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“Convenient but aimed at business” 4 of 5 bubbles
Review of Swissotel Zurich

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Swissotel Zurich
Ranked #36 of 138 Hotels in Zurich
London, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Convenient but aimed at business”
4 of 5 bubbles Reviewed April 18, 2013

We stayed overnight on the way back from Rome to London by train. The hotel was convenient, comfortable, the rooms very clean and well equipped but for an expensive hotel there seems an attempt to take even more money from you. You are expected to pay extra for wi-fi, surely something every good hotel should provide for free by now, and the snacks etc, are much more obvious than the price list. Their restaurant was fine for an evening meal when we arrived but faced with breakfast at 35Sfr per head we went round the corner and bought excellent constituents of breakfast from the Co-op.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OI1889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,109 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (286)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
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English first
Brussels
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed April 18, 2013

Travelling often to Zurich I usually stay in the Swissotel due to its location near the office. But even if it wasn't I would recommend it, the service is exemplary.
Pillow menu to ensure your sleep in the best conditions, phone being answered by greeting you with your name, very reactive in solving any requests.
On top of that, rooms are very comfortable and the restaurant is great!
Connection to the airport and central train station is excellent.
Only negative point is wifi not free

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LilyOnTheMove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotel_Zurich, Guest Relations Manager at Swissotel Zurich, responded to this review, April 21, 2013
Dear LilyOnTheMove - thank you for always choosing Swissôtel and recommending our property. It is nice to hear that you feel comfortable. If you every need anything, please contact me directly. Warmest regards, Carmen Kresse, Emotions Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malmö, Sweden
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 17, 2013

I am a frequent traveller and I often come to Zürich. I have stayed here many times and it just gets better and better. Despite its size it has the real personal touch. They have a pillow menu and remember what pillows you prefer for your next trip. When you call room service they address you by your name. The breakfasts are sumptuous and have everything you could wish for .... but wait, there's more! I haven't written a review for a long time but the service this evening has been so amazing I felt compelled to write this. I called room service and ordered a club sandwich. I asked about desert choices but all the choices were not suitable because I am lactose intolerant. I explained this to the waitress and merely mentioned in passing that I enjoy some plain chocolate sometimes in the evening. When my meal arrived the waitress explained how she put the sandwich together ensuring it was lactose free and said she had found a few lactose free chocolates for me .... amazing! What a wonderful surprise!! The staff here are really attentive and treat everyone as an individual. Impressive considering it is a large hotel in Zürich and not a small country house hotel in the country. I have stayed at other hotels in the area including the Courtyard and the Rennaisance but this place is head and shoulders above them! Well done Swissotel - I shall be back again and again and again!

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank taloolaaMalm_Sweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest
1 review
4 of 5 bubbles Reviewed April 17, 2013

The rood was clean with good and comfortable beds. The personnel asked me to move the beds as I need.
Doesn't matter the floor because the hotel has very efficient elevators system
The bad is the client must pay of Internet and the speed is bad than in the poor country.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
Thank Florin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotel_Zurich, Guest Relations Manager at Swissotel Zurich, responded to this review, April 21, 2013
Dear Florin S, thank you for your feedback. For your next vist, please feel free to contact me in person so that we can find a nice room for you with fast working internet. Best greetings to Bucharest, Carmen Kresse (carmen.kresse@swissotel.com), Emotions Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vevey
1 review
5 of 5 bubbles Reviewed April 16, 2013

Excellent Service provided by the Hotel.Personally my Family enjoyed the stay.I keep coming back on business trips to Zurich and always prefer to Stay here. Te rooms are quite spacious and the ambiance is good.

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
Thank Jeebandeep B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotel_Zurich, Guest Relations Manager at Swissotel Zurich, responded to this review, April 21, 2013
Dear Jeeebandeep
We are always happy to have you with us and appreciate your feedback on all of our platforms :) ♫ Have a lovely Sunday, Carmen Kresse, Emotions Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nj
1 review
5 of 5 bubbles Reviewed April 14, 2013

I am a frequent traveler and stayed in various different hotels.Swissotel is one of the best hotels to stay in. 1) its right across the train station, and its only a 3 min train from the airport. Also its easily access to lake zurich and other tourist spots. 2) very helpful staff 3) Spa and pool are out of this world.

  • Stayed April 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
Thank Zen Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotel_Zurich, Guest Relations Manager at Swissotel Zurich, responded to this review, April 15, 2013
Dear Zen Z
Thank you for your rating and for having chosen Swissôtel. We are delighted to be your hotel of choice in Zurich!♥ Hope to welcome you again soon! Sunny greetings, Carmen Kresse Emotions Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 12, 2013

The hotel is 4 minutes by train from the airport and there are several trains per hour.
The restaurant is excellent. The service is excellent. Breakfast catering to every taste. I ate a big bowl of fruit and musli and next to me were Americans with heaping big plates of bacon, scrambled eggs and sausage. The fruit and vegetables were fresh. Top marks!

The room was adequate and quiet. The carpet was dirty, the bathroom and shower very good and the internet was free and easy to connect. There was a tea and coffe maker in the room.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotel_Zurich, Public Relations Manager at Swissotel Zurich, responded to this review, April 15, 2013
Dear Eric
Thank you for your rating and I am glad you liked your room and the breakfast. The next time you should try our selction of cakes. They are all homemade, change daily and are very yummy ♪♫. Warm regards, Carmen Kresse Emotions Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Zurich

Property: Swissotel Zurich
Address: Schulstrasse 44, Zurich 8050, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#28 Romantic Hotel in Zurich
#29 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 
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Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich

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