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“Don't bother, dreadful, unhelpful, unkind people”

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Savoy Baur En Ville
Ranked #93 of 138 Hotels in Zurich
Certificate of Excellence
london, uk
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Don't bother, dreadful, unhelpful, unkind people”
Reviewed June 28, 2010

I stayed here while on business in Zurich but will not do so again. I wanted to get a shirt ironed but it was impossible. I was not allowed to use an iron, nor would they identify someone who could iron it for me until after my meeting started in the morning. Most importantly, they were horrible about it, completely unfriendly, aggressive and arrogant, while asserting "Sorry, it is a rule." I was reminded of the worst kind of Teutonic attitudes. Never again.

The place is clean and bright, rooms are oddly overly decorated and mine looked out onto a lift shaft. Suggest you save and stay elsewhere.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank thaliablogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
    71
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    10
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    8
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Munich, Germany
Level Contributor
72 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed April 28, 2009

This hotel is basically all about the location. It has the best location in Zurich but also probably the most arrogant one. In the front desk you feel like you have to appologize because you wanted to stay at their hotel. Does not offer anything special except very clean and nice rooms. Avoid single rooms, the bed is the size of a crib pushed to the corner. Suites are nice. Stayed many times only because of the perfect location but otherwise I would definitely avoid.

  • Stayed August 2008, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phenompilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
64 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed March 17, 2009

I have decided to no longer stay at the Savoy on my future trips to Zurich. Two stays in a row, the room rate charged was different from what I booked, with no acknowledge from the reception of error on their part -- and I am not willing to test the "things happen in 3s" hypothesis on this one. Despite booking a corporate discounted rate, I was twice consecutively charged the rack rate, which is is 500+ CHF per night, for which you receive a small, single, smoking room (ie: there are NO non-smoking rooms). While Switzerland is a beautiful/precise country/culture, it is hard to understand the fascination with smoking in every single indoor space possible. My room had such a smoke overhang that even opening the terrace doors (at 5C outside) did not lift it, leading to my breathing during sleeping to be somewhat labored. Not fun. The shower is poorly designed (surprisingly) in that the showerhead and door placement is such that the floor is covered in water after a standard 10-15 minute shower, leading your post shower bathroom time to occur in a large puddle (I resorted to wearing my shoes while in the bathroom during my stays). The reception staff are efficient but certainly not warm, which is a shame if you are trying to navigate a town in which you do not necessarily speak the language. The doorman/bellman (most likely Italian), however, is very warm. These are probably just cultural differences at play. The one consistently good thing about the Savoy is its location. But since Zurich is very small, in future, I plan to stay someplace that is a better value with cleaner rooms and just walk a bit more.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ostramundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna VA
Level Contributor
261 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed January 27, 2009

Stayed here on business on two separate occasions -- two years apart (07 and 08). First class hotel, first class accomodations. Center of town and walking distance to the old city bars and restaurants. Lovely rooms with all amenities. First class reception and service. Look forward to my next trip....

Stayed December 2008, traveled on business
Helpful?
1 Thank MJSKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 25, 2008

I was put up at the Savoy by my host Swiss company, so did not see the bill. I understand it is expensive.

The hotel was very, very clean. The rooms nicely appointed, if a little spartan - mine was a single, with the bed against the wall. Shower is over the bath. Staff were efficiently friendly, although my needs were simple and didn't "test" them. It is very well located in down town Zurich.

All future hotels will be measured against the Savoy Baur En Ville for cleanliness.

I'd recommend the hotel to business people on expense accounts.

  • Liked — Extreme cleanliness
  • Disliked — Very small elevators, relatively small lobby
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank CIVUH5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maumee, oh
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 28, 2008

The Savoy is right off Bahnstrasse in an excellent area of Zurich. Zurich is an expensive city, safe, clean but not very tourist friendly.
The Savoy had both good and bad staff, with the bad, very bad. Restaurant, Bar and some desk staff were hostile and arrogant. Breakfast at the hotel costs more than a 4 star meal in Paris.

Rooms are good but no views and the street was a construction zone. I would recommend looking for a hotel with a larger lobby, better restaurants and a more welcoming atmosphere. This place has a major hit of arrogance with little reason to justify it.

  • Liked — This is a very clean hotel.
  • Disliked — You could starve to death here.
  • Stayed August 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank gpduf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed May 18, 2008

Granted, the hotel is very clean to the point of being scary-sterile but that just might be Zurich thing. The rooms are tiny and the decor is bordering on Spartan. When was the last time you stayed in a top business hotel that pushed the beds to the wall to claw back some space?For this price there must be better alternatives.

  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank LuxNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Savoy Baur En Ville

Property: Savoy Baur En Ville
Address: Am Paradeplatz Poststrasse 12 | Poststr 12, Zurich 8022, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#11 Romantic Hotel in Zurich
#41 Business Hotel in Zurich
#52 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Savoy Baur En Ville 4.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Savoy Baur En Ville Hotel
Savoy Baur En Ville zürich

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