detail was appalling. It took 20 minutes to check in because reception was not staffed and then when we asked for directions to our room we were just pointed in the general direction.
The room was comfortable and tidy however again, attention to detail was lacking with insufficient hot beverage sachets supplied and incomplete maintenance in the room showing a lack of personal involvement by management.
The bath was a joke with very low water pressure and brownish coloured water.
Breakfast was advertised to be served at 7.30 but by 7.45 staff were still preparing and when eventually served you only had a choice if scrambled eggs. All the food was luke warm to cold.
This lodge is a game lodge with 800 head if game, but not self guided trails - disappointing yet again

  • Stayed: October 2013, traveled with family
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Thank Chad R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GGGL2013, Manager at Grey Goose Farm Lodge, responded to this reviewResponded October 23, 2013

Many thanks for your Review Chad R. We at the Grey Goose are deeply apologetic about your unpleasant experience with us. I have taken steps to insure that the front desk is never again left unattended. We are currently busy upgrading the lodge, the rooms, and the entrance road and hope to be finished with all the upgrades by the end of the year. We get our water supply from the river and it is treated in our tanks. When it rains we do however suffer with murky water, we have brought this up with the person responsible for the treatment of the tanks and he has assured us that he will resolve this problem.
We hope that if you pass our way again you will give us another opportunity to make your stay at the Grey Goose Game Lodge a memorable one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012

this farm has loads of wildlife running around which kids will love. the rooms were not very tastefully decorated. it is a mixture of country style and modern. rooms were clean and had hospitality trays. great thing about this place is the special dedicated halal kitchen and dining room. this caters for muslim guests.

  • Stayed: August 2012, traveled with family
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Thank fs30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2017 via mobile
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Stayed: April 2017, traveled with family
Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grey Goose Farm Lodge

Address: Memel Road, Newcastle 2956, South Africa
Location: South Africa > KwaZulu-Natal > Newcastle
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Specialty Lodging in Newcastle
Price Range: $63 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grey Goose Farm Lodge 3*
Number of rooms: 29
Official Description (provided by the hotel):
Whether you are on a business trip, on holiday, or just want to escape the buzz of everyday life, Grey Goose Game Lodge is the place to be. Enjoy the comfort, tranquility and breath-taking scenery that we have to offer.Whatever the weather, Grey Goose caters for your every need. Enjoy the crisp freshness of your air-conditioned, en-suite room on those hot summer days or for those chilly nights, enjoy a cup of hot chocolate in our cozy lounge.Wake up to the tranquil sounds of nature, and enjoy a scrumptious, full buffet-style breakfast served in our very own “Gooseberries” restaurant (all included in the accommodation rates), or sit outside and enjoy the fresh morning air whilst overlooking the dam and beautiful amphitheatre in the distance.Come and experience our little piece of Africa, relax and let our friendly staff spoil you. ... more   less 
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