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Alden Suite Hotel Splugenschloss Zurich
Ranked #68 of 139 Hotels in Zurich
Certificate of Excellence
New York City, New York
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Look No Further!”
Reviewed June 30, 2014

If you're after an outstanding hotel experience, look no farther. I visited the Alden Hotel with my family, and we all agreed that the staff was as attentive, professional, and hospitable as any we've come across. The rooms are large, well-appointed, modern, comfortable and the amenities are generous. The Alden is located close to the park and a two minutes walk from Lake Zurich. It's also a nice leisurely walk to Old Town with its Medieval and Renaissance architecture. My two sons-in-law chose the Alden for us, and the rest of the family have all been continuously complimenting them for such a successful choice. One other small point, but it's one I remember: when we left, several of the staff came outside the hotel to see us off, making us feel like valued guests. It's a small touch, but it made us feel great. I'd love to come back.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mitzi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this review, July 4, 2014
Dear Mitzi and family,

It is so lovely to read about your stay with us. I assure you the pleasure was ours to meet you and host you at the Alden Luxury Suite Hotel.

We are happy you spent such a great day in and around Zurich and that you can remember it as its best.

Your words about our staff touch us especially and we are happy we made you feel comfortable.

We are all looking forward to welcome you back in the future.

Best regards,

Thomas P. and the Alden Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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293 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
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English first
Sydney, Australia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 4, 2014

We spent 4 nights at the Alden to finish a recent holiday and loved every minute. Our beautifully appointed and very spacious suite made us feel less like guests at a hotel and more like we had our own apartment close to Lake Zurich. The bed was very comfortable and the massive bathroom with large spa bath deserves special mention. The suite was spotless and every need provided for. The location cannot be faulted. We will be back.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KT_in_Europe2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yoram B, Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this review, May 14, 2014
Google Translation
Dear KT_in_Europe2011

Vielen Dank für Ihr wundervolles Feedback über unser Hotel.

Wir freuen uns ausserordentlich zu lesen, dass Sie sich bei uns wohl gefühlt haben. Es bedeutet uns sehr viel, wieder Ihre Gastgeber sein zu dürfen.

Das ganze Alden Team freut sich auf ein baldiges Wiedersehen.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
525 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed April 19, 2014

Even the best review for this hotel will never do it justice. I have stayed there for a total of 5 nights with my wife and can honestly say this is the best hotel I have ever stayed in (ok it comes second only to the one we stayed in in Bora Bora!). The location is amazing, very quiet area, 8 minute walk to the shopping streets of Zurich, 25 minute walk to the old town, 5 minute walk to the park and lake. There are plenty of restaurants near by and transportation to the hotel is very easy. The rooms (suites) are a mini luxury apartment, very comfortable beds, modern bathrooms and showers, and enough space for a couple and family to enjoy comfortably. The food at the hotel is very good as well. The staff are on a different level, you really do feel at home with them, very friendly, very caring, very processional and will go out of their way to make sure you have the best possible stay ever. I would never stay at any other hotel and will recommend this hotel to anyone wanting to visit Zurich. Thank you Alden team for the best experience. We will be back very soon. Please think about making the WIFI free though :)

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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kmiqdadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 25, 2014

I spent 2 nights here in December and was very pleased. It is a beautiful, quiet hotel. The rooms were amazing! I had a suite with a separate living room and small dining area. Breakfast was very good. The service was second to none. Just a few blocks from the water and a short walk to city center along the water. All-in-all a great place!

  • Stayed December 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
3 Thank Lori R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
1,009 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 758 helpful votes
Reviewed March 9, 2014 via mobile

As boutique as they get.
This is a small, all suite establishment just about 2 minutes away from the lake Zurich. Suites are super luxurious, with all expected amenities.
All we could get to sample in terms of food was either breakfast, or sandwiches, and the quality of both were excellent.
We had two vegetarian guest along with us. The staff went great lengths in order to customise the offering for them. Like I have mentioned in the title, the best thing about the hotel is the warmth of the staff. Their smiles and friendly attitude makes the entire difference. Enjoyed the stay thoroughly .
One thing though...the hotel does not have a gymnasium or a spa. But they do get you a booking in a spa nearby if you want to avail the services.

Stayed October 2013, traveled on business
Helpful?
Thank BhawaniPathania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 23, 2014 via mobile

My review is long overdue as I visited this fine hotel two years ago. My friend and I decided to do a girlfriends getaway to Zurich. I chose this hotel for the location and its luxury status. My friend and I love to stay at nice hotels and in our travels this is the one thing we splurge on.

Our suite was immaculate and huge. The foyer led to the living room and bathroom. The hotel provided the room with complimentary snacks and non alcoholic drinks daily. The snacks consisted of different kinds of fine Swiss chocolates. We were glad to try them because we were hooked and made it a point to buy these brands of chocolate that we never heard of in the US.

The beds were very comfortable and the couch in the living room was so cozy. The bathroom had a separate shower and jet tub. The windows in the bedroom were set in a slightly vaulted ceiling. Even though the hotel is situated in the city, the suite is very quiet and hardly any outside noise is heard. Overall, the suite was well designed and furnished. The suite and the hotel in general is very clean, modern and elegant. Also, I'd like to add that the breakfast included in the room price was a delight. The breakfast spread was elegantly displayed on the piano of the restaurant which is situated underneath a chandelier. Very classy and elegant.

Stayed February 2013, traveled with friends
Helpful?
2 Thank Eves V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
108 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 23, 2014

I returned to this hotel last night after an absence of some years. I had what they call a luxury suite. The hotel is still an oasis of calm, and the suite was spotlessly clean, and includes amenities and comfort for which you would normally pay a lot more. Touches like the L'Occitane cosmetics and the complimentary soft drinks and nibbles add to the overall feeling of comfort and welcome. Staff helpful and polite. I will definitely return.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Max92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alden Suite Hotel Splugenschloss Zurich

Property: Alden Suite Hotel Splugenschloss Zurich
Address: Spluegenstrasse 2, Zurich 8002, Switzerland (Formerly Alden Luxury Suite Hotel Zurich)
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#18 Business Hotel in Zurich
#20 Romantic Hotel in Zurich
#43 Luxury Hotel in Zurich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Alden Suite Hotel Splugenschloss Zurich 5*
Number of rooms: 22
Reservation Options:
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Also Known As:
Alden Hotel zürich

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