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“good value” 3 of 5 bubbles
Review of Novotel Zurich City-West

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Novotel Zurich City-West
Ranked #44 of 138 Hotels in Zurich
GreenLeadersGold level
Milan, Italy
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“good value”
3 of 5 bubbles Reviewed November 7, 2012

Rooms for family are very small, but in general it is a good value for the money. The location is nice just close to the Schiffbau. Parking facility is not enough for all the guests and was an inconvenince during my stay.

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Massimo30061967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,096 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Amsterdam, The Netherlands
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed November 6, 2012

It was a nice, bog standard 4* hotel. Nicely kept, clean, etc. Bed was a little too soft for my liking (but I like very hard beds) and location was poor (nothing close by, not near the city) unless you are looking for somewhere quiet/out of the way. Swimming pool looked beautiful (albeit small) but I didn't use it. Value for money, as it is everywhere in Switzerland, was poor.

  • Stayed November 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tanya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flic En Flac
Level Contributor
101 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

Novotel Zurich City-West is a good place to go for both family visit and business. Very swift service, nice rooms with great amenities. Convenient localisation - close to center but not in the middle of the crowd. Breakfast: good choice of food.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DariOlio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BonnaureP, Manager at Novotel Zurich City-West, responded to this review, December 6, 2012
Dear DariOlio

Thank you for staying at the Novotel Zurich City West.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Thank you for your positive comments and we look forward to welcome you back.

Kind regards
Patrich Bonnaure
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed November 3, 2012

For our purposes, this was a fine place and we were well-treated by helpful staff. It's Zurich, and everything is high priced. Rooms were very clean, tv, showers, etc. worked well, and beds were comfortable, though kids were on pullout couches (2 rooms) and they were just ok. Parking was expensive, and sometimes difficult to squeeze in (ramp next door and always needed to validate to go in and out). Easy walk to tram stop made it possible to get into Old Town to sightsee, but no child's pass available for day. (Hotel staff told us wrongly that she could not sell us child's day pass but that we could buy at tram stop--not true and took us valuable time to figure this out. In future, I would buy pass from front desk and easily travel from there.) Pool was small but nice. Strange 2-elevator system always stops at lobby and only one goes to below-ground parking garage.

Walked through square to get to strange shopping center for breakfast because hotel was high, and realized that continuing on through to Migros grocery store was best deal of all--could buy yogurt, pastries, etc., then sit at cute cafe area and watch business college students swarm in minutes later.
Builders erecting temporary stands on said square started loud work at 6:30 am and because room was rather difficult to control temp-wise, open windows were both necessary and NOISY. I'd suggest requesting room off streetside.

Room Tip: ask to be off streetside, maybe ask if building / deconstructing will take place during stay
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank magentabreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 31, 2012

this hotel is near to tram, but the view from our room is not so good.

room: spacious compare to novotel paris les halles. good toilet, good bed. everything was good.

staff: staff were helpful. ask anything, they're ready to help.

breakfast: good choice of food.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank uniq90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worthing, England, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 31, 2012

Excellent faciltities and decor; we had an exec suite as a treat and the room was lovely, all expected faciltities andmore: such as docking station, lots of TV channels and freemovies,good wifi, lovely bathroom,queen sized bed and easy to use sofa bed for kids. Lobby and downstairs space was spacious and comfortable with internet access,xbox and good bar and cafe area.

Easy to access on trams and located in an area out of main town but with great bars,cafes and restuarnats nearby.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Saffron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 24, 2012

location is 10 minutes by tram to the city; tram stop is just on the main road from the hotel.
pool was not heated, so was not too comfortable.
staff were very friendly and helpful.
room was very nice & big!
zurich is a very expensive city, we had a value meal similar to burger king, cost us $25 each, only $7 in oz!

  • Stayed January 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jenny t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Zurich City-West

Property: Novotel Zurich City-West
Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Zurich
#33 Luxury Hotel in Zurich
#37 Family Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Official Description (provided by the hotel):
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel

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