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“No wonder it is number one !”

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Hotel Schweizerhof Zurich
Ranked #7 of 138 Hotels in Zurich
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“No wonder it is number one !”
Reviewed April 28, 2012

Once you have stayed at the Hotel Schweizerhof Zurich , you will know why it is rated No. 1 !
Attention to detail, efficiency and quiet elegance.
I cannot fault this hotel on anything !
Keep doing what you are doing ! Superb !

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank daltonb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,072 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
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England
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 19, 2012

My husband and I stayed here in April. Lovely juice and smart service but overall for the price the standard was not as high as other top notch hotels I have visited. The bed was uncomfortable it was difficult to control the heating in the room and our fish at dinner was over salty. When I gave them this feedback it seemed to me that they were not really listening. Perhaps they are a little too complacent about their position as number 1 hotel in Zurich?

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GratefulGauntlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schweizerhof, Manager at Hotel Schweizerhof Zurich, responded to this review, April 30, 2012
Dear Mrs Gauntlett

First of all we would like to thank you for having chosen our HOTEL SCHWEIZERHOF ZÜRICH for your stay here in Zürich.

We are sorry that you could not enjoy your stay to the full and we are totally aware that a comfortable ambiance is essential to our guests’ comfort. In case of any heating problems, we would willingly assist and control or adjust the air condition devices.

I regret that our beds did not live up to your expectations. For your future stays, we noted the wish in your personal guest profile of adapting the slatted frame of your bed. If available during your next stay, we will be glad to welcome you into one of our newly refurbished rooms. They are equipped with a mattress which is adaptable by air pressure and allows you an individual justification. It is definitely of utmost importance to us, that our dear guests feel like at home!

Dear Mrs Gauntlett, we thank you for your valuable comment. This helps us to increase and maintain our high service standards. As we did already send you an e-Mail on April 09th, kindly advise if you did not receive it for any reasons. For your future reservations, kindly contact me directly via: info@hotelschweizerhof.com.

We see it as a chance to improve our service to our dear guests and would be glad if you will give us another chance. I am looking forward to your next stay with us.
Best regards

Jörg Rudolf von Rohr
Managing Director
HOTEL SCHWEIZERHOF ZÜRICH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg
Level Contributor
62 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed April 14, 2012

I stayed in the Schweizerhof for one week in November 2011 on a business trip.

The hotel is just beside the Hauptbahnhof in Zurich and appears to be centrally located (though I did not do any sightseeing). The rooms are on the rather small side and some do not offer view, but they are very comfortable and absolutely spotless. The same goes for the bathrooms. The restaurant is excellent and offers outstanding food. The bar is also worth a stop.

But the best about this hotel is certainly the service. The staff is extremely friendly and attentive and goes every extra mile to satisfy the customer's needs and wishes. I may say here once again: Thank you!

The only downside of this hotel is that there is no fitness center or the like (I think it is possible to use the Holme's Place nearby).

I will definately come back - hopefully soon!

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sodasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 27, 2012

Hotel Schweizerhof is an excellent hotel but if you look at the prices generally good hotels require in Zurich you find that compared to other countries the prices are not in line with the services. The hotel is very well located if you want to use rail services, as it is just opposite to the central railway station. The rooms are also nice, but nothing extra at this level, the service is kind and polite, however once I had problem, because they charged my credit card even if it had paid in advance. In overall it is a nice hotel for a daily price from which you can spend a last minute week in Tunisia.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ksscsb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
72 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed March 20, 2012

The Schweizerhof is a delightful hotel - the location is excellent (immediately across from the train station, a five-minute walk to old town, at the beginning of the Paradeplatz), the breakfast "buffet" is top notch, and the rooms and bathrooms are well-appointed and spacious. Negative - there is no fitness center and the only option is to pay 30 francs to work out at a neighboring gym. Other bonuses - there are often complimentary tastings and sparkling wine in the lobby in the evening, there is complimentary Swiss chocolate with turn-down service, and the overall level of friendliness in terms of customer service really enhances the hotel. When I was ill, the hotel took every opportunity to make things easier for me - these touches go a long way. Greatly recommended.

Room Tip: Be aware that some of the rooms have two single beds pushed together.
See more room tips
  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JournalKat7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
1 review
Reviewed March 19, 2012

Excellence ! This is the key word to describe Hotel Schweizerhof Zurich in terms of services, comfort and location.
Rooms are up-to-date and very comfortable with all the latest technologies.
Breakfast is excellent with a large buffet.
Excellent address.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philippe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schweizerhof, Manager at Hotel Schweizerhof Zurich, responded to this review, March 22, 2012
Dear Guest
Thank you very much indeed for your kind comment. My team and I are pleased that you felt comfortable with us and we are looking forward to your next stay and our opportunity to pamper you again.
Jörg Rudolf von Rohr
Managing Director
HOTEL SCHWEIZERHOF ZÜRICH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upstate NY
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed March 8, 2012

We rarely pay this much for a hotel but in this case it was SO worth it. From the moment we arrived the staff - from Anna at reception to Helmut in the restaurant to Pascal in the cafe - made us feel so welcomed and comfortable. The location across from the main train station is perfect if you're in Zurich for a day or two before hopping a train to a ski resort, as was our case. We opted for a room facing the street and it was remarkably quiet - just a very low hum through the heavily glazed window - and perhaps the occasional squeal of a siren. Our room was decorated very nicely with plush duvets and thick, soft pillows. All of the comforts you could need - terrycloth robes, slippers, upscale toiletries, fruit and chocolates in the afternoon. But most of all I go back to the service - everyone we encountered seemed truly to want to go above and beyond, really incredibly helpful. Upon arrival you are offered a complimentary coffee or sparkling wine but we had JUST stopped for something so Anna kindly gave us a coupon that we could use that evening for a drink before dinner. (Hey - with the prices they charge at restaurants and cafes in Zurich, every little bit helps!) We would go back to the Schweizerhof in a heartbeat.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PipsPa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Schweizerhof Zurich

Property: Hotel Schweizerhof Zurich
Address: Bahnhofplatz 7, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Zurich
#3 Family Hotel in Zurich
#7 Luxury Hotel in Zurich
#8 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Schweizerhof Zurich 4*
Number of rooms: 107
Official Description (provided by the hotel):
The Hotel Schweizerhof Zurich, part of WORLDHOTELS, is an exclusive 4* superior Hotel with an excellent 5* service at the best central location in Zurich. Opposite the main railway station and at the beginning of the famous Bahnhofstrasse. Shoppingstreet, financial district, the lake and the old town within walking distance. Every 10 minutes direct train to the International Airport of Zurich (10 minutes journey time). Very quiet thanks to triple glazed windows. ... more   less 
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Also Known As:
Schweizerhof Zurich Hotel
Schweizerhof Zurich zürich

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