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“Perfect choice for any case”

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Crowne Plaza Zurich Hotel
Ranked #63 of 138 Hotels in Zurich
GreenLeadersGold level
London, United Kingdom
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfect choice for any case”
Reviewed October 21, 2013

Crowne Plaza Zurich is one of the few hotels with 4* category that covers all the requirements and provides an excellent services.
Whether you are a business or leisure traveler the hotel has a very convenient location - only 15min by tram to the city center and only 2 min walking distance to the famous Letzi Grund Stadium, where many big concerts and football matches are held.
The staff in the hotel is very friendly and helpful, especially the guys in the Bar and at the Front Desk. Always willing to assist you and are very flexible to the guests needs.
The Food & Beverage outlets offer variety of carefully selected meals as well as spirits and wines. Really follow the standards and procedures and always strive for 5* services.
The Breakfast Buffet is simply amazing. Huge variety of meal offered as well as hot section with chef that prepares an an omelet on your choice.
The gym and spa facilities provided are excellent and cover the needs of every guest.
Well furnished and modern rooms, room service offered 24/7
Parking in the underground floor is also available.
Very good management, keep up with the hard work guys !

Room Tip: Higher floors, facing the garden
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Panayot V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, October 31, 2013
Dear Guest
Thank you so much for your comments! We are delighted to read that you have enjoyed your stay with us and appreciate that you took your precious time to write about us. Your feedback provides a great reward for our efforts and has been shared with our colleagues.
It would be a pleasure to welcome you again. We will be keen to contribute to your positive travel experiences in the future as well.
Best regards
Ai Na Meng
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,333 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (150)
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English first
London, United Kingdom
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 17, 2013

I travel to Zurich many times for work and this has become the hotel of choice. The rooms are always clean, and the service levels from the staff is excellent. One of the advantages is the bar in the lobby which serves excellent food and also provides a haven for you to be able to work outside of your room. Overall a good business hotel.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, October 18, 2013
Dear Guest,
Thank you for your kind review. It is a pleasure for us to hear, that Crowne Plaza Zürich has become the hotel of choice for you in Zurich. We also appreciate your kind comments regarding the service level of our staff and the qualities of our hotel bar. They have been shared with our colleagues and are a great and special motivation for them. We are looking forward to welcoming you soon again at Crowne Plaza Zürich! Best regards. Ai Na Meng, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florianopolis, SC
Level 5 Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 15, 2013

A Standard Crowne Plaza Hotel. Good rooms, nice but a bit dated lobby, convenient public transportation, parking (expensive as one would expect in Zurich), helpful staff. 15 minutes on the Tram to downtown.
Outstanding Breakfast.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank felipejendiroba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, October 18, 2013
Dear Guest,
Thank you for your visit at Crowne Plaza Zürich. We appreciate your feedback at tripadvisor. Our parking fee of CHF 27.00 per night during the week and CHF 15.00 per night on weekends is a special price for hotel guests and corresponds with the parking fees of other hotels in Zurich city. Thank you for your compliments regarding our breakfast buffet and the helpful staff, we will forward them to our team. It would be a pleasure to be your host again for your next visit in Zurich! Best regards. Ai Na Meng, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level 4 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 15, 2013

I stayed at the Crowne Plaza Zurich early this month and had the most satisfying experience there. The hotel is located very close to the tram station which is a 3 minute walk and the staff was extremely cooperative. The woman at the reception even provided us with a wheel chair since one of our group members was having trouble walking and she patiently guided provided us all the information on tram routes, things we could do and restaurants we could try. The rooms are not very large but are very comfortable, complete with all essential amenities and the wi fi connection is complimentary and works well in all parts of the hotel. The breakfast spread was excellent, much better in comparison to the other hotels I stayed at in Europe. There were enough options for vegetarians too. All in all this is an excellent place to stay at and very highly recommended.

Stayed October 2013, traveled with family
Helpful?
Thank Akanksha89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, October 18, 2013
Dear Guest,
Thank you for your very kind and detailed feedback. We are happy to hear, that you enjoyed a pleasant stay at Crowne Plaza Zürich. It is a pleasure to read your very positive comments and we are delighted to communicate your compliments regarding the reception and breakfast variety to our colleagues. We hope to welcome you soon again at Crowne Plaza Zürich!
Best regards. Ai Na Meng, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
575 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 315 helpful votes
Reviewed October 12, 2013 via mobile

We stayed at the Crowne Plaza in August: girls' night out to go to Robbie Williams concert. Hotel is next to the stadium hence unbeatable location. Rooms ok, beds comfortable. Nothing special about it, but very reliable. Would go again if I was going to see a concert, but there are better - more central - hotels in if you are in Zurich for a different reason.

Stayed August 2013, traveled with friends
Helpful?
Thank whiterabbitjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, October 13, 2013
Dear Guest,
Thank you very much for you review. It is great, that you could take advantage of our location next to the Letzigrund stadium. Also the city centre is easy to reach by public transport within 13 minutes from the hotel. So in case you are planning to visit Zurich again, for Crowne Plaza Zürich it would be a pleasure to be your host agian.
Best regards. Ai Na Meng, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 5 Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 11, 2013

The rooms are somewhat small but very functional and nice. A highlight are defenitly the beds which made all 3 nights feeling like sleeping in heaven, just a great quality. The staff is very friendly and helpfull, in particular to mention their excellent Bar tenders and the great front desk and concierge staff. We will defenitly stay here again when back to Zurich.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 0108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, October 13, 2013
Dear Guest,
It is a pleasure to read about your pleasant stay at Crowne Plaza Zürich. Thank you for your kind compliments, they are a special motivation for our staff and have been forwarded to our bar, front desk and concierge colleagues. We are looking forward to welcoming you in Zürich again!
Best regards. Ai Na Meng, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 10, 2013

When you pay over $300 dollars for a room, I don't think you should be charged an extra $27.00 for parking. Also, the rooms are very small. On the positive side, the beds are extremely comfortable, the pillows are a dream. Transportation is nearby, although the hotel staff could have told us that the 24 hr pass we purchased from them were not only good for the trams but also for the boat rides. We learned that after returning to the hotel so could not take advantage of that option.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diego M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, October 13, 2013
Dear Guest,
Thank you for your comments on tripadvisor. It is nice to read that you enjoyed your nights at Crowne Plaza Zürich in our comfortable beds. Our parking fee of CHF 27.00 per night during the week and CHF 15.00 per night on weekends is a special price for hotel guests and corresponds with the parking fees of other hotels in Zurich city. I am afraid that you could not take advantage of the boat rides on the river because of missing information. We are always keen on improve ourselfs and would be delighted to meet you again on your next visit in Zurich.
Best regards. Ai Na Meng, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Zurich Hotel

Property: Crowne Plaza Zurich Hotel
Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Zurich
#55 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Number of rooms: 365
Official Description (provided by the hotel):
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich

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