We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Lovely restaurant” 5 of 5 bubbles
Review of Restaurant Swiss Chuchi

Restaurant Swiss Chuchi
Ranked #26 of 1,877 Restaurants in Zurich
Certificate of Excellence
Price range: $20 - $40
Cuisines: Swiss, European, Central European
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Families with children, Kids, Special occasions
Dining options: Lunch, Dinner, Brunch, Late Night, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighborhood: Old Town
UK
Level Contributor
26 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Lovely restaurant”
5 of 5 bubbles Reviewed March 19, 2014

My husband and I went their with a 3 year old and a 3month old baby. Brilliant service, we ordered a meat fondue and raclette. As these are the traditional dishes we wanted to try them out, the portions are generous and it was a lot of fun to cook your food to your own taste.

  • Visited March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank SHTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nadia R, Manager at Restaurant Swiss Chuchi, responded to this review, April 3, 2014
Dear SHTM,

Thank you for your positive feedback.

We are pleased to hear that you enjoyed your dining experience in our restaurant.

We hope to see you again.

Best Regards,

Nadia Ritzmann
Chef de Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,579 reviews from our community

Visitor rating
    538
    652
    238
    79
    72
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Lockport, New York
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Very good food..service was disappointing!”
4 of 5 bubbles Reviewed March 15, 2014 via mobile

We were told to try Swiss Churchi for the fondue..my friend had to have fondue before we left Switzerland ..it took some time for dinner because it became very crowded quickly..we ordered fondue and pork tenderloin dishes, which were very, very good. The biggest problem all along was our waitress. She spoke very good English but was not at all welcoming or even courteous.We even felt she was condescending at times. I wanted to leave right away but knew my friend would be disappointed..she even asked if we would like to put in extra for service??? We did speak with Nadia about the situation and she was extremely apologetic .. I would go there again just for the food..but make sure I had a different waitress

Visited March 2014
Helpful?
Thank Tracey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nadia R, Manager at Restaurant Swiss Chuchi, responded to this review, March 23, 2014
Dear Tracey D,

It is our aim to make every guest feel welcome in our restaurant at any time and to serve everyone with a smile.

As on the night itself I want to apologise again of how you felt being treated by your waitress. We will do the necessary that such negative feelings do not arise again.

We would be pleased to show you the real potential of the Swiss Chuchi team on your next visit.

Best Regards,

Nadia Ritzmann
Chef de Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“swissness”
3 of 5 bubbles Reviewed March 11, 2014

WE had booked this place for our daughters confirmation weeks in advance. We were disappointed that not even a nice setting was made for a our group 10. This place would have so much potential but they are not using it.

  • Visited May 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Sandra N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic Jan D, Leiter Gästebetreuung at Restaurant Swiss Chuchi, responded to this review, March 13, 2014
Dear Sandra N

We are very sorry taht we did not meet your expectations. The Swiss Chuchi team dedicates itself to makinge all our guests happy.

We would nevertheless be very happy if you would be able to welcome you again.

Kind regards

Dosch Dominic Jan
Restaurant Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Swiss Traditions All Year Long”
4 of 5 bubbles Reviewed March 11, 2014

As an American living in Switzerland I am always looking for that unique place to take a visiting friend or family member. I love the Fondue here and I also love the fact that you can still order it in the summer which is not traditional at all! You can sit outside and watch all the people walking through the Niederdorf. The service is ok for Switzerland....you have to remember that the servers here do not work for tips and customer service is a very low priority so don't expect great service anywhere in Switzerland, it does not exist!

  • Visited February 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
2 Thank Raquel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic Jan D, Leiter Gästebetreuung at Restaurant Swiss Chuchi, responded to this review, March 13, 2014
Dear Raquel L

We are glad to hear that you liked our atmosphere and enjoyed our fondue, which we indeed serve all year long.

Thank you very much for recommending our restaruant Swiss Chuchi on TripAdvisor.

Is indeed the case in Switzerland taht waiters receive a salary with which thy can cover more than their necessities. However, for the hard work they do and the unusual working hours they have, it is common in Switzerland to give a tip for the good service they have done; but it is ablutly not compulsory.

Please also do not mistake the service tax of 8% on the bill for the tip; this is the value added tax (VAT) also known as sales tax and does not go to the waiter.

Kind regards

Dominic Jan Dosch
Restaurant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zürich
Level Contributor
62 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Very friendly service but cheese fondue not great”
3 of 5 bubbles Reviewed March 10, 2014

It was my wife's birthday and Saturday so we decided to celebrate in Zürich.

I've been to the Swiss Chuchi before and had raclette and cheese fondue which from memory were really tasty.

However, this time, the cheese fondue was sadly not very good at all, quite tasteless in fact.

Despite this, the service was excellent, we were served by very friendly and attentive waiters, we were even given a drink of Williams Schnapps on the house which is very rare for Swiss restaurants.

The weather was so mild, that we were even able to sit out on Saturday night, and thoughtfully the restaurant had even provided blankets! It was carnival (Fasnacht) in Zürich so the atmosphere was also terrific. The restaurant is slam-bang in the middle of the old town, it's where the action is.

If only the fondue had been on form, I would have marked as excellent.

  • Visited March 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
2 Thank GNeuman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nadia R, Manager at Restaurant Swiss Chuchi, responded to this review, March 11, 2014
Dear GNeuman,

Thank you very much for your feedback.

We are pleased to hear that you were delighted by our service but on the other hand sad to hear that you did not enjoy the cheese fondue thoroughly.

On any occasion when you visit us again please feel free to inform us when you are not satisfied with the fondue in order to customise it on the spot for you or to improve on our dishes.

We hope to see you once again.

Best Regards,

Nadia Ritzmann
Chef de Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Restaurant Swiss Chuchi also viewed

Zurich, Canton of Zurich
Zurich, Canton of Zurich
 
Zurich, Canton of Zurich
 

Been to Restaurant Swiss Chuchi? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing