This hotel is very good as a 4 star hotel. We stay in a classic double room and there is not any negative point about the room; room and bathroom was clean(very important point in every hotel),sleep quality was also good but room service can be improved(one day, they forgot clean the room until we asked on 4 PM).
Generally reception staffs were helpful and friendly except one man who made me upset, when I asked him to late checkout(3 pm), he said that " it is not possible because the room is reserved." next morning when I asked about luggage keeping from another staff, she told me "late checkout is possible up to 3 PM "
Another positive point about the hotel is easy to access (from airport, central train station and Zurich old town), tram station is about 1 min walk from hotel.
American breakfast was good and high quality.
- Official Description (provided by the hotel):
- The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more less
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- Also Known As:
- Novotel Zurich City-West Hotel
- Novotel Hotel zürich
- zürich Novotel