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“Good deal hotel!”

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Crowne Plaza Zurich Hotel
Ranked #64 of 139 Hotels in Zurich
GreenLeadersGold level
Singapore, Singapore
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good deal hotel!”
Reviewed September 28, 2013

I was looking for a day and a night stay in the city, not willing to spend much on a hotel as I just wanted to walkaround half day and sleep for my next trip. The hotel was ideal for that purpose.

Hotel is located in Zurich city, not really in the centrum but very close by, 10min by tram. I booked the room via it's own website, paid in advance, got good deal, much cheaper than those located in Centrum! Thus if you don't mind to spend a bit of time by taking tram, this hotel is ideal for you.

Lobby seems a bit outdated, and the restaurant in the 1st level doesn't look very appealing, but who wants to eat in the hotel if you can go to restaurants which is abundant in the city!

Room is pretty modern, bathroom is very clean and chic. I love the fact that they gave me chocolates on the bed! Also solutions to get better sleep (see photos!)

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ngelencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, October 7, 2013
Dear Guest
Thank you so much for your kind feedback and for staying at our hotel recently! We are delighted to read that you have enjoyed your time with us.
We hope to welcome you soon again, also in our fine dining restaurant which offers inviting tables on our garden terrace during the summer months.
Best regards
Ai Na Meng
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,289 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
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Lausanne, Switzerland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 26, 2013

I found Crowne plaza to be a very comfortable hotel indeed.

I had booked it via expedia.com for 2 nights.

At the checkin, the lobby was good, opposing a bar. The staff was very helpful and professional indeed. Checkin was swift and all my questions were answered very well.

The rooms were very comfortable indeed. Small but cosy with all basic amenities and then some.

The bed, pillows and quilt were very comforting. There was a complimentary water bottle, and a mint nasal spray to soothe yourself before going to bed.

The bathroom was compact and very good and clean.

The breakfast buffet was of international standards containing a variety of choices ranging from cornflakes to omelettes.


Overall, I had a very good stay, and it is indeed a very good hotel, but my only concern was that it is rather far from the city center!

don't choose this if you have work or you would like to hang around the city center often.

it takes at least 15 minutes and changing the trams twice to reach to this hotel from the center.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Shyam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, September 28, 2013
Dear Guest
Thank you very much for choosing our hotel for your recent stay as well as for your positive review. We are delighted to read that you had a pleasant hotel experience at the Crowne Plaza Zürich.
Kindly let us mention that the trams #2 and #3 directly connect our hotel with the city center or the Lake of Zurich (with no need to change the lines). The tram ride is about 10-15 minutes as you mentioned in your feedback.
We hope that you will consider us also for your future travel needs.
Best regards
Ai Na Meng
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
54 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed September 25, 2013

We got a good (for Switzerland) rate on this hotel and stayed one quick night. It's a quick tram ride (less than 10 min) from the Bahnhof, no transfers needed if you walk the last block. The hotel had a complimentary computer in lobby which we needed for a few minutes, so it came in very handy. We also liked the tea/instant coffee in the room. Breakfast was not included so we skipped that. Considering some of the pricier alternatives in Zurich, I would stay here again if I go to Zurich again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank steptravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, September 28, 2013
Dear Guest
We are pleased to read your kind feedback and would like to thank you for sharing your impressions with other travelers.
Our lavish breakfast buffet is included in some offers. We hope that you will choose us as your host again and we can provide you with a great start into the day by serving you a delicate breakfast next time.
Best regards
Ai Na Meng
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrow-in-Furness, United Kingdom
Level Contributor
85 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed September 24, 2013

For the price in Zurich this is a good budget option - tram and buses are easy to get around and it is only a short ride to the centre. Room was modern and comfortable. As a coffee and pastry in Zurich easily sets you back 10 euros, the price of this hotel is relatively good value.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GoolePike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, September 28, 2013
Dear Guest
Thank you for your kind words as well as for choosing our hotel for your recent stay. We are very happy to read your comments and hope to welcome you in Zurich soon again.
Best regards
Ai Na Meng
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baden, Switzerland
Level Contributor
211 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 23, 2013

Visited during the week end, so perhaps the low occupancy helped. I found competent and friendy staff, nice rooms, good appearance and cleanliness. Perhaps not at the standard of other Crowne Plaza but definitely a good staying here.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madmartigand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, September 28, 2013
Dear Guest
Thank you for your feedback and for staying with us recently. Your kind compliments have been shared with our team and are a great reward for us.
Regarding your comment about the standard of our services, kindly let us mention, that our services are in accordance with the Crowne Plaza brand standards as well as the ISO certification standards 9001 and 14001 and also with the 3 Q certificate level of Switzerland Tourism. Being keen to provide a great service, your constructive inputs are always welcome and we are happy to forward them to our management.
Best regards
Ai Na Meng
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Switzerland
Level Contributor
593 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed September 23, 2013

You can feel that Crowne Plaza Zurich Hotel has been around. The lobby is spacious, but not in its best shape. The rooms on the other hand are nicely decorated and up to the standard you expect from a Crowne Plaza Hotel. The breakfast was great, but the restaurant could also use a facelift. The hotel is located 7-8 min walk from a public transportation crossing: Albisriederplatz

  • Stayed September 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank johan6688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, September 28, 2013
Dear Guest
Thank you for staying at the Crowne Plaza Zürich recently as well as for your feedback. Your comments have been forwarded to our responsible managers.
Knowing that you have many alternatives when loding in Zurich, we hope that you will choose our hotel in the future as well.
Best regards
Ai Na Meng
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai
Level Contributor
187 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed September 22, 2013

A hotel outside the city centre,.A hotel with a reasonable size of Lobby and impressive front desk.Good impression at a first look.A very spacious restaurant.and number of items for a complimentary breakfast.Both non and vegetarian can enjoy a sumptuous breakfast.A 24 hours availabilty of front desk.Free internet throughout the stay is certainly a very good added advantage.A fitness centre to keep your self fit.Room Service and bell desk are available at a cost.We wanted salt delivered to our room. salt is complimentary but service charge is CHF 5.So we did not avail the service.This need not be charged by such a good hotel.Front desk --all are o.k except the one who attended me at the time of checkin.She is reluctant to assist.we lost interest to know the things around because she was hostile and not responsive.Wasted our one night.But next day a gentlemen at conceirge from Bhutan was very very good .Because of his guidance we saved time and money.HE IS VERY WELL INFORMED.
The hotel is close by to the tram station--Albisiederplatz.A very good acces--public transport from there to City centre,Railway station and Lake.and other important tourist stations.
I recommend for those who do not want to spend high tariff in city hotels.You get everything in and nearby.Though one can afford Taxi to go to aorport with one suitcase on hand,it is not necessary.Tram and rail are very convenient.Taxi is available 24 hrs at hotel.Comfortable and convenient hotel for those who believe in Self service and not to depend on others.

Room Tip: Any room is O K in this hotel .
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bhima2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, September 28, 2013
Dear Guest
Your detailed feedback is much appreciated and have been passed on to our team and responsible managers. We would like to thank you again for staying at the Crowne Plaza Zürich recently and would be pleased to contribute to your positive hotel experiences in the future as well.
Best regards
Ai Na Meng
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Zurich Hotel

Property: Crowne Plaza Zurich Hotel
Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Zurich
#55 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Number of rooms: 365
Official Description (provided by the hotel):
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich

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