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“Lovely Zurich hotel”
5 of 5 bubbles Review of Eden Au Lac

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Eden Au Lac
Ranked #42 of 138 Hotels in Zurich
Certificate of Excellence
New York City, New York
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Lovely Zurich hotel”
Reviewed March 27, 2014

Eden au Lac is a lovely Zurich hotel, conveniently located overlooking the water and within five minutes walk from the center of the city. The hotel has old world charm and modern conveniences. Like everything in Switzerland it is not inexpensive but it gives good value.

Room Tip: Rooms overlooking the water have a lovely view.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigV1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 reviews from our community

Traveler rating
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    38
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    8
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Paris, France
Level Contributor
68 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed March 20, 2014 via mobile

Though a little bit outdated and in need of a modern upgrade, Eden au Lac is still a treasure of Swiss classical service and class. You will be addressed by name everywhere you go in the hotel, and feel a soothing atmosphere overall. Excellent price for the quality, besides.

Stayed March 2014
Helpful?
1 Thank Nico1611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 4, 2014

Stayed on Friday and Sunday nights in February 2014 at the Eden au Lac. The staff are extremely friendly and professional, and I had a room on the 2nd Floor with a small balcony overlooking the lake. The heating is very good, but the room was quite stuffy as a result. The bathroom I had was tiny, but well appointed.

The location is great and the road links to the rest of Switzerland are good. I found the roadside reception a little unnerving if you have a lot to unload from the left hand side of the car, as the place to park on the roadside is very narrow on a busy road. The location is an easy walking distance to many restaurants. Breakfast is good.

For my taste the service and atmosphere were a little too much but if you like a slightly faded old fashioned style and don't mind paying a bit for it, then this is the place for you!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TripCase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 9, 2014

It is one of those places you like to come again...the location at the lake (in summer a splendid roof terrace and only a short walk to enjoy a swim in the lake) and walking distance to the opera, Kronenhalle etc. ...typical high quality Swiss Hotellerie with reliable service and excellent food and an atmosphere of entering an oasis which is what you might look for when staying in a city...

Room Tip: If you like to spend the money go for the lake view...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank enama2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 8, 2014

Having gone to the Dolder Grand Hotel last year we decided to try the Eden au Lac for dinner on Christmas evening this year. (I've been there on a few occasions for afternoon tea with friends.) We were extremely surprised and delighted by the food. When we made the booking we were given the choice of a meat or fish based meal, and we chose the fish. We began the meal with the usual chef's amuse bouche which were delicious.. followed by variation of yellowfin tuna with avocado and sesame.. followed by poached Swiss organic egg, potato mousse line and black truffle - sounds a bit boring but it was "to die for"!! We then had Breton turbot, kohlrabi and tarragon flavoured beurre-blanc.. the fish cooked to perfection.. The meal ended with Sablé - peach mousse and white chocolate ice cream.. and then, of course, endless Friandises with coffee and digestifs.. All in all we were delighted by the whole evening.. the food was superb, the staff were great - smiling and friendly (not always the case in Zurich) and the ambiance in the restaurant was extremely pleasant - assisted by a pianist playing in the background with the most amazing repertoire!! We would definitely go back again..

Room Tip: We did not stay as we live close by...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank CrookeGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Gallen, Switzerland
Level Contributor
59 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed November 26, 2013

I booked two rooms which are the Double deluxe room with lake Views.. Here are my reviews!!

Positive Side

1) The rooms are very high quality!! The rooms are very large given the fact that Zurich has very limited land in the city centre!! The bed is very comfortable and the interior is very homey yet luxury, something that is very rare in many 5 star hotels!!

2) The bathroom size varies between rooms even though both are double deluxe! The one I got from the second floor is pretty huge and luxurious, and the one on the third floor is not as big!! Nevertheless, the amenities pack (such as soaps, shampoos and toothpaste) is very high quality!!

3) The views of the lake are amazing!! The higher you go, the better the views!!

4) The service is great!! Though I don't really deal with them much!!

5) I like the breakfast room!! It is really cozy and has a very luxury yet homey feel, the same feeling I had when staying in the hotel room!!

6) The bars i great too, there is a pianist on friday night when I went there and he is awesome!! The price of the beer is surprising affordable given the fact that it is a very expensive hotel!!

7) The location is superb but it depends on the perspective that you take, it is located right next to the lake!! But if you are too lazy to walk 10 minute or take public transport to Bahnhofstrasse or the train station.. It will be a 20CFH taxi fare..

8) We got complementary walnuts and fruits on our arrival!!

While everything seems perfect, there are negative sides too..

1) Breakfast is pretty much standard with attempts to have an Asian menu, although I would have expected more given the price of the hotel.. Nevertheless, the breakfast room is lovely and the staff is excellent!!

2) The second point is the bar, while I love the interior of the bar, I don't think the staff here is very serious about running the bar.. There are one time when there are nobody tending the bar and i have to wait a few minutes just to get a staff to go inside..

Overall, since it is a very expensive hotel, I will expect more from the hotel!! The hotel deserve 5 star rating in a travel guidebook.. but I will have to rate it 4 stars in trip advisor!! It would have received my 5 stars rating if it's at least 60 CHF cheaper!!

Room Tip: High floor means vetoer views!!
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stefzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed November 2, 2013

We have stayed in this hotel many many times over the years. The staff is absolutely the best in the world. That being said, the hotel is tired, very tired.

Here is what the hotel used to be - very polished - brass, furniture, curtains, marble etc. All the things you would expect from a 5* Swiss hotel. The restaurant and bar were bustling at night and now you are lucky if the restaurant is even open in the evening.

Now they only polish the brass hand rails, the furniture and coverings are old, faded and torn - not in a charming way, The awnings that come out in the afternoon to protect from the sun are covered in black soot. The carpets on the stairs, hallways and rooms are worn to the point of being frayed and threadbare in places. The breakfast room has seen better days. In the rooms (which are a great size) the furniture has dings and needs replacing or at least refinishing and the beds are hard as a rock. The bathrooms are very well appointed. Nothing bad there!

This used to be a happening place. They do have a cute rooftop bar that is great for sunsets but it is difficult to get to and very small.

I am sure we will continue to stay here as I said before the staff is the absolute best!!

Room Tip: Ask for rooms facing the lake and with a balcony!
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sfarmer1228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eden Au Lac

Property: Eden Au Lac
Address: Utoquai 45, Zurich 8008, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Seefeld
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#12 Romantic Hotel in Zurich
#21 Business Hotel in Zurich
#32 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Eden Au Lac 5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Eden Au Lac Hotel
Eden Au Lac zürich

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