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“Excellent hotel with excellent staff in great location”
Review of Park Hyatt Zurich

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Park Hyatt Zurich
Ranked #9 of 138 Hotels in Zurich
Certificate of Excellence
Wherever the cheap fares take me
Level 6 Contributor
131 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Excellent hotel with excellent staff in great location”
Reviewed February 26, 2011

Just finished my 2 night stay here with my 2 free Hyatt credit card nights. Booked into a Park King Suite. When we arrived, I was greeted by the man at the front desk who was very friendly and nice, and told us the room would be ready by 1130am, which was about 1.5hrs away. The guest relations manager came over and introduced herself and was very friendly also and told us about the hotel, amenities and such.

We left and returned to the hotel at about 1145 and our bags were already in the room. A lady from the desk escorted us up and showed us all the amenities in the suite. The suite was an excellent and spacious 800 sq ft room with 3 tvs, a huge bathroom, bookshelf with books, dvd and cd player, etc. There was a bottle of wine and fresh fruit waiting. The fruit was replaced both days.

We enjoyed an excellent breakfast in the lobby both days as Diamonds, getting the Swiss farmers breakfast. Basically the buffet plus a hot item with fresh juice or whatever beverage you like. I had some excellent pancakes with my buffet and my wife eggs with ham and mushrooms. The buffet was great, with a ton of excellent pastries, cheeses, fresh fruits and cold cuts. Along with the hot item, it is a ton of food and very very tasty. This was of course free, except I paid gratuity.

Upon check out, the lady at the desk, who I had never seen, knew who I was before I walked up to the counter, and within 60 seconds I had my copy of the bill and was walking out. No issues, problems or unexpected charges of any sort. A most excellent experience in a most beautiful and excellent hotel.

Would definitely stay here again, although I would be hard pressed to pay the $900 or so a basic room was going for when I stayed. $500 or so, yes, but that is about my cap. Unfortunately, I am not a high end businessman or diplomat!

  • Stayed February 2011, traveled as a couple
    • Value
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Helpful?
1 Thank antonius66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH_Zurich, Public Relations Manager at Park Hyatt Zurich, responded to this review, June 20, 2011
First of all I want to thank you for your visit at Park Hyatt Zurich and for having taken the time to share your experience with us.

Comments such as yours that compliment our staff for their friendly and helpful service
encourage them to further reach new goals and objectives.

Thank you once again for your kind feedback and we look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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878 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
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Tunbridge Wells
Level 4 Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed February 19, 2011

Spent 3 days here for a Sales Conference and the hotel and facilities were perfect - fantastic bedroom, very good food and the lively Onyx Bar made it a very enjoyable trip. Certainly one of the best hotels I've stayed at in Europe.

  • Stayed February 2011, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank CBH66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH_Zurich, Public Relations Manager at Park Hyatt Zurich, responded to this review, February 21, 2011
It is with pleasure that we read your review and we were delighted that you have enjoyed your stay at Park Hyatt Zurich as well as your visit to our ONYX bar. We will of course share your kind words about our hotel with all our staff.

Thank you for having taken the time to comment on your stay and we look very much forward in welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 17, 2011

A very nice version of a Park Hyatt but certainly not economical...
Great location, very helpful staff and good bar.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dorian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH_Zurich, Public Relations Manager at Park Hyatt Zurich, responded to this review, February 21, 2011
Thank you for your note and for having taken the time to comment on your recent stay at Park Hyatt Zurich. We were pleased to read that you were satisfied with our staff and that you have enjoyed your stay and our ONYX bar.

We appreciate your feedback as it is through constructive criticism that we are able to monitor our hotel operations more closely and take corrective actions when necessary.

We hope to welcome you back in the near future and remain with kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
61 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed February 16, 2011

I am a huge Park Hyatt fan from my time staying at the spectacular Shanghai and Beijing Park Hyatt hotels. This Park Hyatt Zurich ticks all of the boxes apart from the poor maid service. Room was not cleaned until late (despite putting service sign on door knob at 9am ) and the turn down service was absent one night. Breakfast is pleasant as was the evening snack in front of an open fire. Would probably return but please train your maids better.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Topcat212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH_Zurich, Public Relations Manager at Park Hyatt Zurich, responded to this review, February 17, 2011
Thank you very much for having taken the time to comment on your recent stay at Park Hyatt Zurich and we were delighted to read that you have enjoyed your stay with us.

We appreciate your feedback regarding our housekeeping service and your comments have been passed on to the concerned department head. We are grateful that you have brought this matter to our attention as it is through constructive criticism that we are able to monitor our hotel operations more closely and take corrective actions when necessary.

We trust that you will not judge us on this one experience and hope to welcome you back to Park Hyatt Zurich in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan
Level 6 Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 8, 2011

This is place that perfectly combines contemporary style and service to the well known swiss hospitality for those willing to stay in the vibrant heart of Zuerich.
Make sure you don't miss the Onyx bar for drinks at night...

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ludwig1827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH_Zurich, Public Relations Manager at Park Hyatt Zurich, responded to this review, February 15, 2011
Thank you very much for having taken the time to comment on Park Hyatt Zurich and our ONYX bar. We were delighted to read that you have enjoyed your stay with us in January 2011.

We hope to welcome you back in the near future and remain with kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 7, 2011

Even though it might be the most expensive Hotel in Zurich it is for sure the best. Excellent location, luxurious design, modern rooms, excellent food. the hotel is located in zurichs banking district, walking distance to lake zurich and to famous paradeplatz and bahnhofstrasse where you find all sorts of design lables. This is the hotel where stars stay when visiting zurich.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank turbotraveller78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH_Zurich, Public Relations Manager at Park Hyatt Zurich, responded to this review, February 15, 2011
Thank you very much for having taken the time to comment on your recent stay at Park Hyatt Zurich and we were delighted to read that you have enjoyed your stay with us in February 2011.

We hope to welcome you back in the near future and remain with kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davis, CA
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 4, 2011

I had some guests staying in this hotel. it is very high class and expensive. But if you can afford it, i really recommend it to you. If you are there, dont forget the fantastic brunch they offer (until 11 in weekends). For lunch and dinner, they serve various foods of which club sandwich is my favorite. hotel is close to shopping centers (3 tram stations) close to Zurich lake. has a underground parking.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tea-list
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH_Zurich, Public Relations Manager at Park Hyatt Zurich, responded to this review, February 15, 2011
Thank you very much for having taken the time to comment on your and your guest's stay at Park Hyatt Zurich. We were delighted to read that everything was at your convenience. Our goal is to deliver this high quality of hospitality for every guest on every stay.

We hope to welcome you and your guests back to Park Hyatt Zurich in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Zurich

Property: Park Hyatt Zurich
Address: Beethoven-Strasse 21, Zurich 8002, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Zurich
#4 Spa Hotel in Zurich
#5 Business Hotel in Zurich
#6 Romantic Hotel in Zurich
#9 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Zurich 5*
Number of rooms: 138
Official Description (provided by the hotel):
Just a short walk from the shopping mile Bahnhofstrasse, business and financial district as well as Lake Zurich, right in the city centre of Zurich, sits the exclusive Park Hyatt Zurich. The 5 star luxury hotel features a warm ambience, spaciousness, modern architecture and contemporary art. The 138 generously-sized guestrooms and suites offer luxurious comfort and avant-garde communications technology, including high-speed Internet access and flat screens. ... more   less 
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Also Known As:
Park Hyatt Zurich Hotel
Hyatt Hotel zürich
Hyatt Zurich
zürich Hyatt

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