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“Modern, clean hotel with attentive and helpful staff” 5 of 5 stars
Review of Four Points by Sheraton Sihlcity Zurich

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Four Points by Sheraton Sihlcity Zurich
Ranked #22 of 133 Hotels in Zurich
Certificate of Excellence
Perth, Australia
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Modern, clean hotel with attentive and helpful staff”
5 of 5 stars Reviewed June 25, 2013

My husband and I recently stayed at this hotel during our European holiday. The hotel is not in central Zurich; however, the tram connection is immediately in front of the hotel. It was easy to access all attractions. The hotel is located next to a major shopping centre with a great variety of retailers.
Our room was very comfortable, immaculate, very modern and tastefully decorated. We received pleasant surprises on a daily basis. The bathroom in particular is very contemporary with a great functional lay-out.
We had room service one night and the food was quite delicious.
As a Starwood member, we will certainly return to this hotel. The Staff were attentive and helpful in every way (especially Dieter at the front desk).
Thank you for making our experience enjoyable!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ell307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, June 28, 2013
Dear Ell307

Thank you for this great review on Tripadvisor. We are very happy and we look forward to making your next stay with us just as memorable.

Kind regards

Thomas Kleint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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521 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Pukekohe, New Zealand
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

Nice modern hotel situated in a new shopping centre, three train stops from Zurich station.

The Shopping centre has restaurants, fast food and Starbucks. All expensive .. Like everything in Switzerland. But that's how it is ...

Hotel rooms are large and nicely decorated with dark timber accents. The shower was nice, a whole enclosure with floor to ceiling tiles. Air con worked well.

Hotel offers free wifi but it is only for one device and really slow. I tested it at 1.3kb per second! lol! The nice counter staff gave me another log in with "3mb high speed for multiple devices" which cost 45 euros for 5 days (they gave it to me at no charge which was nice) However it wasn't any faster than the other one. Both connections were so slow that the devices kept logging off the wifi. So pretty hopeless really.

Apart from the wifi, a very nice hotel.

Dave.

  • Stayed June 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank PukekoheTooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, June 28, 2013
Dear PukekoheTooks
Thank you for your review on Tripadvisor. We are very pleased with the positive feedback and your comment concerning the internet. We are happy to announce that we are installing our new WIFI system which will solve these problems. We look forward to welcoming you again soon.

Kind regards
Thomas Kleint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Union City, California
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 23, 2013

very good hotel, cordial staff, excellent service!! Bets thing about the hotel is the location. It is in the centre of a shopping mall complex and the metro line is 2 min from the hotel. overall good experience...

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Smritij6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, June 28, 2013
Dear Smritij6

It’s great to hear that you enjoyed your stay with us. We will gladly pass on your compliments to all our staff. Have you planned any future trips to Zurich already? We surely look forward to your next visit!

Kind regards

Thomas Kleint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 23, 2013

The hotel is relatively new and modern, the rooms I have stayed in are spacious and comfortable but generally a little dark due to the small windows, these cannot be opened either and whilst the rooms all have air-conditioning it is sometimes nice to be able to open a window for some fresh air. The separate walk in shower room is great but storage in the rooms is limited – the last trip was a week and there was just not enough room to put my stuff. The staff are all pleasant, friendly and efficient. Even by Zürich standards breakfast at CHF 30 is expensive and with Starbucks around the corner you can have a breakfats coffee and pastry and get free wifi to boot!
That all said my main gripe about the hotel is Internet access – many hotels in Zürich now offer free Internet as does the Four Points but it is limited (1Mbit/200MB per day) and you have to get a daily username and password from reception - limited to one MAC address so anybody with a laptop and iPad is stuffed. I also had problems with dropped connections requiring the username and password to be reentered. For a hotel that I would say is predominately aimed at the business community the wifi/Internet is just not good enough.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Foybes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 21, 2013

I have stayed several times at this hotel due to business trips. As the clients are next door, it is a perfect option for me. A shopping mall is part of this area. The rooms are modern and offer a comfortable bed. Internet access is included, but limited to 1Mbit Speed and 200MB if I remember correctly. It is possible to buy additional voucher. I would classify this hotel as a typical business hotel. The staff is always great and offers a warm welcome. I can only give 4/5 due to the internet limitation which can be annoying when working.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank F J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cologne, Germany
Level Contributor
97 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed June 20, 2013

been her for a long weekend with friends. rooms/beds/bathroom better than standard. view fro room nothing for claustrophobic... small windows with view on opposite walls. location is remote with good access to publictransportation, approx 15 min to dowtown. breakfast and service good standard. staff very friendly and
helpful.
if needed shopping is helpful as much longer openinghours than downtown...

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank mini2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 17, 2013

This hotel was built in a decommissioned paper mill. As such, the rooms’ floor plan and windows were limited to existing structure. Most rooms don’t provide a view, and you may feel a certain “bunker ambiance”.

Nevertheless, the rooms are comfortable, well maintained, and staff are very friendly and helpful. If you need to stay in the Shil neighborhood and you get a good deal, the hotel may be the perfect place. However, I would not choose it for a romantic weekend.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank CESLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThomasKleint, Leiter Gästebetreuung at Four Points by Sheraton Sihlcity Zurich, responded to this review, June 28, 2013
Dear CESLB

Thank you for your kind review on TripAdvisor. It’s great to hear that you felt comfortable with us, in spite of the ‘bunker atmosphere’. Why don’t you check out our ‘All 4 Love’ Package for your next stay, you will be surprised how romantic we can be. :-)

Kind Regards
Thomas Kleint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Sihlcity Zurich

Property: Four Points by Sheraton Sihlcity Zurich
Address: Kalandergasse 1, Zurich 8045, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Luxury Hotel in Zurich
#24 Romantic Hotel in Zurich
#26 Business Hotel in Zurich
#46 Family Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Sihlcity Zurich 4*
Number of rooms: 132
Official Description (provided by the hotel):
It is located in the heart of Zurich, on the grounds of the former paper mill and combines existing architecture with modern construction technology. The hotel is center of a microcosm with diverse restaurants, cafes, 80 shops, the largest multiplex cinema in Switzerland, an event location and office spaces. The 132 rooms, including eight junior suites and four senior suites, are air conditioned and offer convenient amenities and a design-oriented ambience. Classic, modern and charming: The Rampe Süd Restaurant with its carefully composed style is perfectly adapted to its surroundings in Sihlcity. The culinary duo Mario Rich & Tim Metzner create and interpret a surprising new way of international, national and regional classics with their team. The trendy furnished Urbano Bar & Lounge offers hotel guests and locals a wide range of cocktails and a special snack menu. Featuring eight partly combineable meeting rooms and a capacity for up to 450 delegates, the seminar hotel in Zurich Sihlcity is perfectly suited for your meeting in Zurich. All meeting rooms are air-conditioned, well-lit and equipped with state-of-the-art conference technology. HD Laser projectors allow to present in daylight and six 82 "Interactive Smart TVs provide a new interactive presentation experience. The new Smart Food concept guarantees a healthy and varied seminar food. ... more   less 
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Also Known As:
Four Points By Sheraton Sihlcity Zurich Hotel
4 Points By Sheraton Sihlcity Zurich
Four Points zürich
Four Points Sihlcity Zurich
Four Points Zurich
zürich Four Points

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