We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very friendly and helpful staff. Great location!”
Review of Hotel Helmhaus

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel Helmhaus
Ranked #10 of 139 Hotels in Zurich
Certificate of Excellence
Rio de Janeiro, RJ
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very friendly and helpful staff. Great location!”
Reviewed July 10, 2012

The Helmhaus is an average hotel in terms of accommodation, but delivers what is expected. Rooms are average but comfy. Breakfast is OK. Prices are reasonable for Switzerland (which seems to be the most expensive place on earth!). The staff is above average: they love to help you with directions, tips, etc., besides being very friendly. It makes the hotel to have a great atmosphere. Location is really great, you can walk everywhere.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FefaDrescher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Helmhaus, responded to this review, July 16, 2012
Grüezi FefaDrescher

Thank you for staying with us and for sharing thoughts about your stay with other travellers and us. It is nice to read that you appreciated the location of our hotel in the heart of Oldtown Zurich and that you valued especially the helpfulness and friendliness of our team members.

We hope you had a good trip back home and wish you all the best.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

828 reviews from our community

Traveler rating
    567
    216
    37
    6
    2
See reviews for
122
345
90
181
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brantford, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 6, 2012

This was our first trip to Zurich and was the beginning of our honeymoon. We stayed at this Hotel for three nights and we booked the city and culture package through the hotel, which gave us the Zuri Card for 72 hours. The Zuri Card offers free public transportation including the boat on the river. The staff were very friendly and greated us with a welcome drink and took our bags to our room as we were checking in. They were also very helpful and friendly with assisting us with any directions we requested. Our room was fairly large, with a view of the river and city. Our room was very clean and the washroom was large and clean. The water temperature was very inconsistent but not something that I would complain about. The mattress was ok, but not the most comfortable of our honeymoon. Those were the only two things that were not great about the hotel. The location is perfect. We could walk everywhere in old town Zurich with no trouble at all and I'm not a huge fan of walking. The hotel was close enough to everything that if you bought something or if you wanted to change clothes, it was convenient to go back to the room. There were lots of restaurants nearby to choose from. The free transportation allowed us to take the tram up to the Uetliberg lookout which was very cool. If we were to go back to Zurich we would definitely stay at the Helmhaus again.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MelR2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Helmhaus, responded to this review, July 9, 2012
Grüezi MelR2012

Thank you for having been our guests, especially that we could welcome you during your honeymoon. On such special anniversaries it is even more important to have a comfortable hotel, and we are glad that we could provide that for you. It is nice to read that you particularly appreciated the friendliness and helpfulness of our team members and the convenient location of our hotel for shopping and going out.

We have changed all mattresses within the past four years to more comfortable Swiss mattresses to provide our guests with an even more relaxing sleep.

We say congratulations on your wedding and wish you all the best.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 3, 2012

Stayed here after reading other trip advisor reviews. First had to get over the fact that nice hotels in Zurich are generally more expensive than other major cities.

Location - Very central and set back from the main road, so we weren't distracted by road noise.

Room and beds - Very clean and simple. Bright walls with plenty of light from the windows, which when closed make the room extremely quite. The beds were very comfortable. I especially liked the hardwood floors in room 42.

Breakfast - Was included in the room charge. We both really enjoyed this extended, continental style breakfast. You can see from a glimpse in the kitchen that everything is very clean and made on the spot, from the eggs to the cut up fresh fruit. For me this was a great way to start each morning.

Service - Fantastic. We emailed ahead of time for a baby crib (we have a 4-mth old) and they had a Chicco crib set up for us and made with children's bedding. A classy touch.

Misc. - I had a business meeting to go to on our first day here and hadn't had a chance to get my shoes shined. They had a motorized shoe shining machine available for free. The front desk staff were also able to sell us tram tickets.

In all, one of our more favorite hotels to stay in. We paid about USD$350 per night. If it fits your budget, it's worth the stay.

Stayed July 2012, traveled with family
Helpful?
1 Thank Andrew_Johns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Helmhaus, responded to this review, July 16, 2012
Grüezi Andrew_Johns

Thank you very much to you and your family for having been our guests and for appreciating the location of our small Hotel Helmhaus, its facilities and the quality of our service. Travelling with party combined with business can be tiring, therefore we are happy to know that you found rest in our hotel.

