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“Great!”
Review of Sorell Hotel Rutli

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Sorell Hotel Rutli
Ranked #51 of 138 Hotels in Zurich
Certificate of Excellence
Reviewed September 22, 2013 via mobile

Perfect coffee break with a lot of cheeses and delicius bread. The rooms are clean and organized. All the services are ok. The location is nice too because is in the middle of downtown with many stores to visit. Sure I will come back!

  • Stayed: September 2013
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1  Thank Janarbcamargo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik John H, Leiter Front Office at Sorell Hotel Rutli, responded to this reviewResponded September 28, 2013

Dear guest

Many thanks for taking the time to give some feedback.

We are very glad to hear that you had an enjoyable stay and loved the cheese.
We hope to see you again.

Best regards

The Rütli Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (543)
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222 - 228 of 543 reviews

Reviewed September 19, 2013

Stayed 6 nights for training in early September, my room was a standard single, lowest floor, back of the building. Everything about the hotel is clean, well run and efficient. That's the good part. The down side is that there is no warmth, the rooms are not large, and reception is distant almost to the point of hostility. The power outlet placement and count was a bit of an issue; could have used a place next to the bed for a charging phone/alarm.

Breakfast was similarly adequate. Cereal, yogurt, breads, a bit of fruit, cheese, meat, and boiled eggs, with coffee.

Overall, it's a clean, well run place to sleep. I'd likely stay here again if Zurich bound, but wouldn't expect anything beyond the basics, well executed.

Room Tip: Room 4 was low, smallish and back of the building. Not much space, but slept well.
  • Stayed: September 2013, traveled on business
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1  Thank cvdwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik John H, Manager at Sorell Hotel Rutli, responded to this reviewResponded October 3, 2013

Dear guest

Many thanks for taking the time to give some feedback. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be.

It would be nice if we could prove ourselves during your next visit and to show that we can be better than the last time. Please contact me directly during your next visit to our hotel.

Best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2013

Staff very helpful, breakfast excellent, room good, hotel centrally situated, but the noise from the bar next door was a disgrace. The screaming and shouting went on until after five in the morning, on both Friday & Saturday nights.
It was impossible to sleep.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Skoosh
2  Thank lalden-wallis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik John H, Manager at Sorell Hotel Rutli, responded to this reviewResponded October 3, 2013

Dear guest

Many thanks for taking the time to give some feedback. We are sorry that there was noise during the night. We are located in the innercity and sometimes it can be louder. We are not lucky about that and that you didn't sleep well. We try our best to make the stay as comfortable as possible.

We would like to thank you also for the good comments that we were able to receive.

Best wishes

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Reviewed September 16, 2013

Rooms are small and AC is really not AC. One plug in whole room for charging. Shower is a strange enclosure & very dark. Breakfast is a light snack. Front desk is no help at all with recommendations or directions. Would not recommend.

  • Stayed: September 2013
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2  Thank AHighfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik John H, Manager at Sorell Hotel Rutli, responded to this reviewResponded October 3, 2013

Dear guests

We are sorry that you were not satisfied with our hotel and service. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be.

I hope that you like to stay in another Sorell Hotel which corresponds more to your interests.

Best Wishes

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Reviewed September 1, 2013

Good service, really good room with air-conditioning and windows that allowed for fresh air and a view. The breakfast was not up to the standard required, but overall a pleasant experience, especially well located for access to the railway station, supermarket and attractions.

  • Stayed: August 2013, traveled as a couple
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Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik John H, Leiter Front Office at Sorell Hotel Rutli, responded to this reviewResponded September 6, 2013

Dear guest

Many thanks for taking the time to give some feedback.

We hope to see you again.

Best regards

The Rütli Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2013

Excellent stay. Very nice room, very modern. Comfortable bed. Lovely bathroom. One of the best showers ever. Very close to the train station, walked from there and only took about 8 minutes. Also very close to the place where you catch the bus/Tram to the zoo, just around the corner. Breakfast was just ok.

  • Stayed: June 2013, traveled as a couple
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Thank rabbit8025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik John H, Leiter Front Office at Sorell Hotel Rutli, responded to this reviewResponded September 6, 2013

Dear guest

Many thanks for taking the time to give some feedback.

We hope to see you again.

Best regards

The Rütli Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013

Let me begin with the location, while it is very close to the train station, and many restaurants, to me, it was in a very seedy side of town, right next to some really yucky bars. If I was in my 20's I am sure this would have been a really cool place to stay but closer to 50 and I was not impressed. The staff, very hot and cold. If there is a woman working you have a CHANCE of getting help with whatever you need, but if the guy is working, and I wrote his name somewhere, he is awful, mean, I am trying to get some of the words that really come to my head out because I can not write them.

The room, well again, if I was young... It was decorated in a graffiti motif. Not my kind of thing. To me it was like sleeping in the train station. The mattresses were crappy, the blankets too thick (feather tic in 100 degrees??) and the room was HOT. If you turned up the air as high as it would go (and you have to go down to the desk to do that because they control it, just hope the jerk that works there is off that day) it leaks water all over the floor. The A/C is also very loud. The internet was not free in the rooms, so you had to go downstairs or buy it. All in all just not a very nice place, the people, the location, the décor all crappy. But then, I am old..

Room Tip: choose another hotel!!
  • Stayed: July 2013, traveled with family
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Thank Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik John H, Manager at Sorell Hotel Rutli, responded to this reviewResponded October 3, 2013

Dear guest

We are very sorry that you were not satisfied with your stay in our hotel. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be.

We hope that you try our hotel again and please contact me directly during your next visit to our hotel and let me know about your well being.

Best wishes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sorell Hotel Rutli

Address: Zaehringerstrasse 43, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
#34 Family Hotel in Zurich
#40 Business Hotel in Zurich
#41 Romantic Hotel in Zurich
Price Range: $205 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sorell Hotel Rutli 3*
Number of rooms: 66
Official Description (provided by the hotel):
In the heart of Zurich, at the entrance to the charming Niederdorf (lower town). Business and leisure guests will be pampered and surprised by our attentive host team. Especially relaxing of course is a stay in one of our Premium rooms. The hotel is surrounded by boutiques, restaurants, bars, museums, cinemas and theatres. Even the lake promenade and Zurich main station are within walking distance. ... more   less 
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Also Known As:
Sorell Hotel zürich

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