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“Depends on which branch”

Spaghetti Factory Hechtplatz
Ranked #235 of 1,970 Restaurants in Zurich
Price range: $13 - $26
Cuisines: Italian
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Restaurant details
Good for: Families with children
Dining options: Lunch, Late Night, Dinner, Reservations
Neighborhood: Old Town
Reviewed December 5, 2012

The one at Rosenhod, Niederdorfstrasse has a bad service person who was very rude to us. We had the feeling that he wanted us to leave since we sat at a table. He complained rudely and loudly when he had to walk 5 meters more to get a card machine because I did not tell him explicitly that I wanted to pay by card. Very bad!!! I don't want to go back to Spaghetti Factory anymore.

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1  Thank Prio J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (360)
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150 - 154 of 360 reviews

Reviewed November 5, 2012

food is ok, friendly staff but too expensive for quality, its a great place to be...will visit this place one day again....

Thank C4U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

We had been wandering the streets of Zurich for hours, so were looking for a place to have dinner that was a bit quiter than many others on the main streets. Just a block off the north bank, it was a small and pleasant place with great pasta and a friendly and attentive waiter.

Try the gelato for dessert!

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Thank CranbrookDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2012

We were looking for a nice place to escape the crowds of the downtown Zurich fiesta day. The Spaghetti Factory happened to be there, ready for a really late lunch, almost early dinner. I knew its Geneva sibling, but the Zurich location sports a fantastic bar & wonderful decor even though its outdoor section bears no comparison to the Geneva one.

We were taken to a table for 4, but the waitress made sure the adjacent table for 2 remained free & a young couple was soon cramped there although the restaurant was still unoccupied. We specified we wanted separate checks.

The food & drinks we ordered arrived promptly, the quality being guaranteed: I was happy my Greek friends were satisfied with their pasta dishes, everything cooked & served to perfection.

The checks were not separate, our waitress had disappeared, but an excellent young manager took the matter into his hands and the bill was settled in no time at all, each and every one of us using a different method of payment & a different currency ( cash, credit card, euros, swiss francs). That's what I call effective service! The whole transaction conducted with a smile & huge patience with 3 different people who spoke no German at all & v. little English!

Thumbs up for the good old Spaghetti Factory! For making us feel at home, for feeding us well without "emptying our pockets" & for the smile on our faces when leaving the restaurant!

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Thank AVRA-Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2012

Good location to people watch, oh & sneaky look at T V ( Olympics were on!) across the street. Authentic if Italian not Swiss & good value too.

Thank jan43_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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