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“not recomended at all” 1 of 5 bubbles
Review of Napoli da Gerardo

Napoli da Gerardo
Ranked #184 of 1,875 Restaurants in Zurich
Certificate of Excellence
Price range: $31 - $72
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Special occasions
Dining options: Lunch, Dinner, Late Night, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Cagliari
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“not recomended at all”
1 of 5 bubbles Reviewed October 17, 2012

the owner is rude, service is bad...food not particulary good..the pudding was horrible!
bad ratio between qualiy and price...
never going back there

  • Visited October 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
5 Thank ggo1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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338 reviews from our community

Visitor rating
    218
    34
    10
    16
    60
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Zurich, Switzerland
Level Contributor
29 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Really non professional staff”
2 of 5 bubbles Reviewed September 11, 2012

I live in Zurich and often go out for dinner with my wife and friends. Ristorante Napoli looks appealing due to its "kitch" outlook. All walls are covered with frames and paintings of various types + black and white pics. The food is OK however overpriced. The onwer is the first thing that is really out of tune: he clearly wants to immediately treat guests with confidence and doing that he fully forgets the basics of good education. As a matter of fact his behaviour "O Sole mio" type does not really match the elegance the restaurant Napoli would like to represent and does not match with the reserved attitude of guests who are ready to spend well over 100 USD per person. But the owner' s attitude is nothing compare to the fully improvised waitresses. Surely they are not professional waitresses even though they try to do their best for looking as such. The way you are served is just a joke. Practically is like being served by an au-pair not even well educated.
If you are looking for a fine restaurant I would carefully avoid Ristorante Napoli in Zurich

  • Visited September 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
2 Thank labiodola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
212 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
“Food OK but service not great”
3 of 5 bubbles Reviewed July 18, 2012

Nice little restaurant with a unique interior design. Food was OK, but not outstanding. Service slow and not particularly friendly or proactive.

  • Visited July 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank Swiss_Traveller_1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
44 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Worst service ever!”
2 of 5 bubbles Reviewed March 26, 2012

My wife and I had lunch in the Napoli. We had been there several time before and really had enjoyed the special atmosphere in the restaurant, and therefore we knew that they usually are pretty busy. But today the restaurant was half empty, and nonetheless we had to wait 45 minutes to order (and in the meantime complained three times)! And the waiter was very rude, it was really an unpleasant experience.
Food was - like always - delicious, but prices are rather high, also for Zurich.
I guess I will have a large break before returning to the Napoli da Gerardo, hoping the service will be better in a few months.

  • Visited March 2012
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
4 Thank Biophil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
152 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 231 helpful votes
“Special atmosphere, food ok, very slow service”
3 of 5 bubbles Reviewed March 1, 2012

The place is very special, the service was friendly but just way too slow, one waitress plus the manager was just not enough for the full restaurant. The food was good, though not cheap at all.

  • Visited February 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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