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“Good value hotel”

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Crowne Plaza Zurich Hotel
Ranked #72 of 138 Hotels in Zurich
GreenLeadersGold level
Reviewed June 30, 2014

Good location in downtown Zurich. Near bus and train stops. Very clean with great service. Breakfast was included in my stay and overall a very good value for location. But I found the restaurant prices outrageous. There are plenty of eating options within walking distance.

Room Tip: Select a room on the quiet side opposite the main street
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  • Stayed: May 2014, traveled on business
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4  Thank BTraveller2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this reviewResponded July 6, 2014

Dear Guest
Thank you very much for staying with us as well as for your 4 star rating. Your kind words are much appreciated. We are delighted to inform you that our newly opened summer beer garden offers a great selection of traditional, home-made food and fresh, draft beer for very attractive prices.
It would be a pleasure to welcome you soon again.
Best regards
Ai Na Meng
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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456 - 462 of 1,389 reviews

Reviewed June 29, 2014

Very professional check-in and check-out; the room, though small, was clean and well appointed. Could not beat the location as we were going to an event at Letzigrund Stadium - 200 meters away. Was perfect for our one night stay - any longer, and the two of us would not have been comfortable in a room that size (this was the 'Superior Room"). Nice bar and outside lounge area; limited lunch menu though...

  • Stayed: June 2014, traveled as a couple
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4  Thank J_Fromage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this reviewResponded July 6, 2014

Dear Guest
Thank you for staying with us recently as well as for sharing your impressions online. All your comments have been shared with our responsible managers.
We understand that more space is an advantage for longer stays and therefore would like to mention that our Deluxe rooms offer more comfort. IHG Rewards Club members benefit from a complimentary room upgrade. We hope that you will consider our hotel for your future travel needs as well.
Best regards
Ai Na Meng
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2014

This was conveniently located for our needs. We spent an afternoon in Zurich before catching our flight in the morning. We walked to the Frietag store from the hotel, some shopping along Bahnofstrasse, then over to the Old City where we did a self-guided walking tour. We had dinner at Hiltl and headed back to the hotel. In the morning it was a quick drive to the airport. The room was very nice and the bed large and comfortable. Helpful attentive staff. Very happy with our stay.

Stayed: June 2014, traveled as a couple
4  Thank Rooindie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this reviewResponded July 6, 2014

Dear Guest
Thank you so much for your kind feedback and letting us and other travelers know that you were happy with our services. We hope that you had a smooth flight as well.
It would be a pleasure for us to welcome you in Zurich again.
Best regards
Ai Na Meng
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2014

We visited Zurich in May 2013 and stayed in this property for around a week. The hotel occupies a decent spot in Zurich but is a little away from the Airport (which might be true for more than 80% of the hotels in Zurich).

Check-in was a breeze and hassle free which was a welcome respite after a 15 hour journey from India. The hotel staff was welcoming and extremely helpful in arranging for some of the day excursions we wanted. Unlike most hotels (around the world), the hotel staff did not push us to select any specific option; instead; laid out the pros and cons of each and left it on us to select the best option.

The room was a little less spacious but was nicely equipped with all the facilities you would expect ranging from a coffee maker, an electric kettle, mini bar, a big flat screen etc, a sufficiently big closet etc. The washroom was nicely done and toiletries were regularly refilled (unlike some of the big hotels that gradually reduce the refill as the stay progresses). The view from the room was a nice one (they were nice enough to put us on a higher floor; please request for the same). We carried our personnal wi-fi so can't comment on how good it was.

The only caveat I can list is that if you are planning to visit for tourism and are interested in exploring the likes of Lucern etc., you might as well look for a hotel in Lucern rather than Zurich as it will be cheaper and a lot of travelling time will be saved. On the other hand, if you wish to stay in Zurich, this property is a safe bet....

Room Tip: Ask for a room on a higher floor if you want to catch some view
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  • Stayed: July 2013, traveled as a couple
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3  Thank M00dymac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this reviewResponded June 27, 2014

Dear Guest

Thank you so much for your extensive and kind feedback. We are delighted to read about your positive experiences. Your comments and compliments are much appreciated and have been shared with our team and responsible managers.