We wish you and your family all the best.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2012

We often travel to Zurich and each time try to find the perfect accommodation which means good location and quality service all at an affordable price. Helmhaus is the answer. We stayed 4 nights and every day we were greeted with friendly smiles and courteous staff. Breakfast quality very good and all served with friendliness and attention. Our room was comfortable, very clean and with almost everything we needed - a coffee machine in the room would make it a 100% hotel. The guest relation of all staff members was outstanding. Thanks to all at Helmhaus Hotel - I highly recommend this hotel.

Naomi - South Africa

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 121Nolivier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Helmhaus, responded to this review, July 9, 2012
Grüezi 121Nolivier

We hope you had a good trip back home to South Africa. Thank you very much for sharing your thoughts about your stay with us and other travellers.
Your appreciation for the location of our Hotel Helmhaus, its friendly team members, the cleanliness of your room and the quality of our Swiss breakfast buffet shows us that we have achieved our aim of making our guests’ stays as comfortable as possible.

To maintain the highest quality possible we want to avoid conveniency products, i.e. instant coffee as much as possible. Freshly brewed coffees are provided every morning during the breakfast times, and during the evening a coffee machine is provided at the reception for fresh coffees.

We look forward to welcome you back to our Hotel Helmhaus.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 21, 2012

Small boutique hotel, excellent service - staff very helpful at the reception. Rooms immaculately maintained and the view from the rooms on the higher floors is beautiful.
Excellent location - two minutes walk to the tram stop. Walking distance to Berkliplatz, Bellevue and the old town.

Room Tip: Take the third or fourth floor rooms facing the river.
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zed62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Helmhaus, responded to this review, July 9, 2012
Grüezi Zed62

Thank you for having been our guest. It is a pleasure to read that we could make your stay at our Hotel Helmhaus such a comfortable and memorable one. Delivering quality, not quantity is our aim so that every guest feels home away from home.

We hope to welcome you back in the future and wish you all the best.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cronulla, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 16, 2012

Great spot for the first time in Zurich . Helpful staff , nice European breakfast.
Rooms are smallish , though no surprise

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirenomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hotel Helmhaus, responded to this review, July 9, 2012
Grüezi Shirenomad

Thank you for sharing your opinion about your stay with us. It is nice to read that you valued the location of our Hotel Helmhaus as well as our Swiss breakfast buffet and the helpfulness of our team members.

We wish you all the best and hope to welcome you back in the future.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 4, 2012

A small boutique hotel ( expensive - but then this is Switzerland!) - excellently located, large rooms for europe standards, very clean and well maintained. Breakfast was excellent - i highly recommend it.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NDivecha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, June 19, 2012
Grüezi NDicheva

It was very nice to welcome you and your family back to our Hotel Helmhaus. Thank you for taking the time to share your thoughts. It is nice to know that you value the friendliness of our staff and the facilities of our hotel.

We wish you and your familiy all the best and look forward to seeing you again in the future.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Zurich hotels
Old Town
Hotel Adler
Hotel Adler
#17 of 139 in Zurich
4.5 of 5 bubbles 748 reviews
Old Town
Storchen Zurich
Storchen Zurich
#5 of 139 in Zurich
4.5 of 5 bubbles 720 reviews
Seefeld
Small Luxury Hotel Ambassador a l’Opera
Show Prices
Show Prices
Show Prices
Seefeld
Romantik Hotel Europe
Romantik Hotel Europe
#13 of 139 in Zurich
4.5 of 5 bubbles 352 reviews
Old Town
Widder Hotel
Widder Hotel
#2 of 139 in Zurich
5.0 of 5 bubbles 457 reviews
Enge
Hotel Glaernischhof
Hotel Glaernischhof
#12 of 139 in Zurich
4.5 of 5 bubbles 409 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Helmhaus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Helmhaus

Property: Hotel Helmhaus
Address: Schifflaende 30, Zurich 8001, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
#1 Family Hotel in Zurich
#7 Business Hotel in Zurich
#9 Romantic Hotel in Zurich
#10 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Helmhaus 4*
Number of rooms: 24
Official Description (provided by the hotel):
Look forward to Zurich’s smallest and most centrally located hotel. Each of our 24 rooms has just recently been completely renovated. A high quality design interior, comfortable bathrooms in warm colours, an individually adjustable air condition system for the summer time and new sound-proof windows promise a relaxing sleep.At the Hotel Helmhaus history and modern comfort connect in a remarkable way. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Orbitz, Travelocity, Priceline, Cancelon, Agoda, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Hotel Helmhaus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Helmhaus Swiss Quality zürich
Hotel Helmhaus Swiss Quality

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing