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“Breakfast with a view, exceptional staff”

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Steigenberger Bellerive au Lac
Ranked #29 of 138 Hotels in Zurich
Certificate of Excellence
GreenLeadersBronze level
London, United Kingdom
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Breakfast with a view, exceptional staff”
Reviewed January 16, 2014

This hotel was wonderful. Nothing was too much trouble for them either for the conference suite we rented or the rooms. The staff were knowledgeable friendly and very amenable to our requests. Beautifully appointed rooms, with everything you could possibly need. I wish I hadn't had to work so late and could have enjoyed longer in the bed. The most beautiful thing was sitting eating a very good breakfast, whilst watching the sunrise over the lake. I definitely recommend.

Very clean, comfortable and good toiletries!

  • Stayed January 2014, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank FutureMrsM_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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581 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
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English first
Bangkok, Thailand
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 15, 2014

It takes you only 10 minutes of walking to the old town of Zurich. The staffs are friendly. The rooms are cosy, we stayed in a room with a balcony facing the lake - the view is spectacular! I personally like the bathroom and the hotel's sauna.

  • Stayed December 2013, traveled with friends
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Helpful?
Thank LanaTran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dubai
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 14, 2014

The hotel is very dull, and the rooms were too small. The whole hotel needs a total renovation in my opinion. The nearest tram station is not very close, so it hard to roam around the city. However, the room was clean and the staff were friendly.

  • Stayed January 2014, traveled with family
    • Value
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Helpful?
Thank MHH2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia E, Geschäftsführer at Steigenberger Bellerive au Lac, responded to this review, September 18, 2014
Dear Guest,
Thank you very much for taking the time to write about your experiences while staying with us and your kind words regarding the cleanliness. I will share your comments with my team.
We do offer 4 different types of rooms. Our regular rooms have a size of 25m2, which is a regular size in Zurich. If you prefer more space, we recommend our Junior Suites with 55m2.

Kind regards from Zurich,

Claudia Egli
Hotel Manager & Bellerive Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malibu, California
Level 5 Contributor
97 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed January 10, 2014

I've been trying to find a hotel of quality for a reasonable price in Zurich for the past year and the Steigenberger could be it! The location, on the lake, is perfect as it is within walking distance to most tourist attractions. A huge advantage is that it is just off the tourist path so we found the hotel to be extremely quiet. The hotel is tucked between two car dealerships, which is odd, and the lobby area is very small. There is a lounge on the first floor which doesn't have much character but is sufficient for a quick drink. Our hotel room was lovely and very well laid out with a desk, sofa, coffee table and side tables in addition to the large double bed and end tables. The flat screen television was on a clever mobile stand and could be moved to face the bed, sofa or desk area. The marble bathroom was a good size and the room/bath were spotlessly clean.

The hotel staff were extremely helpful giving us maps, written directions, restaurant recommendations and the use of umbrellas during a rainy few days. All in all it was a great choice for our short Zurich visit and we will be pleased to stay at the Zurich Steigenberger Bellerive au Lac again.

  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
Thank theWanderingPetal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level 6 Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 10, 2014

Arriving by car at the beautiful location of the 'Bellerive' overlooking the lake is somewhat difficult.
But it is much more difficult and not common for this sort of first-class hotel, to have nobody helping you, to download your luggage and even - later - bring it to the room. The food and service in the - empty - restaurant was perfect - somewhat overpriced. No turn-down-service, although we have asked for. The receptionist, cashier, concierge, bell-boy - all one single young lady - was at 9.30am obviously overcharged to handle all the guests, picking-up their cars and handle - again - our many pieces of luggage. Sorry, there are better places with much more individual services for that price in Zürich.

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank Raeber-Mendez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia E, Geschäftsführer at Steigenberger Bellerive au Lac, responded to this review, September 18, 2014
Dear Guest,
First of all I would like to thank you for taking the time to write about your experiences while staying with us. Reviews like yours will help us to improve our performance. I am sorry to hear we did not meet your expectations. I will share your comments with my team in order to become more guest oriented and aware of the guest's needs.

Kind regards from Zurich,

Claudia Egli
Hotel Manager & Bellerive Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 7, 2014

This is one of the best hotels my wife and I have stayed in and we've stayed in a lot! The lake facing room was light, large and quiet, even though the main lakeside road was below. The staff were extremely helpful and helped to make us feel special during our short stay. The location is excellent and it's possible to walk to most places in the city centre. We'd recommend buying the city card as this gives free transport over a wide area (including from the airport) as well as free entry to all the main tourist sites.

If you're looking for a break in Zurich, this is the place to stay!

Room Tip: Lakeside room was worth the extra
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank techman25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia E, Geschäftsführer at Steigenberger Bellerive au Lac, responded to this review, September 18, 2014
Thank you very much for your marvellous review! We highly appreciate your kind words and I am happy to share your comments with my team.

We would be delighted to welcome you back anytime soon.

Kind regards from Zurich,

Claudia Egli
Hotel Manager & Bellerive Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
Reviewed December 18, 2013 via mobile

We're starting our Christmas vacation in Zurich and we wanted a place that was on the lake and convenient to the city's sites but away from all the touristy traffic.

This hotel has great service, comfy beds and beautiful views.

The staff is very friendly and greet you in english or german or french depending on your preference.

Will always stay here when we are in Zurich.

Stayed December 2013, traveled as a couple
Helpful?
Thank Bradley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Steigenberger Bellerive au Lac

Property: Steigenberger Bellerive au Lac
Address: Utoquai 47, Zurich 8008, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Seefeld
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#8 Spa Hotel in Zurich
#12 Green Hotel in Zurich
#25 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Steigenberger Bellerive au Lac 4*
Number of rooms: 51
Official Description (provided by the hotel):
Located right on Lake Zürich and just a 5 minutes' walk from Sechseläutenplatz and the opera house, Hotel Steigenberger Bellerive au Lac boasts a prime location in Zürich. The main train station is about 15 minutes away on foot. The 51 rooms and suites in Art Deco style provide a distinctive ambience. Room comforts include an air circulation system, soundproofed windows, bathrobe and slippers, minibar, a flatscreen TV, radio, work desk and safe. Highlights WiFi (complimentary), generous breakfast buffet, à-la-carte restaurant with terrace and Swiss "Four-Country" cuisine as well as other international specialties, bar, lounge, salon with view of Lake Zürich, spa with sauna and fitness gym, 7 conference rooms for up to 70 people By booking a superior room lake view, a junior suite or the grand suite, you will receive a free ZürichCARD per person upon arrival. Benefit for 24 hours from free use of the public transports of Zurich and the surrounding area, free or reduced entry to most of Zurich's museums and many more reductions. ... more   less 
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Also Known As:
Steigenberger Bellerive Au Lac zürich

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