Knowing that you have many lodging alternatives, we would be very happy to be your host in the future as well.

Best regards
Ai Na Meng
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014 via mobile

Dunno what to really say!
But I must....
As, I had a very average stay in this very well polished Hotel.
Brings to mind an old saying
"All that glitters ain't Gold!"
The beds were uncomfortable
The shower area had a bad slope
The door lock of one of our rooms malfunctioned and their team spent an hour trying to fix it... They didn't offer us another room...
Every thing in the room gave the impression of being a facade.....
Yet again... it's a beautiful property...
Won't be going back there in a hurry...
Zurich is a beautiful city. Must go to the Lake and a place called Indian Chalet in Hogen

Stayed: May 2014, traveled with family
4  Thank Raman V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this reviewResponded June 23, 2014

Dear Guest
We are sorry to read about your negativ impressions. Kindly let us mention that our bedding meets the standards of the Crowne Plaza Sleep Advantage program and we receive compliments for the sleep quality on a regular basis. We understand that our standard bedding did not meet your needs and would like to highlight that we offer further bedding options for all kind of special preferences. We apologize for the inconveniences regarding the door lock during your stay. We are always keen to offer a room change upon availability.
Best regards
Ai Na Meng
Director of Sales

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Reviewed June 20, 2014

Spent two nights and one day. Check in was straight forward and simple. Room was as the website small but had everything we needed for such a short stay. Housekeeping had done a good job. Room service was fast and efficient. Staff were friendly and courteous.
Breakfast was plentiful lots of choice - buffet style -usual selections - pastries, bread, cereal, hot choices - scrambled eggs - bacon - small sausages both pork and chicken, personal preference pork - fresh fruit, cheese and cold meats - staff were quick to offer coffee or tea. Attentive service
Also had cook top order omelettes by chef - light and fully delicious
Caught a cab from the airport cost $52.00 Swiss francs driver quoted price before we left. We then used public transport to explore Zurich. 5 minute walk from Hotel to Tram station return ticket to Zurich city cost $8.40 chf- only took about 15 mins - locals friendly and helpful

Room Tip: We had a front room which faced the street - had no road noise or tram noise at all -double glazed w...
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  • Stayed: June 2014, traveled as a couple
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3  Thank Robyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this reviewResponded June 23, 2014

Dear Guest
Thank you so much for your recent stay as well as for your kind comments. We are delighted to read about your positive experience and hope that you will consider our hotel for your future travel needs as well.
Best regards
Ai Na Meng
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2014

My wife and I stayed here for 2 nights whilst on a brief stop over in Zurich. The hotel is clean and functional, we found the rooms a little small and pokey - but that could just be because we are use to hotels in Australia. The breakfast buffet was good, although expensive for what it was. The hotel is located in the Western suburbs a little away from the city centre. It took us approximately 30 minutes to walk to the old city centre or you can catch a tram which takes about 10 minutes. We didn't feel completely comfortable walking around this neighbourhood at night, some unsavoury characters about. We were given a free drink voucher on arrival for the hotel bar which was a nice touch and the wifi was reliable and fast. There are some good local eateries and funky cafés/bars in the area. For a stop over hotel or business this is an ok choice, but if you want comfort and luxury I would look somewhere else.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Chopchop21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this reviewResponded June 23, 2014

Dear Guest
Thank you for choosing the Crowne Plaza Zürich for your recent stay. We hope that you will give us a second chance to host you. We would be deligthed to welcome you at our extensive fitness & wellness club as well as the cosy restaurants, the bar and the garden terrace offering you relaxing and memorable moments. Kindly let us mention that our Deluxe rooms provide you with more space and comfort. IHG Reward Club members benefit from the complimentary room upgrade upon availability.
Best regards
Ai Na Meng
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Zurich Hotel

Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Zurich
#55 Business Hotel in Zurich
Price Range: $139 - $243 (Based on Average Rates for a Standard Room)
Number of rooms: 365
Official Description (provided by the hotel):
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich

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