Rooms are exactly as on the pictures. Modern but tasteful, and given my own preferences it's typically the hotel I stay in Zurich together with the radisson blu which is less than 40% of the price.
Obviously The Park Hyatt rooms are nicer and location better but service is on par or even slightly worse which given the price is really unconvincing.
As an example, my wake up call was 20 mins later than what I asked for. Instead of apologising, the operator just told me to wake up. When I inquired that it was 20 minutes late, the operator just said yes sorry. Really? Ok I know we can all put our phone's alarm but just gives you an idea of the overall level of service at this hotel.
For those that are hyatt diamond, this is also the worst hotel that I know in the chain in order to respect room preferences (I was on 3rd floor on my last stay in the normal room when the upgrades options were available - but its standard here and it is a miracle if you get an upgrade).
- Official Description (provided by the hotel):
- Just a short walk from the shopping mile Bahnhofstrasse, business and financial district as well as Lake Zurich, right in the city centre of Zurich, sits the exclusive Park Hyatt Zurich. The 5 star luxury hotel features a warm ambience, spaciousness, modern architecture and contemporary art. The 138 generously-sized guestrooms and suites offer luxurious comfort and avant-garde communications technology, including high-speed Internet access and flat screens. ... more less
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- Also Known As:
- Park Hyatt Zurich Hotel
- Hyatt Hotel zürich
- Hyatt Zurich
- zürich Hyatt