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“A very good hotel in the suburb of Zurich” 4 of 5 bubbles
Review of Crowne Plaza Zurich Hotel

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Crowne Plaza Zurich Hotel
Ranked #62 of 138 Hotels in Zurich
GreenLeadersGold level
Montefollonico, Italy
Level Contributor
186 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“A very good hotel in the suburb of Zurich”
4 of 5 bubbles Reviewed December 30, 2012

Very cordial and welcoming. The room I was in was large and cosy. What I missed was that the Wardrobe had no door. But everything else was pretty smart. It is around 20 minute Tram ride away from the City Centre. The personnel was very helpful. I would stay there again!

Room Tip: You can take a Cab to the airport which is around the same distance from the city centre.
See more room tips
  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nazir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, January 7, 2013
Dear Guest
Thank you for your kind feedback! We are very happy to read that you enjoyed your stay with us. Your compliments are much appreciated and have been forwarded to our team.
It would be a great pleasure for us to welcome you in Zurich again.
Best regards
Serena Dadon
Resident Manager in charge of Sales and Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,260 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (141)
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Singapore, Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed December 23, 2012 via mobile

Our family was excited to be staying at crown plaza Zurich but didn't realise that it was a 15 mins walk from the tram station. If it wasn't raining and snowing, this wouldn't be a problem but it was and it was a real chore getting to the hotel in the rain and snow. The rooms was cosy but the pillows was just too soft for my liking. Overall, I would choose a hotel in the city if I came back to Zurich.

Stayed December 2012, traveled with family
Helpful?
Thank ELNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, December 27, 2012
Dear Guest

Thank you for your feedback. We are very sorry to read about the inconveniences upon your arrival. Our hotel is located 350 meters from the tram station “Albisriederplatz” (#2 and #3) which is approximately 4 minutes’ walk away. Detailed directions can be found on our website.
Kindly let us ensure you that we offer a wide range of bedding and are happy to provide you with a pillow of your preference any time.

It would be a great pleasure for us to welcome you again.
Best regards

Serena Dadon
Resident Manager in charge of Sales and Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luzern
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

This is the second time I have booked our Graduation & Awards Ceremony at the Crowne Plaza Hotel Zürich. Just like the first time, everything was perfect. As an events planner it is comforting and hassle free to deal with such a professional hotel and events team. Everything was according to my wishes and on arrival the ballroom was set up as per my wishes with the correct seating, staging, lighting and technology. The coffee break was great. The buffet dinner was excellent with a wide variety of food items and desserts. The quality of the food is outstanding. The food & beverage service is efficient and friendly. The coffee break and dinner was served on two floors, which allowed for a lot of space and movement of guests.

Our guests were very impressed with the service and standards of this hotel. It is a pleasure and creates no stress when you deal with professional hotels like this who meet your demanding wishes for a successful event.

All guestrooms were ready when my group checked in. The amenities were correctly placed in the room. On the Friday I had an early arrival of one of our VIP guests. The room allocated was not yet ready and the lady at the front desk gave my guest a complimentary upgrade, which was much appreciated. The guestrooms are modern with all necessary facilities and amenities for my guests. Breakfast is superb with a very large variety of food items to choose from.

The Crowne Plaza Hotel Zürich has now become my hotel of choice for future events and I have already booked our next event next year. Thank you Crowne Plaza Hotel and especially Birgit Epplin, the Convention Sales Coordinator for a highly successful event and ensuring its success.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HappymanLuzern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, December 27, 2012
Dear Guest
Thank you very much for your kind and detailed review! We very much appreciate that you took your precious time to write about the Crowne Plaza Zürich.
It is a great pleasure for us to read that we could contribute to your success by providing our services with attentiveness. Your compliments are a reward for our efforts and have been already passed on to our team colleagues.
Kindly let us ensure you that we will do our utmost to provide you with first class service the next time again.
We are already looking forward to being the host of your event.
Best regards
Serena Dadon
Resident Manager in charge of Sales and Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 bubbles Reviewed December 17, 2012

The CP Zurich is a place I´ve spent a lot of time at for business travel, and have always a very good experience there. The staff are very competent and attentive, and the facilities are quite good, especially for working from the rooms. The only caveat I can think of is that when large tourist groups arrive, the staff and resources can get maxed out, and this can be a bit of a problem if you´re caught in a rush at those times e.g. wanting to check out quickly to get to the office / airport / etc.

