My husband and I recently spent 2 nights (one night on each end of our recent trip to Switzerland).
The staff was very professional and the service was quite good. Reception was very efficient and friendly.
The hotel itself has no charm---the exterior is a concrete box and the rooms have a predictably bland decor that is quite acceptable if not a bit sterile and what one imagines in a "business-hotel".
As others have mentioned, I too initially was confused by the website, which advertised rates for single occupancy, which were quite a bit lower than that for dual occupancy. Not sure why the Park Hyatt does this for its location in Zurich but not e.g. Buenos Aires.
We ordered room service both nights of our stay and the food was perfectly executed.
The only criticism I have is that we were not informed that internet was complimentary for our room. It was only during our stay at the end of our trip that I happened to ask (after overhearing another guest being told that their room came with complimentary internet). The hotel book by the way stated that internet was CHF30 per night and we were told by staff at breakfast in the lobby that there was no complimentary internet even in the lobby!
- Official Description (provided by the hotel):
- Just a short walk from the shopping mile Bahnhofstrasse, business and financial district as well as Lake Zurich, right in the city centre of Zurich, sits the exclusive Park Hyatt Zurich. The 5 star luxury hotel features a warm ambience, spaciousness, modern architecture and contemporary art. The 138 generously-sized guestrooms and suites offer luxurious comfort and avant-garde communications technology, including high-speed Internet access and flat screens. ... more less
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- Also Known As:
- Park Hyatt Zurich Hotel
- Hyatt Hotel zürich
- Hyatt Zurich
- zürich Hyatt