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“Great location - Nice hotel w/simple rooms”

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Sorell Hotel Seidenhof
Ranked #40 of 138 Hotels in Zurich
Certificate of Excellence
NY
Level Contributor
94 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Great location - Nice hotel w/simple rooms”
Reviewed May 18, 2013

Had a good/pleasant experience staying at the Seidenhof for 2 nights.

Not exactly an upscale fancy hotel but it was a good stay. Just what you need for a business trip. Room was furnished in a simple, call it "plain", manner and was clean. I think my room (double) was actually quite roomy for a 3+ star European hotel room. My room faced the street (Sihlstrasse) which can have some car traffic during the day but I thought it was pretty quiet at night. I understand the rooms that don't face the street is definitely quiet. It came with a little rubber ducky - which was cute - though i wondered why because my room only had a shower... the dry rack in the bathroom had seen better days (i.e. broken). Room had Nestle coffeemachine and a couple of Twining tea bags. didn't see any milk option..
The hotel cleaning staff always left the windows wide open - which wasn't great because I was on the 1st floor and very close to the street (i.e. I can see ppl outside and presumably they can see me inside). I usually had to close to block out street noise and for some privacy.
Location was good - close to the Bahnhof and Paradeplatz. & my favorite restaurant Hiltl!
In addition to the location, I would say the free wifi was good to have - took a few steps to log in but it worked okay. The breakfast buffet (included) was good - with choices of hotfood (eggs/sausage), cold cuts (variety of hams and smoked salmon), cheeses (this is switzerland of course), muesli/yogurt, juices, etc. I think it was a pretty decent breakfast buffet. Just what you need before a long work day.
There's no gym on premises but you could pay a fee at a nearby gym for i think CHF25/day.

Overall it was just what I needed - comfortable and clean hotel in the right location.

Room Tip: if you don't want the street noise (albeit this is Zurich, so it's not as loud as staying in...
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank myxz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, June 5, 2013
Many thanks for taking the time to give some feedback. We would like to thank you for the good comments that we were able to receive. And we are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be.
We hope that you will continue to recommend us, and we thank you kindly.
yours sincerely

General Manager
Sorell Hotel Seidenhof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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445 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
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English first
Mumbai (Bombay), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 7, 2013

I stayed one night in May 2013. Arrived in the late evening. It's quite close to Zurich Hbf (Main Station) but if you have anything more than a carry bag, you'll need to take a taxi. It's a good 10-minute walk and lugging around heavy bags is not easy.

The entrance and the lobby are quite tiny, with only one door leading in. Another opens to the Asian restaurant. Check-in was fine and it was done quite quickly. The staff was quite fluent in English, so there was no trouble on that front. They were quite friendly and amiable.

The room was quite good. It was small without being cramped - making full use of the space available. The bed itself was really comfortable, so I have no complaints at all.

The breakfast buffet (also held in the Asian restaurant) was ok. Don't expect a massive selection, but whatever you want is there (bread, eggs, fruits, juices, etc).

Overall, a great little hotel with friendly service and all the amenities you could possibly need for a quick trip. As value for money, the Seidenhof is among the best. I highly recommend it.

Room Tip: Ask for a room facing away from the main road (Sihlstrasse). There are a bunch of offices there that...
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karan812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, June 5, 2013
Many thanks for taking the time to give some feedback.We are very glad to hear that you had an enjoyable stay.We hope that you will continue to recommend us, and we thank you kindly.
Yours sincerely

General Manager
Sorell Hotel Seidenhof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 4, 2013 via mobile

Stayed there for 4 nights during my business trip recently ! The staff, room cleanliness and hospitality are acceptable, dont expect any special treatment, thou' ...
It is bery close to Rail city train station that can lead you to different famous cities around switzerland - Basel, Lucerne even Paris. 10 minutes normal walk and you'll get there.
If you done with your daily task before 5 pm, stroll by the Limmat river ! Lots of interesting stores and bara along the small alley - brick pavement and old european style buildings - Love it !
Lots of non swiss food, too - if you are an asian. Found a good thai restaurant just across the river, a teppanyaki restaurant on the next block and also a korean fast food close to rail city station.
Overall, the hotel was average but the location is perfect for me. I'd go back there next year during my annual biz trip.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ojdrahaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, June 5, 2013
Many thanks for your feedback.We would be pleased if you could descirbe on your next comment, why we were not good enough to give us a better rating. We like to assure you that we are doing our utmost to continually improve our service. Your feedback would help us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon.
Yours sincerely

Gernal Manager
Sorell Hotel Seidenhof
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poortugaal, Netherlands
Level Contributor
74 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 22, 2013

Just a plain good hotel. Nice room with everything you need. Good location and decent breakfast. On the other hand nothing special. But for Zurich probably good value for money. Room has airco and when on the street side that is needed because a lot of streetnoise if you open your window.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rolfv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, June 5, 2013
Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We would be pleased to welcome you again in our Hotel.
With my best regards

General Manager
Sorell Hotel Seidenhof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
87 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed April 9, 2013

I start every review the same way; I'm travel for a living. I stay in over 150 different hotels a year. Everything from high end chains, to boutiques and everything in between. I have a good baseline for hotels and reasonable expectations.

There isn't much to say about this hotel. It's a decent budget hotel, clean with friendly staff. The rooms, beds, etc are ok. It's in a great location though, so it does have that working for it.

This hotel will fade into my memory, but I have no complaints for it.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zito Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, June 5, 2013
Many thanks for your feedback. We are sorry that we were not able to satisfy all your expectations. We ould liek to assure you that we are doing our utmost to continually improve our service and our standards until your next stay in our hotel.

Yours sincerely

General Manager
Sorell Hotel Seidenhof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 8, 2013 via mobile

Located just off of the main street in the middle of Zurich and a short walk from the station or the lake.
Tucked away behind its restaurant and bar; Mishio which serves excellent Asian food as well as doubling up as the breakfast restaurant. The Seidenhof is a good hotel with large rooms but they could do with a little more soundproofing. However they are well equipped and comfy.
A recent upgrade is good free wifi throughout the building.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RoamingRowly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this review, February 11, 2013
Dear Mr RoamingRowly

thank you for your kind comment on Tripadvisor. We have taken notice about your comments of the soundproofing and will do more improvemts in this matter. We are looking forward to welcoming you again in the Seidenhof.

with our best regards

Matthias Ramer & Staff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sorell Hotel Seidenhof

Property: Sorell Hotel Seidenhof
Address: Sihlstrasse 9 | 8001 Zurich, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#47 Family Hotel in Zurich
#48 Romantic Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sorell Hotel Seidenhof 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Zurich's Bahnhofstrasse is Switzerland's best address. It's also the address of the Sorell Hotel Seidenhof. A top hotel in a top location for discerning business and leisure guests in Zurich. The Seidenhof impresses guests with its legendary breakfast buffet and restaurant Mishio with its garden oasis. Guests also benefit from room service, porter service, laundry service and 24-hour Reception. ... more   less 
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Also Known As:
Sorell Hotel zürich

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