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“One of the best hotels in the world I have stayed in”

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Savoy Baur En Ville
Ranked #93 of 139 Hotels in Zurich
Certificate of Excellence
Monaco
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“One of the best hotels in the world I have stayed in”
Reviewed November 11, 2011

I have been going to this Hotel over 20 years. Never has the Hotel disappointed nor gone down in standard. Staring with the concierge the room service the grill restaurant ( which I think is the best restaurant in Zurich) the housekeeping well equipped rooms etc I cannot fault it. I admit it is very expensive but you get your money's worth.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Concordia100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
    72
    21
    10
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    8
See reviews for
10
27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 25, 2011

The Savoy is centrally located, convenient for shopping, touring the Old Town and access to the main railway station. Despite its grand appearance, the hotel has the feel of a family run operation and everything ticks along smoothly representling the best traditions of Swiss hotels. My occasional requests for special assistance, for example, upon late arrival a pressed shirt for the following day's meeting, are always met with a helpful smile and speedy execution. The rooms are elegantly furnished with singles available at a reasonable price (for 5 star Zurich). The dining room follows the standards set elsewhere in the hotel, with very high standards in both cuisine and service. The Orsini Restaurant is adjacent and is popular with a mature business crowd. My visits there were defined by very helpful staff and cuisine prepared with the freshest ingredients consistently available.

Room Tip: Trams on the front and church beel at the rear so choose rooms on the sides.
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Boardroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed July 25, 2011

Perhaps unsurprisingly, many of my favourite hotels around the world sum up the very essence of a nation. For example: The Imperial in Tokyo - huge, busy, ultra-efficient, caught in a time-warp, slightly other-worldly; The Alvear in Buenos-Aires: louche, decadent, charming, and thoroughly outdated.

And then there is Zurich's Savoy. Think of Switzerland and you probably think of mountains, lakes and chocolates. But if you have been there, you will think of the amazing services, the way everything just 'works', picture-postcard villages so pristine they could have been built yesterday, and a 'correctness' that permeates every aspect of society. So with the Savoy Bauer En Ville.

Everything just works, and works exceptionally well. This is a machine lubricated with truffle-oil, where no curtain, chair, bed or carpet has a single sign of wear; where the staff will be waiting to pre-empt your problem; where the (former) owner and his wife will be a constant presence - welcoming you by name - in between checking for a trace of dust and inspecting newly cleaned rooms; where the restaurant wil make you everything and anything that you want to an exceptional - if old-school - standard.

Is there anything wrong with the hotel? Well, it is not large, and as such does not have certain facilities such as a gym, spa or pool. And, of course, it lives up to that most prescient of Swiss stereotypes: it is horrendously expensive.

But the Savoy is perfectly Swiss, and I can give it no greater compliment.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank BochanTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco Bay Area
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed November 27, 2010

Stayed here a couple of nights while on business.

Pros: I couldn't have asked for a better location. In my spare time, I was able to explore the heart of Zurich on foot. I easily walked around both sides of the river, walked to the lake, and took in the beautiful city. It's also minutes away from the train station, which was very convenient. All staff was very friendly. The concierge staff was especially friendly and helpful. The complimentary breakfast was simple yet filling and delicious.

Cons: The room was surprisingly small. The bed was a single sized bed, with minimal linens and pillows. I expected much more for 530 CHF/night. Although the common areas were very elegant and beautifully decorated, the size and comfort of the room is equally important to me.

Although I did like many things about this beautiful hotel, I'll explore other options in Zurich next time. Specifically, I'll look for a larger rooms and better value for the price.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tikaye406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london, uk
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 28, 2010

I stayed here while on business in Zurich but will not do so again. I wanted to get a shirt ironed but it was impossible. I was not allowed to use an iron, nor would they identify someone who could iron it for me until after my meeting started in the morning. Most importantly, they were horrible about it, completely unfriendly, aggressive and arrogant, while asserting "Sorry, it is a rule." I was reminded of the worst kind of Teutonic attitudes. Never again.

The place is clean and bright, rooms are oddly overly decorated and mine looked out onto a lift shaft. Suggest you save and stay elsewhere.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank thaliablogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
72 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed April 28, 2009

This hotel is basically all about the location. It has the best location in Zurich but also probably the most arrogant one. In the front desk you feel like you have to appologize because you wanted to stay at their hotel. Does not offer anything special except very clean and nice rooms. Avoid single rooms, the bed is the size of a crib pushed to the corner. Suites are nice. Stayed many times only because of the perfect location but otherwise I would definitely avoid.

  • Stayed August 2008, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phenompilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
64 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed March 17, 2009

I have decided to no longer stay at the Savoy on my future trips to Zurich. Two stays in a row, the room rate charged was different from what I booked, with no acknowledge from the reception of error on their part -- and I am not willing to test the "things happen in 3s" hypothesis on this one. Despite booking a corporate discounted rate, I was twice consecutively charged the rack rate, which is is 500+ CHF per night, for which you receive a small, single, smoking room (ie: there are NO non-smoking rooms). While Switzerland is a beautiful/precise country/culture, it is hard to understand the fascination with smoking in every single indoor space possible. My room had such a smoke overhang that even opening the terrace doors (at 5C outside) did not lift it, leading to my breathing during sleeping to be somewhat labored. Not fun. The shower is poorly designed (surprisingly) in that the showerhead and door placement is such that the floor is covered in water after a standard 10-15 minute shower, leading your post shower bathroom time to occur in a large puddle (I resorted to wearing my shoes while in the bathroom during my stays). The reception staff are efficient but certainly not warm, which is a shame if you are trying to navigate a town in which you do not necessarily speak the language. The doorman/bellman (most likely Italian), however, is very warm. These are probably just cultural differences at play. The one consistently good thing about the Savoy is its location. But since Zurich is very small, in future, I plan to stay someplace that is a better value with cleaner rooms and just walk a bit more.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ostramundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Savoy Baur En Ville

Property: Savoy Baur En Ville
Address: Am Paradeplatz Poststrasse 12 | Poststr 12, Zurich 8022, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#11 Romantic Hotel in Zurich
#41 Business Hotel in Zurich
#52 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Savoy Baur En Ville 4.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Savoy Baur En Ville Hotel
Savoy Baur En Ville zürich

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