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“one night in Zürich”

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Hotel du Theatre by Fassbind
Ranked #71 of 138 Hotels in Zurich
Reviewed January 9, 2013

Perfect little hotel with excellent location. Very helpful staff. Single room was a little small but there was everything in it, though tea/coffee making facility in the room would be much appreciated.

  • Stayed: January 2013, traveled solo
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1  Thank PELIN I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dutheatre69, Manager at Hotel du Theatre by Fassbind, responded to this reviewResponded January 31, 2013

Dear Guest
Thank you very much for giving us a comment. It is vitally important to us, receiving honest feedback from our guests. Furthermore, it is extremely helpful for prospective guests to choose a hotel at the airport or in Zurich.
Regarding the tea making facility we would like to inform you and future guests that against a small fee we bring you a set to the room to prepare your own hot beverages.
We sincerely hope to welcome you back at our hotel at the occasion of your next visit in Zürich and wish you all the best.
Yours faithfully

Isabelle Schiegg
Manager

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Reviews (518)
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288 - 294 of 518 reviews

Reviewed December 27, 2012

This hotel's a good place to be. It’s attractive, modern and clean despite being low-cost (for Zurich). Nice, friendly, professional staff. Might stay again despite not really being delighted. Why not?

1) It said ‘de luxe’ on the booking and while the room was attractive enough it definitely wasn't de luxe. A half size pillow, just one English channel on the TV, a small double bed which fits the room snugly, no bath(tub), just a tiny shower cubicle and basic furnishings.

2) I’d requested a quiet room but the street outside is particularly noisy with heavy vehicles powering up the steep hill. The window had to be open all night due to lack of ventilation.

3) They claim trams stop outside but they don’t. OK it’s only about a minute’s walk but still far enough to get soaked in heavy rain. You might as well walk from the main station.

I did like this place and would have rated it highly. But it wasn't ‘quiet’ or ‘de luxe’. And the trams pass right outside (noisily) without stopping right outside.

Room Tip: They vary in size and quality: get a large and quiet one and you'll most likely be very happy.
  • Stayed: December 2012, traveled solo
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1  Thank LondonLondoner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dutheatre69, Manager at Hotel du Theatre by Fassbind, responded to this reviewResponded January 29, 2013

Dear Guest,

We have read the comments you have made on your stay at the Hotel du Theatre. First of all, we would like to thank you for the time you have taken for writing your impressions.
Furthermore, thank you for the positive and the negative inputs, too, it helps us always to improve our quality standards.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Yours faithfully

Isabelle Schiegg
Manager

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Reviewed December 13, 2012

The hotel is very nicely situated minutes away from the train station and with a parking lot on the other a side road. The next by street leads straight to the old city with many restaurants and bars around.

Room was spacious and so was the bathroom. Both looked very newly refurbished.
Free WiFi is of course welcome however the breakfast was not included in the price and goes for 20 euros, quite steep if you ask me.

All in all a good place in a fantastic location and gracious staff

Room Tip: Room in higher floors if possif
  • Stayed: December 2012, traveled with family
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1  Thank uri_fi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dutheatre69, Manager at Hotel du Theatre by Fassbind, responded to this reviewResponded January 29, 2013

Dear Guest

Thank you very much for your comment and your inputs. We appreciate honest opinions so we can always optimize our services. Furthermore we are happy that you liked the room and the provided service by our staff.

We are looking forward to welcome you back at the hotel du Theatre.

Yours faithfully

Isabelle Schiegg
Manager

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Reviewed November 9, 2012 via mobile

I stayed in Hotel du Theatre for 4 nights last month.

It's very well located in the old town. The central train station is only a 5 minutes' walk away and many sights are within walking distance. There is a tram station and a bus station outside the hotel. The staff were friendly and helpful.

My room was small (what I expected after seeing some of the reviews here) but nicely decorated and clean. The free wifi was fast.
The price was reasonable by Zurich standard.

The hotel is on the same street as the red light district. Not a problem for me though it may be for some people. Some noise problem as there're some bars downstairs but I still slept well.

I'll stay there again when I go to Zurich next time.

P.S. Buy the 24-hour or 72-hour Zurich card. Very good value for money as it'll give you access to many museums and public transports in the Zurich area.


  • Stayed: October 2012
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1  Thank Egon70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dutheatre69, Manager at Hotel du Theatre by Fassbind, responded to this reviewResponded January 28, 2013

Dear Guest

First of all we would like to thank you very much for the time you have taken writing down your impressions. Your lovely feedback made us happy and it is nice to hear that we could offer you a pleasant stay.
We appreciate real statements it makes it easier for prospective guests finding a good value hotel in Zurich.

Hopefully we can welcome you back soon at our property.

Yours faithfully

Isabelle Schiegg
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2012 via mobile

Good hotel for a short stay. Rooms are small, clean and comfortable. The night we checked in, staff was nor very friendly (didn't get up, didn't seem too motivated) but staff in the morning was very nice.

  • Stayed: November 2012
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Thank scharale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dutheatre69, Manager at Hotel du Theatre by Fassbind, responded to this reviewResponded January 29, 2013

Dear Guest

Thank you very much for your honest assessment about your stay in our hotel. Your feedback is very important to us. Regarding behavior of the staff in the evening we regret to hear that you did not feel welcomed, we will discuss the issue at our next meeting in order to improve the check-in.

Nevertheless we hope to welcome you back at our hotel.

Yours faithfully
Isabelle Schiegg
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012

The hotel is located at the heart of the city, close to the Niederdorf and the main station. The rooms are small but functional. Matresses / beds are high quality - sleeping comfort is great. Staff was helpful and friendly. I would recommend this hotel for short stays.

Room Tip: 4th floor is less noisy than below.
  • Stayed: November 2012, traveled as a couple
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Thank Brigitte K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dutheatre69, Manager at Hotel du Theatre by Fassbind, responded to this reviewResponded January 9, 2013

Dear Guest

Thank you very much for recommending us on TA, we are happy to hear that you enjoyed your stay at our hotel and that you had a good night sleep. Hopefully we can welcome you back at the occasion of your next visit in Zürich.

Yours faithfully

Isabelle Schiegg
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2012

Small room, but OK. Helpful staff. Quite cross though that room booked for a couple and arrived to find one pillow, one single duvet, one hand-towel, bathtowel, etc. Not a very warm welcome for the trailing spouse! Also, small niggle - the towel rail is positioned over the toilet, so hand-towel slid down into the open bowl... Not a very clever design feature, so remember to close toilet seat everytime.

  • Stayed: October 2012, traveled on business
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Thank Sparkler666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dutheatre69, Manager at Hotel du Theatre by Fassbind, responded to this reviewResponded October 29, 2012

Dear Guest

Thank you for rating us on TripAdvisor regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

We hope that you will consider staying with us again so we can have another chance to provide you with a superior experience.

Yours faithfully,

Isabelle Schiegg
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel du Theatre by Fassbind

Address: Seilergraben 69, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#56 Romantic Hotel in Zurich
#61 Business Hotel in Zurich
Price Range: $147 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel du Theatre by Fassbind 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Du Theatre Hotel
Du Theatre zürich

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