Room Tip: Tower 1 rooms are more modern, but tower 2 rooms are more spatious and quieter.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tzuru27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, December 18, 2012
Dear Guest
Thank you very much for you loyalty as well as for publishing your review about the Crowne Plaza Zürich! We are very happy to read that you enjoy your stays with us. Your kind compliments are a great reward for our team and are very much appreciated. We understand your concerns regarding the check out times and would like to ensure you that we do our utmost to avoid waiting times for our guests. Should you be in a hurry on the day of your departure, just kindly inform our team so that we can offer you a very quick check out.
We are already looking forward to welcoming you in Zurich again.
Best regards
Serena Dadon
Resident Manager in charge of Sales and Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Utrecht Province, The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 16, 2012

The hotel isn't located in the best looking part of town....but that's about it. For the rest, this is an excellent hotel. Trams and busses to city center stop only 300 meters from the hotel and there's always a taxi in front of the door.

Rooms look very nice and clean and the beds are just excellent. No noise at all from the rest of the hotel. So sleeping here, won't be a problem.

Breakfast was good as well. Under the watchfull eye of Haile Gebrselassie (room is decorated with pictures from athletics-meetings held at the nearby Letzigrund stadium) you can have a nice and healthy breakfast.

For our next stop at Zürich we will be back. You won't find a better hotel in town for these rates.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Barthuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, December 17, 2012
Dear Guest
Thank you very much for your kind words. We are very happy to read that you had a great stay at the Crowne Plaza Zürich and highly appreciate your compliments.
It is a great pleasure for us that you consider to be our guest again and we would like to assure you that we will do our utmost to make your stay as pleasant as possible. Kindly note that our loyalty program offers you many extra services, such as the complimentary room upgrade (upon availability).
We wish you happy holidays and are looking forward to being your host soon.
Best regards
Serena Dadon
Resident Manager in charge of Sales and Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed December 13, 2012

I only chose this hotel for it's interconnecting room so I could enjoy my stay with my family. I requested interconnecting rooms and even rang the hotel to confirm. Upon arrival, there was no interconecting rooms available and no single beds for my young children. Disgaracful, I won't be staying here again.

  • Stayed December 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank chesh21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, December 18, 2012
Dear Guest
We are sorry to read about your disappointment and would like to ensure you that it is our main goal to consider your room preferences whenever possible. Our connecting rooms are very popular and therefore we are not able to guarantee the availability for this room type.
Kindly let us mention that our family rooms are very spacious and offer a welcoming atmosphere for travelers with children.
Best regards
Serena Dadon
Resident Manager in charge of Sales and Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Zurich hotels

Auckland, New Zealand
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 11, 2012

The hotel is clean, nice and exactly as their website says.

There is free wifi internet available which is fast enough for Skype calls, general web surfing and mails.
The breakfast is a bit costly, but they have a nice big spread for the buffet.
The room service is prompt and staff is very warm and polite!

Bathroom is very clean & nice and the toiletries are good :). There are plenty of towels kept.

I loved the writing desk, its of perfect size. Allows you to keep a laptop (15") and yet has space to have a wireless mouse and a notepad beside it.

The location is pretty good, it takes you 5 minutes walk and 12 minutes tram travel to reach Zurich HB (main station).

Cons:
1. There is no Iron/Ironing board in the room
2. Closet is very small.
3. In room dining options are very limited if you are a vegetarian.
4. Bathroom could be a bit bigger, rather would be better if there is some space between the toilet and wash basin.

Overall, its a good option for travellers who want to roam around and business visitors too.

Room Tip: Prefer the rooms from the 2nd block if you don't like to face the road.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Aseem C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review, December 18, 2012
Dear Guest

Thank you so much for your positive and detailed feedback as well as for staying at the Crowne Plaza Zürich! Your compliments are highly appreciated and already shared with our team.
Kindly let us mention that you can order further vegetarian dishes listed on the menus of our restaurants or bar during their opening hours. Also our concierge would be delighted to assist you if you prefer to order your meal from one of 40 different restaurants in Zürich.

It would be a pleasure for us to be your host again.
Best regards
Serena Dadon
Resident Manager in charge of Sales and Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Zurich Hotel

Property: Crowne Plaza Zurich Hotel
Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Zurich
#55 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Number of rooms: 365
Official Description (provided by the hotel):
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich

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