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“Great staff but.........”

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Fleming's Hotel Zuerich
Ranked #89 of 139 Hotels in Zurich
London
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great staff but.........”
Reviewed June 13, 2012

I really wanted to like this hotel. I did. Agree with other reviewers that it's a little weird/ quirky to check in at what appears to be a bar, but reception staff very friendly and efficient. Also very good at breakfast in the morning.

I know that space is a premium in Zurich but rooms are small and while I'm OK with strange set ups, the shower + basin in room wasn't great given lack of space. My main beef is the bed (supposed to be queen size but I assume I was moved?) where the mattress was poor, while the pillow (singular!) was really poor.

Clearly a good location for the centre but I can't recommend despite the excellent staff.

If you get a discounted rate then maybe consider but I paid CHF 316 which is too much for a less than 4 star experience, even taking into account how expensive Zurich is.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KevinBLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Hotel Zuerich, responded to this review, February 22, 2013
Dear KevinBLondon
I wanted to thank you for writing an faithfully comment, special for the friendly words about the staff.
For the next time please ask for an additional Pillow, so our staff will help you 24hours.

Thank you

Felix Sommerrock
Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
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English first
Washington DC, District of Columbia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 23, 2012

This hotel is centrally located and includes WiFi and breakfast in the price -- a good deal for this very expensive city. The hotel's layout IS strange -- you check in at the bar which is also the breakfast area, then go straight back through what looks like a service door to the elevator/stairs. The rooms are also strangely designed -- the toilet is in an enclosed closet separate from the shower, which has a glass door facing the sleeping area (no privacy), and sink, which is also in the main part of the room outside the shower door. The room has enough space, the beds are okay, and I had no problems with street noise. Walking distance to almost anything. Avoid driving there if possible, since the parking garage the hotel directed me to cost about 40USD/day. The staff were extremely friendly and helpful. I would say good for business or single travelers.

  • Stayed May 2012, traveled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank didank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Hotel Zuerich, responded to this review, February 22, 2013
Dear Didank,
Thank you for your great rating and also the very good description of our design rooms.

Kind regards

Felix Sommerrock
Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, England, United Kingdom
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 23, 2012

Anywhere you go in Zurich is going to be expensive and this place is no exception. Luckily I have stayed here on business a couple of times.
Rooms are good. Breakfast is good and it is very close to the office / central district.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 79as79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at Fleming's Hotel Zuerich, responded to this review, February 22, 2013
Dear 79as79,
The Team of the Fleming`s Hotel Zürich want to say thank you for the assessment.

Best regards

Felix Sommerrock
Assistant to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankara, Turkey
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed May 3, 2012

Stayed 3 nights.The girl in reception who is from albania was GREAT....
Rooms are ok, breakfast is quite good for europe.
Pillows are sucks!!!!...But The most expensive city like Zurich, the ratio for price is ok.
In general, I like the place.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank businessmanankara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kranj, Slovenia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 1, 2012

For a short visit to Zurich, pleasure or business, this hotel will be an excellent choice. Within walking distance from the historical centre; an excellent value for money.

Our arrangement (booked over the net) included free (!) minibar use throughout our stay. Complimentary fresh fruits were in the room every day.

The room was spacious and comfortable, effective A/C, an interesting, mood-related lighting. Impressively renovated inner design with "open view" showers (perfect for couples, but probably inappropriate for businessmen sharing the room :).

Friendly and assistive staff. Modestly sized restaurant, but completely adequate for breakfast. The breakfast was not exquisitely various, but everything was fresh and tasty.

Express check-in and check-out. If I return to Zurich, this will be my hotel of choice.

Room Tip: The corner rooms are more spacious. If you are a smoker, you can ask for a room with a balcony.
See more room tips
  • Stayed February 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tomo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level Contributor
162 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed October 24, 2011

This hotel is very well located, although finding the entrance was the first challenge as you have to go into what is the hotel bar. Once in, its then at the bar that you check-in, I understand they are pushed for space but it really is cramped. Check-in itself took forever, I was travelling with a group and all of our details on file were wrong and the process of having your credit card authorised for amenities took forever. All in all I think it probably took a good 15-20 mins to get through 4 people.

On the plus side the staff, were really friendly, beds comfortable and the rooms, clean and spacious. I would recommend if you were getting a good deal, but if you poke your head into the bar at check-in and see a queue, I’d go and find a bar or café for half an hour.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelling_Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicosia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 8, 2011

Four star hotel? I don't think so.
OK it is a boutique hotel but the whole concept was terrible. In a 30 sq. meter area you could find all in one (reception, welcome hall, bar, restaurant, breakfast room). Best of all the receptionist could tab you a beer at the same time as checking you in. The room was very basic the idea of a glass shower cabin in the middle of the room was is not the best of interior design.
The breakfast was terrible (the poorest we ever had).

I still can not understand why this hotel is included in the World Hotels 2011-2012.

The only good thing was the location since after a five minute walk you could reach city center.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Chr74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fleming's Hotel Zuerich

Property: Fleming's Hotel Zuerich
Address: Brandschenkestrasse 10, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#50 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fleming's Hotel Zuerich 4*
Number of rooms: 28
Official Description (provided by the hotel):
Whether you go shopping through the designer boutiques along Bahnhofstrasse or take an idyllic stroll along Lake Zurich: both can be easily reached from Fleming's Hotel Zurich which is centrally located in the city centre. And if you’re looking for a short rest before touring the legendary nightlife, you’ll enjoy a break in the comfortable room of our Zurich Hotel or in Fleming’s Brasserie & Wine Bar. What’s more, the delicious breakfast next morning is even included in the room price. Are you looking for that little bit more? Then you’ll be right at home here. Welcome to Fleming’s! ... more   less 
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Also Known As:
Flemings Hotel zürich

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